Capriotti’s Sandwich Shop

This is my favorite place to come for subs. Best steak and cheese in vegas! The staff is always friendly, the order is alwats correct. The only thing I would say is that their mobile app could be better. But that is my only complaint. My wife and I order from here a couple times every month.

I’ve eaten at this shop lots of times and to have Anthony the manager go above and beyond to make sure my Sandwich was prepared correctly was priceless! I was greeted and felt like I was in my moms kitchen from start to finish of my order! My Sandwich was a Amazing!

Pretty decent Capriotti’s. So glad to have more & more options in this burgeoning area of Henderson! I love the Capistrami Sandwich. But alas, it gives me heartburn like a m*ther! So… my next fav is The Bobbie. Who doesn’t like a little reminder of Thansksgiving leftovers in a sandwich every once in a while? :) The staff seems to be mostly HS students @ after school jobs? And they are usu pleasant & appreciative of a tip, which is nice. My dad loves their Meatballs. Although I am partial to my own homemade recipe! Lol! & my son used to like their take on Philly’s? But the last few times we’ve ordered he’s been convinced there are mushrooms in his sandwich. And he hates mushrooms. So now he won’t indulge @ Capriotti’s w/me…anyway, overall a solid Cap’s. Please keep up the good work! :)

Came here to pick up some sandwiches for myself and my coworkers. Right around lunch time so pretty busy. Though to save some time, i should have ordered it online to pick up. Benefits that its right down the street from the hospital though so quick and fast. Friendly staff. Took orders efficiently and pushed out sandwiches in a timely manner. Probably one of the more efficient Capriotti locations ive been to so far. Clean and bright interior.

Delicious and the staff is so friendly. The Online app is so great! Earn a free sandwich for just checking in and making your usual purchase. More coupons please

No Grill Items For 35 minutes. Sign said soups they had but we’re out of the one I wanted. Staff didn’t seem to care at all. Used to be better but got worse over time.

You can find bad service anywhere in vegas. I don’t like it but I try to grin and bear and just get thru it. I will not however put up with people yelling at me.
I’ve heard for years how this sandwich shop is so good so on a whim I decided to try it while making some errands. So I go up to the counter and they guy says «what’s your order, MAN?». «I want a capastrami.». «do you want anything special on that, MAN?». «no». «your order is $ 10.58, MAN», then when he gives my change he starts rattling off some gibberish which I couldn’t understand.
I was supposed to make a phone call but it was impossible in this place because it’s so small and noisy so I went outside but they have this music blasting over a speaker just outside the door, so I gave up and went back in. I took a table near the order desk and my name was called fairly quickly but when I got up and walked two steps over to the counter, this woman is still packing my order. So I not only have to stand there and wait but I also have to dodge the people coming out behind the counter to deliver orders inside. Really? If I order something to go, I have to wait for them to call my name and then wait while they pack my order but if I order it inside they deliver??? Geez, really? I didn’t say anything; I’m not telling anybody how to do their job. I took the order and started to walk out and I guess this woman behind the counter didn’t like my attitude and so she says «have a nice day», and then again «have a nice day» and by the time I got out the door she was shouting it «HAVE A NICE DAY».
THERE’S NO FRUITY EXCUSE FOR THIS NONSENSE FOLKS. I DON’T WORK FOR YOU AND YOU’RE LUCKY I DIDN’T LOSE MY TEMPER AND MAKE A SCENE OF IT. The sandwich was way over priced but it was pretty good, however, this chain of stores can go FRUIT themselves before I ever go back.

Capriotti’s used to be the bomb… not so much anymore. Bread isn’t as good as it used to be and the meats are so so. There’s so many choices out there… will have to pass on them and look else where for my sandwich fix.
As far as this location goes… dirty is the word. Sticky floors, dirty counters, containers that look like they need to be washed. Tables needed to be wiped down and just a general need of cleaning overall.
If you have to eat at a Capriotti’s…try a different location than this one.

Our order was so slow. We waited 20 – 25 minutes for two sandwich. And then they didn’t even make them correctly. Absolutely no dressing on them. When we asked for some oil and vinegar dressing to put on it, we were given straight olive oil. No spices or vinegar at all. It was actually the worst sandwich ever. And it is sad as they are one of my favorite sandwich locations elsewhere.

Ok food. Minimal interaction with staff. Clean environment. I would prefer panera or subway but I had to try it.
$ 11 for soup salad and tea.

I just had a slaw b joe. I was very disappointed when you pay 10 bucks for a sandwich you don’t expect that you’ll have to chew around fat. sadly, I won’t be going there again

I go extra miles to get my sandwiches here cause1. staff are always friendly and always greets me as soon as I walk in.
2. ofcourse the tasty food.
3. Very satisfied customer

It’s no wonder this place has such sh*tty reviews.
Employees are too busy chit chatting in the back to greet anyone, or clean up. Not very friendly. Dirty tables, brooms and dust bins chillin next to tables, boxes hanging out with customers.
Ahhh! And I hate when places force me to have a plastic bag. If I say, «I don’t need a bag». It means I DON’T need a bag. –_​–
We need more green places!
Besides that, the food is good!

When this Capriottis first opened, I was pleased to have a location closer to home. Sadly, location is the only thing this place has going for it.
Every single time I try to get food here I am disappointed, annoyed or both. At first, I chalked up the often shoddy service to a lack of experience by the staff. This location has been open a year now, to me that is ample time to get the crew up to speed.
I always take my food from Caps to go, and I have learned the hard way to ALWAYS triple check my order before leaving. Even when I correct the cashier multiple times about what I want on my sandwich (no mayo, add mustard, how hard is that?), my food is often incorrect.
My biggest pet peeve with this location is their unwillingness to allow changes to their salads. The Capriottis website lists a salad called Cap’s Creation where you get to select your own toppings. I have ordered this multiple times from other locations, but I am always told no when I try to get it here. Salads are made fresh to order, so I don’t understand why customization is not allowed.
From now on, when I am craving a Bobbie or anything else from Capriotti’s, and especially if I am craving a salad, I will drive a little further to go to another location.

First time. It was really good. Soft bread. Very filling. I only had a small bite left but didn’t want to waist it so I bucked up and ate it lol
Definitely coming back and only walking distance from my home :)

1^st time there and the girl taking my order messed up my order. I’m glad this isn’t the one I regularly go to because I won’t go back. It’s too far for me to go back and fix my order.

Couldn’t tell you how it was. Sign on door says Open 10:00am, by 10:15 I left because they still hadn’t open the door while 3 of us waited outside wanting to give them our MONEY. Come on!

I went in for a sandwich and I asked for it on sliced bread. They told me, «We can’t do that.» What do you mean? You mean to tell me you can’t do sliced bread?
«We can’t do that because it’s not on the menu.»
I can’t begin to tell you how flabbergasted this leaves me.
They agreed to put it on sliced bread, because it’s a sandwich shop and that’s ridiculous. I then asked if they had chili paste, as every other Capriotti’s I’ve been to does. The cashier proceeded to tell me oh no, the soup of the day isn’t chili.
I had to leave. I couldn’t deal with it. I love Capriotti’s, just not this one.

It’s a sad day when they can’t even make a bobby right after standing and directing them on how it should be made from over the counter. Maybe when they can listen to a order and make it correctly I will try this location again.

There’s not much to say about the Vegas sandwich titan that is Capriotti’s. This is a solid location on the corner of Lake Mead and Boulder Highway (Albertson’s shopping center), formerly occupied by Boardhouse Subs. Since it’s very close to our house, I’ve already been a few times since it opened. The service was a bit slow in the beginning, but they are learning and improving very quickly. The last time I went in you would never know that this place hasn’t been open long. There are several places to sit, it’s a good sized location with plenty of parking. Glad to have this addition to the neighborhood.