Elements Massage

Just received a massage today. I came in for 90 minute «deep tissue» massage and got a Swedish super light pressure massage. I would have rather went somewhere else and paid a little more for deep tissue.
I used a $ 100 spa finder gift card for my massage that ended up being $ 89 after the promotion they were running. She used both of my cards and told me I would have an $ 11 credit on my account for when I come back next. I asked her what if I don’t want to come back? She said she didn’t know what to do and she cut my gift cards and said the therapist has to get paid. What a scam!
Let me just say I will NEVER be back. Very disappointed!!!

Finding the right therapist is the key in getting the best massage that your body craves. I got Tanya and Debbie and they were both excellent with trigger point massage. With every single pressure, it’s a purposeful relief, because they do such a great job recognizing my body.
Remember the story with the hare and the tortoise? Well massages should be nice and slow to get all those knots and muscle tightness. Let it hurt so good!!! Don’t get me wrong, good pain is good, but bad pain that makes you stop breathing during a massage is no good. Listen to your body and communicate with your therapists.
Prices are $ 69/​hr if you’re paying monthly for their membership. If you skip a month you still can use that extra credited massage whenever you like. If not, pay $ 99/​hr for a massage. Technically, it’s 50 minutes, but I have found my therapist to be very patient and generous with that extra 10 minutes.
I appreciate my therapists for all they do to fix me, while they risk their bodies for my piece of heavenly relief.
This place serves the purpose of more therapeutic rather than a back rub. Love it!
Check out their groupon deals, holiday specials to get the most of your money.

Worst massage I’ve ever had. The lady who did my massage started off 5 minutes into the massage about her son and his she gets him to do homework. That conversation lasted 10 – 15 min. The the last 15 minutes of the massage she tells me about a movie I should watch and goes on to give me a shirt description of the movie. Do they know you come to get a massage to relieve tension not carry a 30 minute conversation? To make matters worse, they charge you for 60 minutes but you get a 50 minute massage! Plus they expect you to tip them $ 30+. Right. I’ve found gem for my massages. Never going back here. I guess I learned not everyone is cut out to be in the massage business.

My husband and I got a couples massage as a wedding gift. We usually go to green valley because of the amenities and the option to lay out by the pool. But it was winter time, we didn’t wanna freeze our buns off. So we appreciated a new location for future massages.
We were immediately greeted when we walked in and taken into our room in a good time. I don’t remember our masseuses but they were 2 females. Both were amazing. I did feel bad because my masseuse — I’m not sure if she didn’t have lunch or maybe didn’t have a big lunch? Not sure, but I could her her tummy growling. It didn’t bother me I just thought it was a little funny.
Definitely would come back though.

I visited this Elements Massage on Eastern the day after Christmas for a Deep Tissue massage. I previously had an excellent experience at the Summerlin location the same time last year so thought I’d give the Groupon and the new location a shot.
I purchased a Groupon originally for $ 54 but after a discount, it brought the total further down to $ 38. AMAZING value given the cleanliness of the establishment and quality of massage.
The facility seemed a little smaller than Summerlin but same great service checking in as well as the massage. The location is not large or easy to spot; its in the Sola Salon/Lowe’s shopping center very close to Sola on your left.
I had Connie as my therapist, she was very friendly and did a fantastic job on my massage. Perfect amount of pressure for deep tissue.
Overall, this is a simple salon with updated furnishings. If you’re looking for additional amenities as part of your massage experience, I would opt for one of the resort spas. But I will DEFINITELY be back, thank you Elements Massage!

It was very easy to make an appt and get in the same day. The front desk was kind and the atmosphere was clean and cozy. The therapist came out into the front at exactly my appt time to check if she had any appointments, she seemed a little disheveled to learn she had one right then– she had just arrived to work, and later told me that she doesn’t usually have someone right away. They spoke quietly but it made me feel a little uncomfortable. She turned to me and told me if would just be a few more minutes. When you get a massage only once a year or so like I have, those little things make you worry about it setting the tone for the next hour that you hope are very relaxing. It didn’t though– my time was very nice. The therapist I was with was kind and asked questions to get an understanding of my expectations and did a fantastic job. My only concern was that I told my husband I’d be gone for an hour and a half as this place is very close to home, and the therapist wasn’t prepared so after having a late start and instructing me to get undressed and whatnot, she took quite a bit of time getting back into the room. She apologized for that and said it was because she wasn’t prepared because she wasn’t expecting a client first thing. These little things are small but I hope they reach the right eyes, and that next time it will be a little more organized. The therapist was so nice though, and that goes a long way. My massage was wonderful. It really helped my back pain.

First time at Elements today, and I’m definitely a fan. Considering the membership so I can enjoy this monthly. I have a stressful job, and am a single mom so I don’t get to take care of myself as much as I’d like, so it was a delight to make an appointment with John. He was fabulous. Asked what I was looking for, while letting me relax and enjoy an incredible massage. Looking forward to continued work on my «stress back» ;-)

I love this place! I treated myself and my husband to an hour massage for our anniversary, and we were both in dire need of a massage! We both left feeling so relaxed, and happy! I love how close this is to my home, and how comforting the establishment is set up. Such a great environment, and definitely somewhere I’ll find myself in the near future.

After months of trying to get the massages I was owed. The owner calls and gives me attitude because they overcharged me. I tried to make it work but they don’t care about their customers.

Sheryl was absolutely wonderful! She was attentive to my problem areas and made sure the pressure was adequate! I do have to say it was pretty noisy in the surrounding rooms. I still give my experience five stars based on my experience with my therapist and how sorry she felt for the noise even though it was not under her control. She really cares about her clients experience! I will definitely be coming back to Sheryl for my future massages!

Can not recommend this place, front desk person rude, female therapist late and unprofessional, seemed that she had better things to do. Looked like a club of old ladies that had their day interrupted by actual business. Too bad, was going to sign up for a membership lol

My mom loved this place and Michelle the massage therapist but after tonight will not go back. Front desk person was very rude. One bad apple spoils the whole bunch.

Just left Elements feeling like a brand new person! I’ve had plenty of massages in search for a permanent messuse and I finally found one here, his name is Reginal. He has so much texture in his hands so every touch feels amazing. I knew he was the one when during my first session I caught myself about to fall asleep. That’s how you know it’s good haha. Ladies, he is also very professional. He makes sure the covers are tucked tightly and lights are low. I feel very comfortable around him. On top of his talent he is also very kind. I have nothing negative to say. Enroll in their membership if you get massages often. With the membership you save money and sometimes they offer more deals as well. Also be sure to book him in advance bc he’s very popular!

Worst massage experience I have ever had. It wasn’t relaxing, it wasn’t effective and parts of it felt as if the masseuse was actually pissed that they even had to be there. Will definitely never be back.

I recently visited Elements because of a groupon deal. I think membership prices are a bit high compared to other places I’ve tried.
Deb, my therapist was fantastic! I’d highly recommend an appointment with her of you are a new client.

Had a great 80 min stone massage with Evelyn. She was great! I would definitely return but next tell them to take the ticking clock out of the room.

I purchased a Groupon for two 80-​minute massages, having never gone to Elements before, and all said, it was a wonderful purchase. Scheduling was super easy as I just emailed the preferred date and time I wished to use the massages (I was able to split and use one for me and one for my boyfriend — a wonderful surprise!!) and scheduled only three days in advance. I emailed my preference at around 2pm, had a response by 5:30 pm, emailed back around 9pm thinking I’d finish it tomorrow but then had a response within 10 minutes. Quick and easy for someone like me, who’s in and out of meetings during the week!
We came in for our massages early (just because we were in the area) and while the room wasn’t ready yet, the receptionist was very friendly and apologetic that the room wasn’t ready (we were early — our bad, not theirs!) They still had availability the day off, as well, as I heard several folks call in to schedule same day.
We had massages with John and Cody, and they were both wonderful. Professional, very open to feedback and very talented. I had John for a Swedish, low-​medium pressure (fantastic) and my boyfriend had Cody for a high-​pressure Deep Tissue — also fantastic!
Great place for a reasonably priced/​high quality massage!

I got a massage the other Day with jenny. All I gotta say is amazing. I have gotten lots of Massages due to an injury and I gotta say she was one of the best. Really was in tuned with my body and what I needed to resolve my pain. Most definitely will be returning as needed

Oh gosh.
I’ve never woken up with so much pain the day after my massage. My masseuse was so rough and the session felt so rushed. Probably won’t be returning again as I’d like to feel relaxed during my massage, not punished.

I will NEVER return to Elements in Henderson.
Short version: Without permission, they enrolled me in (and charged me for) a monthly membership, they did not cancel the membership when explicitly directed, and they «lost» all of my information (contact info and massage credits).
Long version: I paid for a simple gift of six massages (one per month). Once the six months was up, my relationship with this business was to be severed. Instead, they began charging my card each month for a monthly massage membership service AFTER the termination of the gift plan. Once I discovered what they were doing, they did not refund my money. Instead, they left a «credit» for the unused massages on my account. Because I (foolishly) saw the massages as valuable, I decided to keep the monthly massage membership for a few more months. When I decided I no longer wanted to pay for monthly massages, I called to cancel. They told me I had to come to the business in person to cancel the service.
Guess what happened next? The next month, they charged my card AGAIN.
The manager informed me that there had been some changes in the staff and assured me that Elements would make everything right with my account. Subsequently, I was not offered my money back; instead, I was offered massage credit. I advised her that she needed to remove my credit card information from their system that day. I was not going to go through an unauthorized card charge a THIRD time.
I made an appointment and went in the next week to use up one of my many massage credits. When I arrived at the business to redeem one of my massages, the receptionist informed me that there was NO record of me. And by no record, I want to be clear. There was no record of my ever having been a customer OR of my massage credits.
Just like the previous experiences, the owner refused to contact me. I have not been back since that time.
Even now, they owe me a number of massages that I will not redeem. I am happy to be done with this business.
EDIT May 2013
Long after the experience and reading the response from the owner, I sent an email (on ⁵⁄₆) to her about my frustrations and my experiences. I asked her if I had been given accurate information when I was told that my account (with all of my massage credits) had been deleted. The manager contacted me on ⁵⁄₂₄. She remembered me and my situation. She informed me that she found my information in their system and reinstated my account and my massage credits.