This owner either really doesn’t care about his business or he doesn’t know what goes on in his store. For the second time this week, I tried to order their taco pizza. The first day, the guy tells me it will 30 min for the taco meat to thaw, I didn’t have the time so I said ok, not today. Today, knowing I have the time in case it happens again, I place the order at 3:36. The guy on the phone tells me it will be ready when they open at 4pm. I show up at 4pm, and there is one poor guy trying to answer phones, make the food and take payments. There is a line, but who hasn’t been in that position at some point in their life so I wait patiently. The guy asks if I ordered the taco pizza, I say yes, he said it will be another 10 minutes, I say ok, no problem and continue to wait. 4:17pm a guy who I can only assume is a manger walks in, goes to the back, and yells out to the front… who ordered the taco pizza? I said, I did. He says it will be 30 min for the meat to thaw with an attitude as though I were a jerk for ordering the pizza in the first place. I told him I ordered the pizza 30 min ago, but he did not respond, he just cowardly hid in the back of the kitchen. Had he come to the front and said, sir, I’m sorry but we messed up, I probably would have waited. I get people are stressed, but I was not the person who called in sick or didn’t schedule enough people. I am an innocent customer being treated like crap because people on your side messed up and your manager has zero people skills. If you don’t want to sell the product, don’t offer it rather than acting put out when someone orders it. I have never had these issues in the past when ordering it from this location. I can safely say I won’t be back. Update: decided I was still craving their taco pizza so I called the O’Fallon location. The difference was night and day. People were friendly, and imagine this, they can manage to make a taco pizza in the same amount of time as every other pizza. The manager told me it would be 15 min, since the drive is 25 min, he agreed to delay the order. It was ready when I got there, and instead of rude angry employees, I was met with friendly smiling employees. Maybe this owner needs to have a meeting with the O’Fallon owner on how to hire management.
Chris C.
Évaluation du lieu : 1 Hazelwood, MO
I have tried this place several times and each time is just blah. It’s nothing like Panteras I remember. The one in O’Fallon is much better.
Stefany A.
Évaluation du lieu : 4 Florissant, MO
One of the best pizzas in St Louis(and Dewy’s). I didn’t give it 5-stars due to the price — the pizza is expensive compared to some of the other chains. My favorite is the ULTIMEAT — $ 15.99 for a medium and $ 19.99 for a large. I wish they had more sit-down restaurants, as I think they only have one in O’Fallon, MO.
Scott M.
Évaluation du lieu : 1 Hazelwood, MO
What a terrible shame. In a «red ocean» market like St. Louis pizza delivery places, Pantera’s has a true«differentiator» in their thick, hunky pizza, and as someone who grew up with a Pantera’s right up the street I have a personal bias and will tell you it’s superior to any of the schlock being served by any of the national chains. The pizza themselves are a real experience that you owe it to yourself to try at least once. Don’t let the crappy little hard-to-find hole-in-the-wall location fool you. Unfortunately, these people have NEVER learned how to treat their customers. Maybe they’re better to their customers at the O’Fallon location, but the guys at the N67 location are rude, can’t get an order right, and act like you’re bothering the hell out them when you order, have a question or when they get your order wrong(which is often). If they’re all owned by the same guys — then — you need to seriously examine your staff at the N67 location. If not — then I’m not inclined to drive to O’Fallon to get my Pantera’s fix — so I guess I’ll take a pass from now on. I’ll just drive to any one of the many other specialty pizza places in or around St. Louis that sells thicker pizza’s and be treated as a valued customer.
Tim W.
Évaluation du lieu : 4 Saint Louis, MO
Hole in the wall location and hard to spot if you haven’t been, but the HUNK! C’mon! This thing is what other pizzas want to grow up to be! I wish there was a closer locations because I would order from here a lot more often.
Jim K.
Évaluation du lieu : 2 Florissant, MO
Just cAlled and they don’t open until 4 on Sunday’s now? So they plan in missing out on the football crowd this year? Very strange.
Kiki M.
Évaluation du lieu : 2 Florissant, MO
We ordered 2 pizzas. One pepperoni and cheese, the other was bacon and sausage. The pizzas were on the expensive side and left more to be desired. While the toppings and cheese were delicious, the pizza dough was pretty gummy. This was my favorite place to get pizza from as a kid. We probably won’t be back.
Joey W.
Évaluation du lieu : 3 Arnold, MO
I used to remember Pantera’s pizza being the best pizza in town. When I was a young kid, there was a Pantera’s location in my town and we would go there almost every Saturday. I remember«the hunk» a whopping 5 pound pizza. We would always get the pizza in pan crust too. The best pan pizza around. Then they closed their doors and the company went bankrupt. This is probably the only locations left. Its also a pretty shabby location, a very small hole in the wall pizza joint with only two tables to sit on. Not much space to eat at the joint at all. My partners had an order of the hot wings, which were pretty amazing, however the prices of the wings were not very comparable with other establishments. In fact, it was quite expensive. The pizza was not bad as well, we had a pepperoni and bacon pizza on a thin crust. Not bad, but I could tell the recipe has been changed a bit since the 80’s. Its an ok place, but mostly for delivery orders. Dining in doesn’t seem to be a huge option. I would say that they need to move to a location that has a bigger place to sit and eat, but I doubt that with, what they have, this location won’t survive. A very damn shame.
Kyle K.
Évaluation du lieu : 4 St Ann, MO
While it for sure isn’t the best pizza ever made, it is much better than Papa Johns, Dominos, and all the other mass produced pizza. I’ve driven by this place hundreds of times and finally decided to stop in and give them a try. I would have given them 5 stars, but their«deep dish» isn’t really all that deep. Other then that, their thin crust is nice and crispy. It isn’t that soggy cardboard like Imos. I’ll be back!
Winston K.
Évaluation du lieu : 5 Florissant, Saint Louis, MO
Some of the best pizza in St. Louis. They don’t use that provell crap but actually use real mozzarella cheese and the pizza has a real crust and not a cracker. I passed by many local favorite to get to this place all the time. They have odd hours so it’s best to call first to make sure they’re open
Kristin L.
Évaluation du lieu : 4 Florissant, MO
I can’t speak as to the pizza, but their sandwiches are AMAZING! I work just up the road, and we order sandwiches from them all the time. LOVE, LOVE, LOVE the Turkey Club. Best hot sandwich in town. My only complaint is that they have zero nutritional information available. I’m on a diet now, and have no idea how to work in thier sandwiches. :(If they had that info(even if it was bad news for my waistline), I would give 5 stars.
Stephanie S.
Évaluation du lieu : 2 Saint Louis, MO
While Pantera’s is not the WORST pizza I’ve had in my life, it’s far from the best. One plus? They offer pizza by the slice during lunch(11am-1pm). They offer delivery and pickup. I ordered a slice of pepperoni the other day. You could literally see the grease pooling on the top. I had a bite and threw the rest away. It wasn’t too terrible, but the grease will certainly do you in. I won’t be back.