It’s cool. It’s Chuck E. Cheeses. I’m deducting points just because the Chuck stage show isn’t real like it used to be when I was a young g. It’s just some big animals on a screen and I think a robot rat that spins around on stage. So this was more so a black eye on the company and not this particular store. This was actually my second visit to this location. First time it was just me and my son he was like 1 and some change. He was limited due to his stature and whatnot. Now he’s 3 and he was there with his homegirl Avah. This particular Sunday was CRAZY because it was the first time the sun had really been out and it was right after that crazy snow storm. Clearly everyone in Long island had the same idea, bring your snotty nose kids here! Line out the door but it moved rather nicely. Once in the two youngs were ready to run, it was cute. Anyway… due to the multitude of lives there getting a table was virtually impossible so we gave up on that immediately. This also meant no pizza, for adults that’s cool we already knew it was weak. The kids don’t care about taste tho, they want the pizza. They ain’t get it tho. On the low side, hella games were out of order and the ones that were on had long ass lines or kids with forever tokens that wouldn’t let our team be great. That’s how small the play area is though, I didn’t like it. *oh side note* the hand sanitizer stations are hit and miss so bring your own and maybe some wipes. Swear fo lawd 3 of them ugly lil kids had the zika virus.(you laughed or you got mad. Bet I don’t care tho.) If you run across a game that’s working but not spitting out tickets, check the screen. If it says«x amount of tickets owed» chill there keep playing. Then get a crew member to refill the ticket dispenser, now all those tickets you didn’t earn become yours.(Shut up. My conscience is fine.) The ticket counter is prone to jamming so prepare to wait awhile for your turn. Oh yeah the restrooms could be cleaned more regularly and it’d be nice if the kid sink and urinal were more accommodating to kids 5 and under. At the prize counter we put the tickets together and split them between the kids, each getting 75 tickets. Maaaan listen… 75 tickets only gets you all the things your kids and you really don’t want. Punk ass stickers, ugly ass candy, boring ass bracelets, loud ass whistles, and other ass prizes. I know I complained a lot, that’s cuz I’m grown so I see things differently than kids. What I saw that was most important was that both these beautiful happy children absolutely LOVED it here! That was the best part. They played till they didn’t put up much of a fight when it was time to leave, they were exhausted bro. A parents dream for real. So the 4 stars are for the way it makes kids feel which is why you bring them. All the negative stuff isn’t reflected in my rating. I wrote a lot and don’t feel like proof reading all this. So if you see a typo keep that shit to yourself dawg. I’m sleepy.
Meribon W.
Évaluation du lieu : 2 New York, NY
Took my kids here last Saturday night. There were a BAZILLION people there, the crowds were rowdy and the place was DIRTY. We were planning to eat but couldn’t even find a table, so I just bought some tokens and prayed that my kids would use them as soon as possible so we could escape from the madness. I was fortunate to score a table when I noticed one family packing up, but they left it a disaster. I asked to borrow a rag and some spray and the manager sent someone over to clean which was thoughtful, but the dude cleaned for a whole 5 seconds before he headed off to some other task. I get that the staff must have been super busy so I sat down and did my best to ignore the loads of napkins, dirty plates and half-eaten pizza that were shoved under the table. The games and rides are pretty old, and the one ride that my daughter was really into ate about 5 of her tokens before it started working. Of course there was no one to complain to because like I mentioned before the staff were too busy dealing with the thousands of other people in the place. However, all was redeemed when a game we played malfunctioned and spit approximately 600 tickets out after one play. In my defense I did flag down an employee to show him and he just said to me «It’s okay» and sped away to undoubtedly take care of a more important matter. After our last token was used(and lost because of another machine malfunction) we split our tickets, got some prizes and zoomed out of there to eat at another restaurant where I don’t have to worry about getting dirty pizza on my shoes. My kids did end up having fun but the experience was so uncomfortable for me I don’t think I’ll ever go back to this location. I gave an extra star for the 600 tickets!
Toni D.
Évaluation du lieu : 2 Montclair, NJ
The play room is extremely rowdy. Adults stealing little kids tickets. Teenagers wildly playing basketball and knocking kids over. I would try my luck at another location. There was not one employee working/policing/tending to the game room.
Glenn H.
Évaluation du lieu : 3 Hempstead, NY
This review is based on my experience here on the weekends. The place can get crazy with every game occupied and all the receipt printers being used. If it’s crowded just leave because it is a madhouse! This weekend it was not crowded at all. There are some new games.
Andrew B.
Évaluation du lieu : 4 Long Beach, NY
good job by staff. very welcoming and safe feeling. kid had a great time. pizza is great as always.
J. M.
Évaluation du lieu : 1 Westbury, NY
This is a hole in the wall location. The games are either old or in need of repair, so outdated its not worth repair. The kids there also the worst, the parents are no better taking over the kids games that do work allowing the kids to not play but watch. #TheworstEVER. PLEASEPARENTSIFYOULOVEYOURKIDSDONTTAKETHEMHERE. If i could give them no stars i would.
Amaryllis R.
Évaluation du lieu : 5 West Hempstead, NY
Had my sister’s 9th birthday party here and I absolutely love this location. Everyone on staff is super friendly and this location was very clean. Yantzy was our party planner and host– who was amazing from beginning to end. We spoke twice before the party– going over any last minute details or changes. During the party– she made sure everything ran on time and smooth. Plus, she was super friendly– which made everything that much better. She and the entire staff made my sister feel like a rock star. They really created an atmosphere of fun and excitement that I couldn’t have done on my own if I tried. Our party was on a Saturday at 12:30PM. When we first arrived, it was practically empty at 12:30! It was very nice to pretty much have the space to ourselves. We left around 3PM and it was started to get busy then. So definitely get there early! The layout is great, so it pretty much feels spacious regardless. I give this location 2 thumbs way up!
Russ F.
Évaluation du lieu : 5 Valley Stream, NY
I went to Chuckie E Cheese on Sunday the 23rd for a birthday party for my autistic son. Not only was the place all set up before we arrived but was attended to by Carla who made our experience their a very pleasant one. The kids enjoyed all the games and rides as did my special needs son. When all fun was over and the birthday boy had to get his prizes with the tickets he had won from the games he played. My son saw a Chuckie E Cheese stuffed doll he wanted to remember the day and fell short of the ticket total total and the Manager named Sammy took notice. Sammy took the doll down handed it to my son also named Sammy. He also had a Name tag with Sammy’s name on it and put it on him as if he was a member of the team. What great staff and management. Highly recommended. Keep up the good work.
Melissa D.
Évaluation du lieu : 1 Queens Village, NY
If I could rate this place 0 stars I would. I’ll start off by saying that if you are having your kids party do not plan it at this location. Seriously! Avoid this location at all costs! I planned my autistic sons party on sunday may 18th, 2014 at 430pm. I spoke to the party manager who confirmed my total for the party, number of people in my party, and the time on Friday. Not one time did she mention that we had to be there at 430 sharp, the day of the event arrives I hit a snag in my preparations and with my son’s outfit so I was running a bit late. I get a phone call from the party manager and the assistant manager im guessing telling me that I literally had 30 minutes to get there or my son’s party would be cancelled. After some negotiating they allowed us sometime to get there(5:30 om). We arrive there party guests in tow along with the birthday boy and surprise surprise I get told by the party manager that the actual party doesnt start until an hour and a half after we arrive? The children get 30 mins to play, then 30 mins later the food comes out, then 30 mins after that chuckie arrives and then pretty much gives you what you paid for… im standing in shock as this being explained to me… why was I being threatened with a cancellation of my sons party? I dont know! Supposedly we were told that we were holding up another family from having their party which was well underway when we got there! Honestly they were just trying to lump our parties into one and im glad it didnt happen that way please stay away from this place I wont be back ever
Patricia M.
Évaluation du lieu : 4 Queens, NY
Okay so this chuck e cheese is a little ghetto. Parents abandon their children to allow other parents to watch them lol. Well that’s not fun, but other than those things the staff really saves this place. The staff is young and frankly don’t care about being slaves to the corporation so they are actually nice and helpful. Took my god daughter and nephew and they had a blast. A few of the machines were broken and they didn’t get their tickets but one of the workers gave us a bunch of tickets for our in convince this was great unlike at Dave and busters which sucks at that. Everything is one token and hell that’s pretty good. I just would not want to know what this place is like when it’s busy you probably would have to fight off someone’s kid and then their momma. I brought the kiddies here 2 hours till close on a Saturday night and it was perfect, hardly any people or kids and it was like we had the place to ourselves. I would come back.
Marissa M.
Évaluation du lieu : 5 JAMAICA, NY
My daughter loves to come here. Week nights are never crowded and the staff is amazing. Marlon the manager gave us free tokens just for being regulars. For my daughter’s birthday they were extremely hospitable and gave her the BIGPRIZE she wanted. For $ 10 you get 33 tokens so your kids can go wild!!! Always clean and comfortable here. Like a 2nd home!!!
Abida Shoma B.
Évaluation du lieu : 2 QUEENS VILLAGE, NY
I walked into the place very impressed with the size. As opposed to all the other Chuck E. Cheese’s in the city that were smaller and more congested, this place had space to breathe and the luxury of not trampling over any kids. However, as soon as Chuck E. came out, my impression was entirely flipped. These kids adore him and he was the unfriendliest mascot I had ever encountered. My niece was so excited to see him, she hugged his leg. Instead of acknowledging her and politely asking her to step back so that he can initiate the dance steps for the other children to follow, he just kind of pushed her away. My niece is only three years old so the hug was enough for her but I couldn’t help but notice how rude the mascot was. Besides some of the rude employees who look and act like they want nothing to do with their job, the place was a pretty nice playground for the kids. The bathroom is a bit small and unhygienic but that’s about it. Hope this helps!
Coryna F.
Évaluation du lieu : 5 SOUTH OZONE PARK, NY
This location is my favorite out of all the locations in NY. My nephew and nieces have a blast every time. Everyone there is great especially the store manager Sammy Pena made sure my family and I had a great time. I love how everything is always kept clean and neat, but most of all fun. I haven’t had nothing to complain about yet. No matter how far the trip, I rather always go to this location.