Alexan Black Mountain

Under new management and new owner. My wife and I have lived here for over two years and to use the analogy «night & day» is an understatement. The new management is amazing. They are very friendly and seem to genuinely care about their tenets. If I go to them with a problem, they solve it. The previous management was always put out by my problems. «Most of the lights are burnt out and I almost fell down the stairs at night?» That is what I told the old management 2 months before the place was sold. They were never replaced until the new management arrived.
It is obvious that the new owner is spending a lot of money on upgrading both the apartments, the buildings and the property in general. Some new improvements include: remodeled pool area, heated pool, granite counters, new landscaping, etc. My wife and I just had a house built, if not we would definitely be staying here. How funny considering we started house hunting because of how much we hated this place before.
Did I mention the new management/​staff is fantastic?

Lived here for little under a year (2014 – 2015) and I liked living there a lot! did not want to leave but had to due to a new job. The grounds where clean as was my apartment when I first moved in. The staff was always nice and extremely helpful and accommodating when I needed them. The maintenance staff was excellent and most of the time if I needed anything fixed (rarely) it was fixed the same day! There was a gate for the entrance which was nice because the community felt more secure and it was never broken while I lived there. I had a garage and it was excellent and bigger than it looks from the outside. The price was fair and bills where low and I never had any hidden charges or fees added to my rent ever, it was all fair. All the appliances and features in the apartment always worked without any problems. I have lived in a lot of different places over the years and this is one of the best yet I have lived. If you are looking for a nice place away from the stripe but yet not to far away this is the best place for it!

For as much as we pay the gate should not be broken all the time! So annoying to get home late and be stuck at the gate because it won’t open. Get your shit together!

Lived in Alexan Black Mountain from 2011-​early 2015. I loved this apartment and community!
I recently moved out because I decided to move in with my partner at another location, but I was sad to go.
As a single female living by herself, I always felt safe on grounds. My apartment was spacious (800+ sq feet for a one bedroom) and it was a great price per month. I may have been lucky, but I had great neighbors and rarely heard any noise outside of my apartment (building 2).
Maintenance requests (very few) were fixed almost immediately and the staff was very prompt on returning my emails. Sometimes it was hard to get staff on the phone when I called, but emails were always returned.
Thanks for the great experience!

I lived here a few years ago, when it was great and safe place to live in. The staff was great and friendly. The floor plans were awesome. Back then I would’ve rated this place with a five star but from the hell that I had experience, one star is pushing their luck. They wouldn’t let me break my lease, all they could offer me was to transfer me to the other side of the building. at that time financially I had no choice, but after transferring, I still felt unsafe so in the end I had to break my lease. SMH
They started lowering the price on the rent and HOODLOUMS started moving into the apartment complex and it was all over.
My next neighbor robbed me gun point. I know its my next neighbors visitor because the guy had no mask and I had a brawl with the guy and I have seen his face several times. Our leasing office has been broken into and they stoled two gyms television. Need I say more!!!

We moved here over a year ago and renewed our lease for another year about 3 months ago. The maintenance crew is very attentive to any little request, the grounds are well maintained and clean. They also do so much to foster the sense of community at the complex with get togethers and parties. We have a two bedroom, two bath with (count them) seven closets (one is outside on the balconey). After we sold our house back east to move out here I never thought we would have this kind of storage and such amazing views to enjoy. We really love it here.

Just moved in yesterday. My apartment was filthy. No on swept the patio or the garage or the area between the garage & apartment. Kitchen sink was not clean, fridge coveted in dust. Some sort of residue all on the tile. Master bathroom vent taken apart, shower head not replaced. I have one installed & one sitting on the counter. Bathtub & shower walls were dirty, soap scum everywhere. Linen closet doors missing a knob. Stains throughout apartment carpeting. Thank goodness I took video of this. Hole in the garage wall & the door knob is too small. My house keys don’t work.
Now, folks in the office are nice & thoroughly explain the rental process as its a bit different from what we know. Instead of paying a deposit you buy a surety bond for move out damages. Apartments are huge & laid out nicely. 2 bedrooms have huge kitchen & bedroom are separate of each other. All things seem quiet & I’m on the first floor.
Mark-​taylor has stunning apts in Phoenix so I was happy to find these in Henderson. In the middle of nowhere, but it’s quiet, so thats my trade off. All i have to do is run errands after work & that takes care of that. Gas station & Remedys is just down the street so its convenient. Papa Johns delivers here as well.
Overall, I’m pleases with my choice of home. It’s like living on the outskirts of Phoenix, without the heart air balloons.