At 12:02:28 pm., this very small convenient location was extremely packed. Took literally 30 minutes for my order. Theirs literally three tables with chairs occupied., while the line formed to the door. Their were three other customers waiting for their take out pick up ordered as they complained on its lengthy wait. Apparently a regular walked in. Never placed his ordered. Yet was called up at pickup line for his coffee. I explained to Ali that I wanted a large Ice Coffee/French vanilla with cream and four(4) sugars., with 6pc Hash Brown. Using Ice Coffee VIP card.(PLU# 3671). Instead I got Ice Coffee Large Original Blend — French Vanilla Swirl with Cream. Never EVERHEARD of french vanilla swirl before. $ 3.19.