The Home Depot

Service sucks.
People who work here seem to go out of their way not to interact with the customers.
I’ve been waiting 20 minutes for someone to help with cutting 5 pieces of wood. I’ve asked three different employees. They have no interest in being here.

I’ve been on a fix myself mode repairing things in my house that would cost so much more if I called a handyman. I am always able to find someone to help me answer questions and guide me on the right path. I do my homework and you tube before arriving so I don’t look like a total idiot. I find everyone helpful and 95 percent of the time they have what I need.

I only go to Lowes or Home Depot when I absolutely need to. I would rather go to a neighborhood hardware store but I am no longer sure where one is located.
I usually end up wandering the aisles looking for a fastener that the store never seems to have. The staff is almost less than helpful.
Life is too short to spend in big box stores.

I like the store. They have everything I need and the staff inside is great in answering questions. Anytime I need somthing for my home it is the go to store.

I like this Home Depot set up. I was here a few times while I was in the area and it is your typical Home Depot. This store is bigger than the ones in NY, where I usually frequent. So it might be normal size for NJ but this store is big. They had someone welcoming you with flyers and ready to answer questions on where to find something which was nice. The tool and rental equipment area has it’s own entrance and exit which is cool. Plenty of Parking. There is a Sports Authority in the next parking lot.

For as long as I can remember, I’ve always hated Home Depot. There is nothing wrong with the store per se, but when I couldn’t find what I was looking for, I had to find help. The «help» was always the problem, not the store. It seems almost universal that HD is chronically understaffed or when it is staffed, it’s staffed by lazy, shuffling, eye-​rolling, mumbling morons that almost seem to go out of their way to be rude and unhelpful. I once had such a terrible experience at a Home Depot in Jersey City that I swore off Home Depot for years and went to Lowe’s instead.
When I moved to this area, I grudgingly gave my local Home Depot a shot. I was pleasantly surprised. I give 5 stars to the Home Depot in Hazlet. It is the ONLY ONE I will go to. The employees are consistently helpful and cheerful. They don’t make me feel like I’m bothering them when I ask questions. When I describe what I need (without always knowing the proper terminology) the employees usually know what I’m talking about. If they don’t, they find someone with the answers. Overall, it’s a pretty decent store with good deals and knowledgeable employees.
Why can’t all NJ Home Depots be like this one?

I ordered an 800 dollar 5 burner oven in gray accent told me it would be delivered in 3 days, 3^rd day comes around and the truck broke down so i have to wait another 2 days, another 2 days comes around turns out the sales lady delivered the wrong one gave me a stainless steel so i had to return it but wont see my 800 dollars for a full 7 business days WTF! I wont be compensated 50 dollars for from the delivery guys as promised and home depot offered me 25 dollars for the headache lol taking time off of work 2 days costs me soooo much more money. Horrible

Okay, normally I don’t review big box stores, but we had a better than normal experience today at the big orange monster.
We needed a grill, and to check out patio furniture. Their selection of furniture is large, and you can sit on a lot of it and try it out. They also have a ton of mix and match sets to accommodate your price range and taste as well as space constraints.
When we came to the grills, bill was super helpful. He got someone to help us with the grill retrieval and gave us pointers and advice in terms of our choice.
We waited for about 15 minutes for them to bring a forklift and get the grill, so I ran to the bathroom. It’s SUPER clean and smells like citrus. I’m assuming because they sell tile they used a nice look for the bathroom but it was genuinely the nicest store bathroom I’ve ever used.
So then we decided to get the no interest finance offer. Daniella at customer service was so helpful and pleasant to deal with.
Anyone we asked for help knew exactly where in every aisle everything was.
Two thumbs up. Now to put this grill together…

A good size and selection but they didn’t have what I was looking for.
I was on a quest to find a water filter and an extender which would allow the filter to fit on the atypical facet in my rental. The Depot didn’t have either part, whereas I found both things I was looking for at the Lowes down route 35.