Ordered a gun from the shop, paid in cash and was promised a delivery date in three to four business days. It was going to arrive on Christmas Eve and I asked if that would be a problem and was told not at all. I called three days out and was told it would be there on day four. Called on day four, was told it was in town but the FedEx driver skipped their business saying it was closed. They said they would get it straightened out and I could pick it up on their next open day(which happened to be three days later). Called the day they had told me I could pick it up and was told it was actually shipped the day they had told me it was in Vegas and it should be in later that day or the next. When I asked why they told me it was already in Vegas four days prior, they just ignored the point and repeated it would be in later that day or the next. When I just wanted a refund because I didn’t trust that the gun would be coming in the next day, given they already promised it would be in the next day a week ago. They said no to the refund and told me I would have to wait another day before they would honor a refund. Went in the next day at the exact time I was told and no surprise, no gun. The two guys in the shop got right to getting me the refund, however there was not enough money in the register. They managed to get me the refund quickly(despite this fact) and blamed the manufacturer and the holidays for the delay. Got my money back which was nice, but they took no responsibility for anything, the delay, the misinformation, the delay in getting me my money back. While getting the refund one of the employees said the gun was going to be arriving Thursday, which was a week later than the originally promised date. In short the store is nice, employees are a reasonable friendliness, but if it isn’t in stock I wouldn’t recommend going through the special ordering process.
Georgio S.
Évaluation du lieu : 5 Henderson, NV
I called on Monday Dec 21st to get a Henry Rifle I called everywhere and no one said they could get one. I talked to the owner and he told me due to Christmas it would be hard but he could probably get it. I had to pay for 2 day shipping, but these guys got it here! I showed up and the wait for background checks was long but expected right before Christmas. These guys came thru for me when no other store could. I was talking to the owner paul when getting the gun and he told me he called several times to make sure this gift got here for Christmas. He went above and beyond and because of that these guys are my new goto store for guns!
Ken T.
Évaluation du lieu : 1 Las Vegas, NV
Wish there was a Zero Star Review. I selected this place to do a FFL because I saw a post online that they would do a FFL for $ 20.00 per transaction up to 3 firearms. I had 2 so I figured I’d save a few dollars over lock and load. I had one weapon delivered on 12⁄22 and then 2nd on 12⁄23. On 12⁄23 I came to pick up both guns on a single transaction. He did not honor the $ 20.00 per transaction and said that he loses money on that so he has to do $ 20.00 per weapon. I agreed. He charged me the background check fee + 2FFL fees + the sales tax. I filled out the paperwork and waited for Paul to call the State to run the background check. After 50 mins of waiting, He was unable to perform the background check because he didn’t pay his fees to the state. He tried to lie to me and tell me that their system was down and that he was going to try again in 30 mins. I foolishly believed him and gave him the benefit of the doubt. After 2 hours I asked him to please bring my guns down the street to lock and load so I could FFL and receive them. He tried to lie to me again and tell me that it was the state who was having problems and that he could have the background check performed and ready to go in the morning. I had already called 3 other gun shops and they all confirmed that the system was running without any problems. I asked him to bring the guns to lock and load. He obliged. 4 days went by and I emailed him for a refund. For context– this is the day before Christmas eve and I had no intention of having to wait Christmas eve, Christmas, Saturday and then Sunday– and finally pick up the items Monday because of HIS error. Here is his email response to me asking for my refund «I will need to swipe the card to do the refund. I will refund the tax no problem. The transfer fee’s I am going to charge as we did have to process the guns in and out and I had to drive them to lock and load since you didn’t want to wait. The system was back up for us before the end of the day. So if you had waited you could have just got them from us. Also we didn’t have to transfer to another dealer. We could have held them until the system was back up. I did it as courtesy for you since you were in a hurry. By law I didn’t have to drive them to another dealer! I could have shipped them and charged you processing and shipping fees. As a courtesy for you since you didn’t want to wait I dropped them off to LNL for you to pickup as requested. But there will still be processing fees. I could charge a lot more especially since I hand delivered in the middle of a busy day and had to pay another employee to come in on his day off to go deliver them for you, which cost me double time for him with a min of 2 hrs. So I’m still loosing money with charging you the standard fees. But please realize the issue was a problem with the state background check system. Not us. « So he is going to charge me 2FFL fees because he doesn’t pay his fees to the state to run his business correctly. I’ve disputed this with the credit card company and feel confident I will be refunded. This Dealer should be avoided. According to him he could charge me a lot more. — — — Update as of the following day — — - Unilocal will not let me post an update yet but I definitely wanted to comment on Paul’s recent post. I went into Davidson’s today on Paul’s request because he said he could only refund if he swiped the card. Paul was not there, why would he be its a Monday and he’s a business owner. I dealt with his relatively friendly staff. The staff helped refund my sales tax and my background check fee. They did not however refund the two $ 20.00 ffl fees or my $ 5.65 credit card processing fee. Asking for fees to be reversed which were paid in good faith for services not performed is far from«demanding a full refund» There is no reason to keep quibbling over $ 45.65. The fact is, this business owner has now threatened legal action against me because I continue to tell the truth on this Unilocal post. He must really need my 45 bucks. Even after he offered to give me a full refund if I removed it, I declined. Because I feel like maybe this post(this 45.00 post) will save some people money, headache, and most importantly time in the future. Avoid this scumbag local business owner. Many other choices around town where you can spend your hard earned money.
Matthew H.
Évaluation du lieu : 5 Las Vegas, NV
Friendliest and most knowledgeable I’ve come across. They are always helpful when it comes to questions or simply ordering what you are looking for.
Chris Z.
Évaluation du lieu : 1 Las Vegas, NV
Very bad service. I was promised my guns in two days. After a week I was still waiting. Customer service is poor at best. I needed to call and ask about the status of my order. They also charge a fee for using a credit card! Go to Lock and Load! Guns in stock and great service.
Kyle D.
Évaluation du lieu : 1 Las Vegas, NV
I used them once on a transfer. It took a week longer to pickup my firearm than it should have been they had not paid some fees to the State and couldn’t run background checks. They didn’t seem to care that I had to make multiple trips across town. Find another shop that cares about they customers and reputation.
Armando L.
Évaluation du lieu : 5 Las Vegas, NV
Well, I have no idea what the people who give this place 1 star are complaining about – Davidson’s has always been the place that offered low prices, low consignment cost, and low transfer fees for multiple firearms. Its also refreshing because unlike most other gun stores, its not full of tactic-cool guys in tactical gear who are trying to sell over priced guns while assuming you know nothing about firearms. This is one of the best firearm stores in town, so do yourself a favor and check it out. OH also, he actually trusts his customers enough to display his handguns outside of glass so you are free to handle them without asking permission like a child!