Firehouse Subs

Great subs as always! I used to go to another location and was always impressed by the food and service. The servers always greeted you and were kind, however my experience at this location was totally different. No greeting when you came in and all the employees seemed to avoid eye contact with me… weird. But I moved on and proceeded to tell my order to the less than enthusiastic cashier (who also appeared to be the manager). Then when the server brought our food she just left the sandwiches in front of us without a single word… oooookay? However I noticed that when some of the previous guests left, they were accompanied with a «goodbye! And thank you!» from the employees, but when my mom and I were leaving, they all pretended not to see us leaving as I said «thank you!» aloud. Hmmm. Maybe they didn’t hear me, so I said it again and still nothing. Honestly I don’t understand why the different treatment, I’m always nice and courteous. And because of this uncomfortable feeling my mom and I had the ENTIRE time I will only give it 2 stars. Really disappointing guys, your subs are amazing but your service SUCKS.

My husband and son stopped by this location yesterday for subs after a football game in the blazing heat. They specifically asked for cold subs. There was no line and they had to wait for over 15 minutes for their to-​go order. Once they got in the car and on their way home they realized the subs were hot! How do you get that part of an order wrong? Needless to say, this was a waste of $ 20. We’ve never had an issue at this location before but this particular visit makes us never want to go back.

So many choices for subs around these days but Firehouse Subs makes a good sandwich. I used to love their salads; chef salad and chicken salad but they changed them and they are so much skimpy now.

Place was alright, service wasn’t good, the cashier was very slow so a line formed and it took a little longer than it should to pick up our food and leave, and the sandwiches were OK by nowhere near their competitors like subway

If you like bread then these sandwiches are for you. If you prefer to get what you pay for then go to Capriottis. This place skimps on the fillings and thinks you won’t notice because of a big soft piece of bread.

Damn good subs! No cold sandwiches here, so if that’s what you’re looking for, head over to JJ’s or Capi’s. They give you the option of white or wheat bread and toast it slightly, which makes the sandwich even better.
Equally as amazing as the sandwiches is the hot sauce bar they have! They have a spread of about 30 – 40 different hot sauces, ranging in heat levels, that you can try on your sammy!

I used to like Firehouse subs until this location served me a sandwich with moldy wheat bread! Yuck!!! I called the location and they offered me a new sandwich, I also contacted their Corp office but never got a response! This place is going on my list of places NOT to ever go!

This location is back up to an A rating. Excited to be heading back to this very convenient location. Their subs are the best!

First time at Firehouse. Great and friendly service. Got the Turkey Cranberry, was a very good sandwich. Service was very friendly and quick. Would definitely go back for a quick and cheap lunch.

Great chain sub sandwich spot for lunch! This place is fast, the service is usually great and sandwiches are pretty decent.
My top sandwiches here are:
The Italian — super flavorful, hits the spot with the melted cheese!
The Steamer — a good dose of pastrami and cheese, but a little more pastrami would be even better.
The Turkey Bacon Ranch — a good spin on a classic club sandwich.
The Engineer — not bad for a sandwich, but the mushrooms sometimes come bland so I have to add some hot sauce to it.
One of the best things here is their hot sauce collection, if you love hot sauce you can mix and match hot sauces to add to your sandwiches!

Great sandwich shop. I recommend the hook and ladder. Really good food, nice atmosphere. Place is clean. Good place for a work lunch.

In a recent prior review I warned vegetarians that the sautéed mushrooms (a normal ingredient of their veggie subs) were soaked in anchovie sauce.
Um now informed that Firehouse Subs has been phasing-​in mushrooms that are truly vegetarian!

I’ve ever had to deal with in my life. Mediocre quality food at breads not that great either.

Put more stuff on the sub, stingy bastards, great meat but meat and bread doesn’t make the cheesestake take a note from brother cappriotti and put substinance on tha sandwich or don’t call it a cheesestake!

Tasty and filling delicious subs both of my girls ate every bit of their kid meal sub :)

Make sure you get what you order before you leave! When I got home 5 of the 6 sandwich’s ordered were wrong! Bread was soggy threw them in the trash! Italian subs were given to me not what was ordered Called they said I can come back and get the correct subs I ordered make sure you keep the receipt because they will ask for identification the employee who took the order was there Ridiculous I was there the night before and wouldn’t have to return to get my correct order if I would have gotten the right order in the first place! Bread soggy the 2^nd time will not go back!

Friendly employees, a great menu and yummy, fresh sandwiches!
I couldn’t be more thrilled with the free birthday sub! Just show your license and the free sub of your choice awaits!
I had a sandwich from the new lighter choices menu, the Siracha roast beef. So good, and spicy hot sauce hit the spot! Really tasty sandwich.

I am happy. It ALWAYS smells so good in here and Kayla welcomed me. I gotta say. I had one bad experience, I haven’t seen that employee again and every experience since has been exceptional.
The food has always been very good considering that in this strip mall alone there are like 6 other places to go including that nasty Sub place that has foot long nastiness. but I digress.
Great sandwich, clean shop, friendly service!

I have to say this is the best location on Eastern! The general manager rocks! He truly cares about his customers, staff and the store. The energy in the restaurant is great! Styran takes care of everyone in the location.
If you want a quick warn hearty lunch stop by, grab a number 4, the Italian. Also, there is state of the art coke machine, it has 100’s of different flavors. The fresh brewed iced tea is the best I have ever tasted. There is a great assortment of chips, cookies and brownies as well.
The parking is nice, there is always room to grab a good spot with no worries. Don’t forget your bucket of pickles and to round the change up so you can donate.
Be sure to take the survey on the bottom of the receipt so you are able to get a free 32 ounce drink.
Be sure to recognize management! They rock!

Wow, two Firehouse Subs within about 2 miles on the same road! Must be doing good!
a. Location — 4 star — located on the southeast corner of Horizon Ridge and Eastern, this place is very easy to get to and plenty of parking. They are located next to some hopping retail stores so it is well placed and busy area which I like.
b. Restaurant — 4 star — Plenty of places to sit down, much more than the one down the road.
c. Service — 5 star — Fantastic. From the sandwich assembler to the person taking the order, everyone is young, friendly, pro service and providing great service when they have young work place maturity.
d. Food — 5 star — Really great subs.
— Had the Hook and Ladder Sub, with Smoked turkey breast, Virginia honey ham, and melted Monterey Jack. This was great.
–Smokehouse Brisket and Cheddar — choice beef brisket smoked melted cheddar, special sauces. This was a bit barren.
— Special Hawaiian Pork on Roll — Teriyaki pork special. the port was awesome and the bread really great.
— Fully Involved is the way they do sandwiches and it means Loaded complete with mayo, mustard, lettuce, tomato, onion and a dill spear on the side.
e. Prices without drink and chips is under 6.00 and with under 9.00. Overall very good.
f. Drinks — 5 star — They have one of those choose your drink vending machines that has so many choices. These are great!