Zulien Morales – State Farm Insurance Agent

Great Service! Zulien and her team are friendly, fast and efficient.

My review is has 2 parts. First the better of the 2 comments:
Zulien and her staff for the most part have been pleasant up till a recent automobile accident claim. To her credit, she was able to get me a competitive rates for auto insurance and her office is rather easily accessable.
The PROBLEM I have is with the companies customer service/​claims/​adjustors and fools I spoke to in San Jose and Vallejo and where ever else they spread out these idiots. Here are a few words to discribe them, (not Zulien’s office) rude, unfriendly, unprofessional, lacking urgency, time wasters, moronic parasites… so on…
They wasted my time and money and more importantly for you the reader… THEY ENDANGERED me and my families lives !!!
In short, get a second opinion on a State Farm automobile accident claim, because the’ll basically try to bandage up you car to save money while at the same time provide the WORST service I’ve experienced anywhere, in a long time. Come on State Farm, a gash in a tire, major broken parts/​body work and shody labor and waste my time for weeks??? more to come because its still not over…

Best insurance agent we have ever had! I cant say enough wonderful things about Zulien Morales and her office staff!
She is very knowledgeable and always professional and friendly. She has saved us a lot of money by lowering our monthly rate a huge amount. Zulien is great she’s made us feel like family. State Farm has been great!