Green Valley Lock & Safe

Very Horrible Company! No pride in value and care of customer belongings. If you value your belongings, do not use!

Worst company by far! They are liars and very sloppy with there work! Awful customer service! If I could give zero stars I would!

Not right… I spend all my money plus time and I can’t get my $$ back wtf… it’s sad, stay away!!!

They sold me a defective safe and then gave me a bunch of hassle when I tried to get a new one. Then when they brought the new and in they scratch my wood floor and refused to pay for it

Wow !! I was impressed with the professionalism and knowledge of our locksmith, Todd. The prices were also fantastic ! Highly, highly recommend!! Thank you !!!

Can’t say enough good things about these guys. I was looking at over $ 250 to replace a key/​fob for my car, but they recommended I just buy a new case and then they cut the key for me (not an easy cut w/​a Lexus apparently). They could’ve easily charged me a ton since I had to have a new key, but they gave me great advice, took the time to cut the key correctly and charged me a 10^th of what I would’ve paid otherwise. They have a customer for life with me now!

I called Green Valley Lock & Safe to replace the lock on my safe when I lived in the Anthem Country Club. I told them I had the part required and that the door was open. The technition showed up on time and in minutes had the lock replaced. We were 100% satisified. A few months later we moved to a different home in Anthem Sun City and requested they unbolt our safe and move it for us. Once again they were exactly on time with all the appropriate tools to move a 6′ safe. They followed me to our new house and expertly installed the safe in its new location. We could not be happier with the service and employees of this company.

Very helpful and friendly guys Highly recommended

Helpful and friendly service. Very knowledgable on product offerings. Smooth ordering and delivery setup scheduling. Highly recommended!

Reliable, trustworthy, on time, fair rates.
When you think about it, how important is it to trust your locksmith? Very… many I wouldnt. These guys I would.

I come in here on a regular basis as I work in property management. The guys are always ready to help and always friendly. The keys always work. Never had a problem.

Very helpful and considerate. I had to replace 2 vehicle keys with the micro-​chip inside. Since the keys came from the dealership, he could not guarantee they would work (standard practice for 3^rd party products), he still took the time to make sure the keys worked on both the doors and ignition right then and there. Talk about quality and customer service. I would refer them to anyone and will definitely use them again.

I am not sure why others complain about this place. I have been to this place twice. I have never seen a rude person or not been helped. The 1^st time was after visiting 4 other companies to see if they were able to copy my suburban key and they all said they were not. The key was very old and very worn down. The guy at the counter said he would do his best to cut it. He tried several times walking back and forth to the truck and into the store to make sure that the key worked great. And when he was done it did! The 2^nd time was to get a key made for my Toyota. Again another key worn down and bent. There was a young kid there this time who was new, I could tell because the older gentleman there was training him on cutting keys. They again walked back and forth and even cleaned my key hole for me so that the door on my car would open easier. I paid $ 7 and some change for 2 keys. It might have cost a little more than other places but I would MUCH rather pay for something that works than a cheap key that wont. GREAT PLACE!

Brought in two motorcycle key blanks to be copied from an old original. The fellow at the counter immediately stated he didn’t like cutting keys they didnt sell since they could not guarantee the work. I understood the rationale, but the person kept going on how people frequently bring their own key blanks only to be upset that the key didnt work. He also commented on how poor the original key was due to its age (the reason I was making copies). I told him I would not make a sound if the keys didnt work, that I just wanted to try to make a copy, and if he had a key blank that would work, I would purchase it from their store instead. They did not stock the key.
He begrudgingly copied the keys and repeated the disclaimer. Alas, when I returned home to test the keys, they both worked, except the gas tank requires some fidgeting to open.
So in the end, good technical service, kinda shoddy customer service. Based upon this encounter, I would likely hit up a different locksmith next time.

I would also give zero stars if possible. I called to inquire about getting a large safe moved and the guy Mike was rude over the phone. If a company is rude when you’re simply asking if they want your business, the answer is an obvious «No».
Here’s an update. I had my wife call back to get a quote for moving the safes. They were almost double than the company I used; The Safe Keeper. I’ll be writing a fantastic review for them. Read it if you are looking for a company to move your safes. One of the better experiences I’ve had during this stressful move.
Thanks!

If there was no star rating I would give it. I brought a keyblade over to these guys to get cut. After giving me a (rude) speech about how he is probably the only person in town that would do that type of work and how he wouldnt garantee it, he proceeded to charge me $ 5 (A SIDE) for a two sided key.
I should have probably inspected the work but I had my 2 year old with me so I left after paying the $ 10 dollars. Once I got home I tried the key, and of course it didnt work. I shouldnt have even bothered, once you compared both keys it was PAINFULLY obvious that the cut was all messed up. Figured as much given it took him about 2 mins to cut the key.
Long story short I ordered another key blade and took it to MX Locksmiths. They charged me $ 1.08 to cut it and oddly enough, it works…

The guys at Green Valley Lock and Safe take care of business. Every time I have needed a locksmith they have been there for me. Their prices are reasonable and they make sure all of their work is done properly. Thank you Jeff and Leona for taking care of my key and lock needs.

My key broke off in the office door. I called this place in Green Valley and they got there in 15 minutes. It is VERY hot and I appreciated them greatley. I did pay more than I would have liked to for a lock smith but hey I got fantastic and FAST service.

I accidentally locked my only garage door opener in the garage after washing my car. I was not given a key to the door by my land lord and since it was Saturday, I feared it would be Monday before I saw my car again.
Using a locksmith can be a stressful experience. Not only are the conditions upon which you’re requesting help usually embarrassing, but there is undeniable sense that you’re going to get ripped off by some sleazy organization.
I called Green Valley Lock & Safe because they were close (and none of the locksmiths in my area had reviews on Unilocal). I was told it would be about a half hour before anyone could show up. Surely enough, 25 minutes later I received a call that the tech was at my garage already working on the lock before I got outside.
It was a very tough door to get open, the lock had been damaged and he could not pick it. Not giving up, the locksmith resorted to wedging a metal hook into the garage and disengaged the lock the opener had on it. It was a tough job (in 90+ degree heat) but the locksmith never remained friendly and positive.
I was charged $ 100, standard fair I would think for the amount of time and effort needed. Expensive mistake to make but at least now I have a locksmith in my phone book that I feel I can trust and use in the future.