Dry Clean Depot

Customer Service is horrible! walk in with a positive vibe and was not greeted with a smile the girl the works there looks like she doesn’t love her job. I know going somewhere else may cost a little more but as a customer I should feel welcome. This is my last time visiting this dry cleaners unfortunately, It has been good for 2 years but its a different place with no customer service. Once you go there you will see what I mean.

Horrible service! The dry cleaning never shows up on time for their recommended pick up time. They mislead me into believing the van with my dry cleaning was right down the street. Down the street for them means they’ll be there in 45 minutes.
Strongly recommend all military and law enforcement to never come here. Unless you want your uniforms back without buttons!

They send everything out so cannot get anything done in less than two days also they do not do hats/​caps.

Had my white coats laundered here. One came back with an orange stain on the shoulder, as though it had been washed with something orange. When I pointed this out to them they said, «that would have happened to the whole batch if it happened here.» Whatever, didn’t feel like fighting them on it, but that stain definitely wasn’t there when I dropped it off.
Still recommend their dry clean service, maybe just do go for the «launder» option…

I use to think I had found a hidden gem, with 1.95 a garment, such a steal! How could they do that when all the other dry cleaners were costing 3.95+?
Well, it’s become very apparent how they do that. They don’t clean your clothes.
I always prepay for my clothes, well, this last time I got screwed. When I picked up my clothes they hadn’t even washed one of my shirts. I asked why it was still dirty, they said «we tried our best» well my sleeves still had crease marks from when I had rolled them up. That tells me they hadn’t even run it through a washer or steamer. I pointed it out and the worker simply said, «I can try again.» What?! You hadnt even tried in the first place.
Also, my collars of my shirts are never pressed, I again pointed this out and she said «we don’t press collars.» WHAT? What kind of dry cleaning place doesn’t press collars?
Everything is sent out to an unknown location and delivered back (sometimes) by the time written on your receipt. I’ve had 2 separate times that I arrived when they said my clothes would be done… guess what: it’s not there. The works come across as very uncaring. Their response, «I don’t know where your clothes are, they guy hasn’t dropped them off yet.» If this was a one time thing, I would not care but it’s be multiple problems.

I have used this dry cleaner regularly, mostly for my button up shirts. I have experienced fast turn around time at a bargain and have never had an issue.

Bad, bad, bad– left my pants for dry cleaning and pressing. When we went to pick it up the first time they looked like they had just hung them up and bagged them, so we made them re do it, I went to pick it up and they looked just as bad! My wife complained to the attendant and she said that «we only press the legs» what? What about the pleats on the front and the creases on the hips from sitting? Shouldn’t that have come out during the wash phase?
Forget it, bad service with an even worse excuse. Never, never again

Good service, they do good work, and while they aren’t the fastest, they are good. I’ve had all sorts of clothes cleaned here as well as comforters and suits. I had a jacket and pants altered and they did great, for very nicely.
I once had a shirt that had come back with a stain on it due to something I had in my pocket. They have it another try and I totally forgot about it. I came back and remembered months later and not only did they still have it by they had removed the stain.

Horrible cleaners. I been going to this cleans for awhile but enough is enough. Took a pair of slacks and Jean in for cleaning both pair didn’t, I say DIDN’T have creases but what do you know. They creased my pants… wtf. Then double crease them… wow. My husband’s shirts come back with missing buttons which I think they take for alteration. Didn’t happen once but a few times. Alteration takes forever I mean forever just for a minor repair. They recently have had employee turnover and this staff don’t have any idea what the hell they are doing. Enough is enough going to spend my $$ elsewhere

I recently went to this dry cleaners to have my clothes dry cleaned, two pairs of pants hemed and a sweater sewed. The dry cleaning I received on time but when the day came to pick up my pants and sweater, (12 days later) only one pair of pants had been hemed. When I questioned the young girl at the counter her response was «oh the lady who does the alterations hasn’t been coming in»…
Really! I only had to pay for the one pair of pants that were done, and the dry cleaning. I wouldnt recommend this place to anyone who’s in a hurry or wants there clothes done in a timley manner. Very UNPROFFESSIONAL! I am not IMPRESSED.

The worst dry cleaners!!!
I tried this place because it was close to my work — what a mistake! They took a brand new pair of $ 85 dark gray dress pants and turned them pink all over the knees and legs. They said that it was sun damage and they would try their best to remove the pink stains. I explained to them the pants were brand new and they still argued with me. They tried to remove the stains, but they did not come out. They did NOT replace my pants either and now I’m out $ 85.

first time i take my stuff there they lost a very expensive pair of pants … enough said really!

Horrible dry cleaners!!!
First off they take twice as long as any other cleaners in town. They did an alteration on a suit of mine, I get it home and they didn’t even do it! A week for nothing! And when I take it back they said it would take another week to do!!! Ludicrous! Horrible customer service! Noone smiles or is welcoming at all!
DO NOT GO TO DRY CLEAN DEPOT!!!

I recently began using this cleaners because my other place kept doing a crap job on my husbands shirts. I used to go to 2 different places, one for shirts, one for pants and suits. Now, due to the affordable prices, I can make this my one stop shop.
My only complaint is that I would like to see some more smiles on the workers there. And a few more «thanks for my business» kind of greetings. It seems like a dreary dungeon sometimes with no music and frowny faces.
But they sure clean a good shirt.

I used to take my dry cleaning here when I lived in the area. I’ve never had a problem with this dry cleaner. They never misplaced any of my items. I have gotten a few of my alterations done by Alia and she has done a good job every time.
They do have a few locations in Las Vegas. I now take my dry cleaning to their Rainbow and Smoke Ranch location since it is closer to my house. The staff at both locations are nice and accommodating.
Overall, I am satisfied with their service especially for the price.

This little shop is located on the NE corner of Sunset and Marks. It’s in the Home Depot Center across fro Best Buy.
The seem to do a lot of alterations here of all kinds. They have multiple tables and sewing machine equipment around and I’ve seen a seamstress there both times.
I brought in like 16 shirts and 5 pairs of pants. Plus had them do a couple alterations.
I knew but wanted to see which she recommended launder or dry clean. For the most part all good for my liking.
They use a very similar software to a couple other cleaners so I wonder if they’re associated with the others. But it’s nice to use phone number not worry about having to keep track of the stupid tickets. I ALWAYS throw them away– just a principle thing cuz the will find your stuff.
Prices are posted clearly and all their policies and blah blah blah. But girl there took it all in, everything is pre pay and pretty cheap. I was surprised.
So I picked up Saturday a delivery truck was there bringing in the clothes. Mine were in there. So they don’t do the cleaning there and maybe it’s at one of the others I go to?
Hmm they’re gonna know I trying out some strange this week. My girl over there is gonna be madddddd!
OK so I haven’t got my alterations back yet but I’ll keep you posted. But I like it so far.