Gosch Hyundai

Last year around this time the manager was excellent this year had to take my car back some scary noises have warranty they fixed the other problems muffler steering column etc but original problem never fixed with needing fixed before trip to Fresno had to wait for part ok I get that but come on took car in three weeks before so to make sure she was road worthy every one was nice told them it needs to be completely fixed before warranty was up now 20 miles over warranty still not fixed ridiculous fix your service department I shouldn’t have to bring my car back over three times and still not fixed bring back value please next time somewhere else for me and I always get my oil changed there no more think twice before going here. Also my car was never washed and there was a screw in my cup holder asked they said it was a spare and my wires are hanging down would really like it all fixed

I came in for my first oil change and tire rotation, Guy Foster did an outstanding job! He is so pleasant and friendly! Going there to see him for all of my future oil changes!

It would be nice if you hire more service people to communicate on the phone questions & answers and not have you on whole for 30 minutes or longer and when you finally get someone they are so busy that they cannot properly communicate and answer your question effectively. Because they’re trying to get to the next caller or deal with customers that standing in lines.
I wish there was an option that you could give 0 stars!

Started looking for a used car on-​line. Called and set up appt the day before with the two cars we were considering. After getting there, one of the cars was sold, but still listed on-​line. But he had found another that was 4,000 more. Wouldn’t show us numbers for cheaper car. Kept telling us what he would do if he were buying the car for his daughter. Just didn’t feel comfortable with Internet sales person. When I wasn’t shown numbers to compare both cars, went across street to Pedder.

ALSO MY WORST CAR BUYING EXPEREINCE EVER: 7 HOURS 11:30 am until 6:30 pm at any dealership is WAY TOO LONG. They added a charged of $ 895.00 for an alarm we did not or ask for! Watch out for the add-​ins Alarm & Window Tinting charges $ 495.00 if you do not want these items. The car price was $ 1019.00 over the price quoted at TrueCar. I said to the salesman and all others I spoke to over & over I do not want anything added to the TrueCar price! Guess it’s all about profit for the Dealer not the customer. My experience was very similar to the input below by MarKo R. & J K’s in there comments. Credit scores, add-​ons, etc.
Sorry Graham S. of Gosch Hyundai, I am done NEVER going back to GOSCH Hyundai of Hemet’s dealership EVER. PLEASE REMOVE ME FROM ALL CONTACT LISTS, US MAIL, E-​MAIL lists or any type of PHONE call Home or Cell phone.

We purchased a certified used vehicle and we received the same warranty that comes with purchase of a new vehicle. The entire time that we have owned the car, about 3 years, we have had nothing but problems with it. No prob, we have a warranty, right? Every time something went wrong with the car, I was repeatedly told that the warranty company would not pay, even tho the service dept said it should be. Now, remember, we are covered by the same bumper to bumper warranty s the new cars. I was always told by management that they don’t sell warranties from the same business any more because they won’t pay when they should. Regardless, gosch Hyundai sold us the car and warranty, they should honor what they sold us. I was sent from person to person constantly. Ended up having to see finance managers on 3 different trips, never the same one was there. The last time I was told to speak with the gsm. Joke! He said that he didn’t know anything and handed me off to some one else who was so extremely rude and offensive. Horrible people in management positions. So sad for a company to take advantage of people.

Excellent experience with our purchase! Knowledgeable and professional sales team, and friendly management willing to work with us to close our deal.

I’ve been looking for a preowned car for a few days now and am pretty stressed and overwhelmed! Gosch Hyundai is a stress free experience all around. They try their best to work with your budget and do a great job making you feel comfortable. I’m driving off the lot with a great deal and even extra perks! Matthew, thanks for your help :)

Liars and cheats! Said they could do a deal, made us wait 2 hours with kids only to turn around to say the payment that they said they could do would be 150.00 more. LIARS AND CHEATS. What a waste of time. And no respect for kids.

Dealt with Guy in service department. He was great. Easy to work with and attentive. Would give a higher review if it wasn’t for the waiting room. It is awful. Reeks of smoke. Small and not comfortable. Actually sat outside along the curb it smells so bad inside.

Went to the Hyundai service department. Guy was very helpful. He got my car in and out and his customer service was awesome. I will be coming back.

Not going to buy anymore cars from here! They promise things that don’t really ever take place!

This used to be a AAA certified repair service. I understand that it no longer is. That makes me apprehensive. They once charged me over $ 200 for one steel wheel, steel, not gold, with no tire on it, for an Elantra! An obvious rip-​off, in my opinion. Ordered a trunk mat, they got the order wrong, and I had to take it back. Got my car washed there, their machine ripped off my front license plate. They did nothing about it. I was supposed to get a VIP card; I didn’t get it. They basically gave me nothing for my trade-​in, but perhaps that was my fault for falling for such a deal. Do business here at your own risk and learn from my experience.

Willie and Leland really took care of me! Really was very knowledgeable about Hyundai other various cars available for purchase. He didn’t pressure me into buying a vehicle I didn’t want or harass me while I browsed the lot. He was very honest about the finance process and did not sugarcoat anything. Leland was very professional and did not give me a the dishonest feeling that other finance guys did at other dealerships. Everyone there at Gosch Auto has excellent customer service skills whether they were directly talking to me about purchasing a vehicle or not. The team gosh auto definitely does whatever it takes to get you the best deal possible on a vehicle that you wanted or better :)

This is my 2^nd vehicle from this dealership, Mike Jernigan is the best salesman I have ever dealt with. Got me the car I wanted at the payment I wanted. Ten stars in my book. Be sure to see Mike for a great experience.

Absolutely awful. Went ready to buy a car, loan already approved for 20k, told them I wouldn’t spend a penny more out the door, and was completely dicked around for over two hours and flirted with by creeps the whole time. Completely wasted my Saturday and as if leaving without a car wasn’t annoying enough it was rubbed in my face that the salesman came in on his day off. I’d rather sell my car and ride a bike than deal with that ever again.

WORST CAR PURCHASE EXPERIENCE !
They added stuff to my car and then tried to get the financing, come back with high interest rates and then when they find out you’re looking elsewhere, they finally come through with better deals. And if you go elsewhere, they have a guy who works there that leaves volatile voicemails and talks publicly about your credit … Yes that got back to me as well!, and even go the depths to goto the dealership you purchased your car from and talk smack. All I know is, I better not hear anything else about my accounts being disclosed or I’ll Persue it!

Worst dealer ever! Basically they let me know that I will not be able to purchase a new car because I am not willing to put $ 5,500 down payment! I went to Hemet Chrysler Dodge Jeep dealer and I got myself a brand new 2013 dodge challenger with 0 down and under my name! I love Hyundai but Gosch dealer can suck it! So rude! Also just because I don’t show off my money by wearing expensive clothes doesn’t mean I can’t afford a Hyundai… Jeez I was carrying a $ 400 purse and wearing $ 300 sunglasses and they still looked down on me. Incredible that discrimination still present in these days!

Freddie and Mike took good care of us. Having read the other reviews for Gosch on
, you would think I was working with an entirely different crew. Sure, no process is perfect in buying a car; there will always be follow up visits for sealant, or for small details to be ironed out. There will always be the girl who doesn’t get told what the sales manager wants her to, or forgets to tell you on the phone before you come in, etc.
The point is this: our experience had all of these annoying items minimized, overall it was a pleasant experience for us. We got a brand new car, for a good price, and didn’t have to wait for hours and hours to get the thing done. We didn’t need to negotiate or deal with idiots. Where one person didn’t know the answer to some of my in depth questions, another was within earshot to answer it for me. It’s MUCH better that the other reviews seem to allude to.

This was the best buying experience I ever had. Paul, The manager was nice, professional, polite and helped me out in many other ways for me to have my dream car.
AJ, the sales was kind, patient, not pushy. He even offered me a slide of pizza after all:-) Highly reccommend Gosch Hyundai, Hemet!!!