Bommarito Ford

I worked with Anthony Bartoli and it was a great experience. He was so helpful and efficient. He listened to what I needed and got me into a vehicle that I love and was right for me at the right price.

Visited many dealerships, this one was one of the best. One of the few that had vehicles I was in the market for at a reasonable price. Older vehicles but with low mileage. The honesty and candor of the salesman was very much appreciated.

I purchased a great 2014 F-​150 Supercab from them, extremely low milegage and it was certified pre-​owned with all the excellent warranties that comes with. They had ice cream in the lobby too (which I made sure to enjoy). Their staff was quick to provide excellent customer care when I had questions and if I wasn’t leaving Missouri I’d purchase my next vehicle from them as well. Highly recommended!

I can’t understand how people could buy a car every couple years I haven’t bought a new truck in 10 years and it was a terrible experience I had negotiated before we went into the dealership on the Internet the first thing that happened was that they said they made a mistake online and they didn’t charge me some fee of about $ 1200 I had just driven three hours and they knew it The negotiations lasted three hours it was awful. The salesman kept saying how much money they were losing on the truck give me a break Then after all of that after we have negotiated a price when we went to talk to the credit people in the office we found another $ 300 added to the price we finally worked it out and I did purchase the truck. I think that I was lied to more than any other time in my life of 60 plus years at Bommarito ford. I would say I was happy with the price but the torture I had to Endure makes me wonder if I made the right decision I know one thing I will never go back to Bommarito Ford

This company LIED to us. My boyfriend and I bought a Volkswagen Tiguan from Bommarito Ford and they claimed it has clean title – turned out that the car had an ACCIDENT several days before we bought it. The airbag was also deployed. We did not notice anything because the accident happened in August and they only showed us car records up to June. Now that we have to re-​sell the car at a price 20% lower than the expected value. These people are liars and have a huge propensity to screw you over. Never trust them. I would give them –4000 stars if I could.

We were driving back to Boston and our car stopped working on I-​70. They had to order parts but had the entire car fixed within three hours. They were very polite and were all smiling. This was an excellent experience!

I just recently purchased a 2013 F-​150 XLT from Steve Modiff at Bommarito Ford. He was wonderful! You can tell he wasn’t trying to pressure us into buying a vehicle – he was simply giving us information and answering our questions without pressuring. He also suggested that we test drive multiple vehicles to ensure we purchased the best vehicle for me. I would definitely recommend going to Bommarito, and asking for Steve, when looking for a new car! Thanks Steve!

On February 8, 2013 — my wife and i bought a vehicle from Bommarito Ford.
Our salesperson, Brad Clanney, was great. I have no issues with him whatsoever. He was great with all of the information as well as showing my wife everything about the vehicle we purchased. He really is a great guy.
I recently was getting ready to register her vehicle at the DMV and found when they sent the paperwork that they did not include funding for the sales tax (which we wanted added onto our financing). This never happened. Several calls were also made to the dealership questioning this — none were ever returned.
The credit department was definitely not a crowd-​pleaser in this case. I was also told by the agent in the credit department that «Mr. Bommarito prefers that we have a warranty on the vehicle for the course of the loan»…which I then figured out it was not a freebie which I was led to believe, but cost $ 2495 which was rolled into our financing increasing our monthly payment from $ 262 to $ 303.
I had no problem with the payment, but if this were disclosed to me during the execution of the financial paperwork I probably would not feel so betrayed.
Obviously, I should have torn apart the paperwork at that time, but again, I do try to put trust into folks. Hey, I am not perfect, but after I found all this out I sure felt burned.
As for the overall, I still think we got a good price for the vehicle. I know there are plenty of other places that want our business — I have to replace my personal vehicle in the next few months, and I plan on making sure I know everything about the loan details before I even think of putting pen to paper.
April 25, 2013 — received formal apology in regards to the issues and I am very satisfied with the results. All I want is the best situation possible. A special thanks to Chris for contacting my wife directly and taking care of the matter. It does not go unappreciated.
I have changed the rating as well after their response… and I am already considering going back to Bommarito for a second vehicle.

Sometimes, I just feel like a grouchy old woman. That’s pretty much how Bommarito made me feel. Do I just have too high of expectations or what?
I went into the process with a very, very long list of SUV’s to consider and I wanted to drive each of them. I knew I had about 3 weeks until I could get out of my current car and be able to proceed with buying something new. Bommarito had the Escape I wanted (with all the bells and whistles, naturally).
Rough start, my sales guy took my license and insurance card so that I could test drive and forgot to give them back. I didn’t notice until I tried to buy a beer that night. I figured my bad for not even noticing and arranged to pick it up the next day. When I arrived, the guy couldn’t find them!?! Dude. I had to wait a good 5 – 10 minutes to find the envelope he’d stuck them in.
I will say he was nice enough to take some great pictures of the car and send them to me so that I could solicit opinions on the color — since I wasn’t sold on the gray.
Then, when I was finally ready to talk money I emailed him to start negotiations. I wanted to come to an agreement on price via email before coming in to sign any papers. His response was «Oh, we don’t do that. It’s dealership policy that all offers have to be made in person». Uhhh. no? I’m not going to come in and waste an entire day negotiating a price. I’ll go somewhere else. I told him that and I left feedback on their webpage telling them they lost a sale over these «Dealership policies» I was immediately contacted by several people from the dealership to let me know that was NOT their policy. In the mean time my salesguy emails me back. «I’m certain our store’s location is the closest to your office, anyway, so why not gather whatever numbers from wherever and email them to me. That way I can get an exception to our policy and give you a sale price commitment via email.» Exception, my @ss.
At this point the only reason why they retained my business was a) they gave me a good price and b) I was too lazy to drive to the Illinois dealer who had the car I wanted and all the options I wanted in stock
We came to an agreement on price. and of course a $ 200 «Administrative Fee» was tacked on at the last minute. My salesperson couldn’t (wouldn’t?) explain what exactly I was getting for that fee, just that «everyone has to pay it». Lame! If you’re going to charge me a fee, you’d better be prepared to explain it.
Now I go to pick up the car and there’s a rather prominent black smudge on the tan sunroof cover. My salesguy immediately brings some cleaner, which doesn’t remove the mark and smells so bad that I’m a little light headed driving away (considering it was about 6 inches from my head). Also, they have a checklist of things they HAVE to go over with you, like pairing your phone to the Sync system. Hi, I have a masters degree in computer engineering. I want to figure it out on my own. LET ME SIGN something saying «Pass» and send me on my way! *Then* as I’m trying to get out of there on a dark cold rainy night, the sales guy starts asking what I thought of their Facebook page. in a very, very slimey way he tries indirectly suggesting that I should go and REMOVE my comment from their Facebook page, to cover up for what he tried to pull with me! Yeah, that’s not uncomfortable at all for me.
Here is almost 3 weeks later and I do very much like my new Escape. However, I’m still rocking some temp tags. I check with my sales guy and he tells me that he «must have sent my school proof to Ford and they haven’t processed it». can I send it again? All over a $ 500 rebate and they’re holding up my registration!!! Still haven’t heard anything back, my temp tags expire in 2 weeks and now I get to experience the joy of the DMV at the end of the month — assuming I even GET the paperwork without having to follow up again.
Ironically, the Ford survey reminded me that Bommarito advertised free oil changes for 2 years. but nobody ever went over that with me. I have no idea how often they’ll cover the oil changes or if I need proof that they should be free. Sweet. One of their major selling points and they don’t go over it?
Bottom line? I got the car I wanted, they had it in stock, and I spent less than I was prepared to pay. Was it more work than I wanted? Yes. Did I end up with a deal? Yes. Would I recommend it to someone who isn’t. umm. as strong as a self advocate as me? No. I can totally see these guys steamrolling someone else who didn’t just go through HELL with another car and was not going to put up with BS from anyone else!
Oh, but I did get chocolate chip cookies in the mail a few weeks later as a thank you gift. Is this what that mysterious Admin fee covers?!

I visited Bommarito Ford on September 4^th (Tuesday) in search of an SUV. It was a Tuesday afternoon and the temperature was in the lower 90’s. Dan Lesinski came out of the dealership and greeted me on the lot asking me what he could help me with. I was interested in a 2012 Escape and Dan grabbed the keys and we were off on a test drive. The car had more bells and whistles than I wanted which made me hesistant to spend the extra money for these items. I told Dan I was out of my price range and he showed me some other vehicles and he asked if I wanted to drive any of them. I told him I did not want to and my head was starting to spin with numerous vehicles and prices. I looked at Dan and told him I was wasting his time at this point and I appreciated all of his time. The last words I said to Dan was, «I may see you again on Tuesday.» I went to two other dealerships looking at the Honda SUV and the Hyundai SUV. I was the only person on both of these lots looking on this day and not one person came out to talk to me. I wasn’t looking my Sunday best since I was off work that day, but I was willing to buy if I thought the deal was right. In frustration, I got back into my car and called Dan asking about a «demo» I had looked at. Dan told me they had just sold it after I left. I thanked him again for his time and patience in trying to help me. I kept looking online for vehicles in the area and I woke up on Friday determined to buy a vehicle. I called Bommarito and asked for Gary Beggs. Gary, his brother, and his sons have bowled with my family off and on for numerous years. Gary and I exchanged a few phone calls throughout the day, and I ended up buying the Escape I test drove on Tuesday over the phone. I told Gary I couldn’t pick up the vehicle on Friday, but I would be in on Saturday around 5:00pm. I asked Gary if he needed any kind of payment to hold the vehicle. Gary told me my word was enough for him. (I enjoy doing business old school. Your word and your handshake putting a deal together.) I arrived on Saturday and the dealership was hopping. Gary and Dan greeted me and there sat my new vehicle at the front door. Dan and Gary were great. It was a pleasure doing business with two professionals who knew how to treat a customer. Chris Clark in the finance department explained everything so well and his service complimented my experience. As I was leaving an hour after I arrived, Matt Goodson got into my vehicle with me and spent twenty minutes or so going over how everything worked. He made me feel very comfortable that I had an understanding of how my vehicle worked. Gary and Dan both called me the next week to see how I was doing. I COULDN’T BE MORE HAPPIER. If you want a great experience purchasing a vehicle, call Bommarito Ford at 314−731−1222 and ask for Gary Beggs or Dan Lesinski. This is a professional run business with GREAT PEOPLE. Thanks again!!!