Holiday Inn Express & Suites Henderson

CLEAN, NEW, COMFY, PROFESSIONAL — we love the Holiday Inn Express brand.
Our room is spacious with a queen bed and a comfy sleeper sofa for the girls. The amenities are nice — yummy breakfast and fresh-​baked cookies after 7pm.
Beds are comfortable after a long day of fun in the Vegas sun.
Super nice touch from Housekeeping (a department that doesn’t get enough love): the toom was clean when we arrived the 1^st day and stocked with the standard 1 shampoo, 3 towels etc. But on our 2^nd day we returned to see an extra towel, extra shampoo and conditioner, and THREE vanity kits: one for each girl on the room. We did not ask for these things, they were simply thoughtfully provided.
We would recommend that others stay here. Next time in Vegas, we’ll be here too!!!

This is the sixth time I have stayed here since my last review. I keep hoping for an experience like the first one, but I have been disappointed. This is the second time I tried to check in at 3 and had to wait more than 30 minutes… not great after driving 5.5 hours. Also the second time the AC in my room doesn’t work at all, like it isn’t getting power. I don’t want to chance staying here when the weather heats up. Time to try somewhere else. I really wanted this to be my home away from home.

Typical Holiday Inn Express. Everything seemed clean and functional. Prices seemed «high» for being in Vegas. But we were just passing through and not looking for a casino. Next time we’ll go to a casino for more thrills for the same price.

Could have potentially been a 4 star rating but their was a mixup with billing and they couldn’t even notify me before I checked in! –_​_​_​–
I’ve been coming to Nevada frequently since we’re moving there and this time we brought King with us so I needed a pet friendly hotel and something that was a bit more spacious for 3 of us plus him, I booked directly through Holiday Inn and found a 2 Bedroom suite for $ 124.00.
Luckily we were able to check in super early since we left California around 5AM and got into town around 10ish, our room was on the ground floor right around the corner I was worried it wouldn’t be peaceful at all but it was quite the opposite only noise we heard was other dogs barking but we never heard others above us!
I really liked the setup of the room, there was a wet bar area with a microwave, good sized refrigerator and their was a second tv with a pull out sofa bed! I felt like I had my own side of the room!
Breakfast the next morning was a good spread, I didn’t appreciate the attendant hovering over me and following me, everyone else was minding their business just like I was so I don’t understand why she was targeting me. –_​_​–
I also appreciate the delicious fresh cookies and milk every night at 7PM! Overall I’d come back to this hotel and make sure the billing is ok before I check in! –_​_​_​–

We spent three nights here with our two 70lbs GSD’s and found it to be a very dog friendly hotel with nice size suites and an area out back for the hounds to get relief. Nice and clean with free cookies and milk every night and nearby to several good eateries (Famous Dave’s BBQ, Café Rio, Starbucks, etc.) Would definitely stay here again!

Horrible! My room was so dirty! The pillow smelled like body odor, bathtub was so backed up I couldn’t use the shower, someone else’s dirty towel was hanging in the shower, sticky spots around the toilet, black mold in all the seams in the shower, grime in the shower, the main light was burned out. At midnight I got up to use the bathroom and there was a huge cricket on my towels. I went to the front desk and the girl there apologized and went to my room and caught the cricket. Unfortunately, they were sold out so I had to stay in the room. On a good note, they refunded me for the room. It was just a bad experience which is so unusual for Holiday Inn. It was so surprising to have that many issues in one room. I have to say the front desk was very kind and apologetic but the condition of that room was very unacceptable.

This place is great and at a great price point for the location! It is roughly 8 miles away from downtown Vegas! I would recommend this place to anyone.

I spent three nights here to meet up with some business colleagues. I found all of the staff to be pleasant and helpful. The visitors among us stayed in suites. I found mine to be spacious and clean; we could certainly fit our group of five in one suite for our small meeting.
The breakfast was a little more ample than many other HIE’s I’ve patronized. Turkey and beef sausage as well as eggs were available for protein along with the usual pancakes, cereal and other carb options. IHOP, located a few hundred yards in front of the building, can offer even more variety.
The Sunset Station casino is a fifteen minute walk or three-​minute drive from the back of the hotel. Lots of typical strip mall retail and restaurants are available within a five-​minute drive or less.
If you’re loyal to IHG and you (or your employer) prefer the laid-​back character of Henderson to the frenetic pace of Vegas, this Holiday Inn Express is a solid choice.

My family and I usually look for Holiday Inn Express hotels when we travel because they are always clean and efficient with their service. We have never had a problem with one! After a negative experience with the hotel we stayed in on our first night in Nevada, we chose a name we knew for the second night. As always, the front desk person was polite and quick to check us in and get us into our room. We got a room with two beds and everything was clean and put together for our arrival.
My only complaint about our stay is that I had to go downstairs and get more towels because it took them so long to get them when we requested more. When I got down to the lobby I could see why — it was insanely busy! As it should be since it’s a great place. Overall, I would definitely stay at this hotel again when passing through the Las Vegas/​Henderson area. It’s nice to be in a hotel that’s removed from the craziness of the Strip but still be close enough to access it when we want to.

Our group of six stayed one night here in three rooms. Raquel at the front desk had answers for an array of questions about where to go for the best this and that and how to get there. (I’d not recommend the Sunset buffet)
The elevator is slow and a bit noisy. The grounds are clean and attractive. The rooms were clean, spacious and had all the amenities from fridge to microwave, closet, hair dryer, iron and ironing board.
The free breakfast had a good variety but was not hot, just warm. Always room for improvement.
Good location between Hoover Dam and the Las Vegas Strip.
I’ll likely stay there again when visiting Vegas.

My wife and I checked in this afternoon and couldn’t be happier with the room and the amazing staff here. I travel a lot of work and have stayed in many hotels in various states of different brands, and this one should be an example of service! Front desk staff was helpful and courteous, and the room is immaculate. When my wife discovered she forgot something, I headed down to the front desk for a complementary replacement. When I went down to the front desk to inquire, they had remembered we were here because its her birthday and had the staff sign a birthday card and offered a bottle of wine. I told them she would honestly probably prefer a can or two of coke. That’s when she came back with a six pack of coke for her, put it in a bag with the card and the items we needed. A+ service and we will be staying here again!

I love that I got a suite at a great rate. The breakfast was the best with a kitchen area with plenty of space and how it had a wide selection of choices to choose from. The breakfast was the best thing about this place!
The only downside was that it only had one elevator, along with stairs, if I was in a wheelchair or on crutches, and this place was on fire those individuals would be in definite trouble. They did lack handicap parking spaces, but it was better then most locations and hotels I’ve stayed at.

Solid hotel… great staff.
Breakfast 6:30 — 9:30 am daily
Manager’s reception 5:00 — 7:00 pm on Tu, Wed, & Thur (free beer, wine, snacks for 21+)
Cookies 7:00 — 9:00 pm daily
Pool/​spa open until 11:00 pm daily
Fitness & business centers next to the lobby
Coin laundry available on the 3^rd floor
Complimentary USA Today at front desk
Complimentary hot breakfast
Complimentary WiFi (password in your key packet)
Rooms are dated, but comfortable.
Lots of dining and shopping options in the immediate area.

Two words: KIDS SUITE!
The kids have an area all to themselves. It is cute and clean. Staff was kind and helpful. Aaron did a wonderful job before we even arrived by checking us in (as we were worried that we’d arrive too late — and lose the room)! Inexpensive stay but it feels comfortable. Great hotel!

Nice place, pet friendly. I Asked and there are no dedicated pet rooms. Good for pet owners and a possible concern for non-​pet owners. The room we had was nice, clean and this site looks fairly new so I didn’t see a reason to be worried. But I have to wonder how well the rooms with pets in them get cleaned. I wonder how seriiously allegic people like I know would do in a room that had previously been used by a pet they would be allergic too. Again this room and the hotel itself seemed very clean. The location is behind the Sunset casino and is near alot of shopping malls and restaurants. There is a 24 hr casino/​diner across the street. I didn’t try it so who know?
The breakfast is very well attended and average for Holiday Inn Expresses. The staff was good, friendly and helpful. 4 stars only because of my concern with the pets, love them but not other’s pets in my room.

Every year, since 2011, we’ve come to Vegas for SEMA and every year, we stay at this HIE. Our first year, we were very impressed with the quality of our suites, the cleanliness of the hotel overall, the dinner served on T/​W/​Th, and freshly baked cookies every evening from 7 – 9. The week of SEMA is a crazy one for us so having a quiet, comfy place to sleep is of utmost importance and this HIE exceeded our expectations. I’ve seriously never been to a hotel this quiet! It’s very conveniently located and only a 10 – 15 minute trip to the Las Vegas Convention Center and any of the other places we like to go while staying in Vegas. Staff is friendly and the coffee and cinnamon rolls are delicious.
Drawbacks: They only play Fox News in the food area. Not sure if this is the franchisee’s preference or the employee’s choice but it’d be nice to have some other news programs playing while I’m trying to enjoy my coffee. Also, I’m not sure if there’s been a change in management or ownership but our room wasn’t quite as clean as in years past, the carpeting is pretty stained, the elevator is getting louder every year and housekeeping services seemed a bit sloppy this time.
None of these things will keep us from staying here next year. We have a loyalty to HIE and hope this hotel continues to exceed our expectations. :)

Great staff, very friendly and easy going. Breakfast is great. The only downfall was that the elevator was creeky and slow, it scared me a bit to be honest… but oh well. Room was clean. Lobby had cute Halloween décor! Excellent place to stay.

What made this Holiday Inn outstanding is the people that work there… They are fantastic, they smile, they are helpful, they are concerned, they actually talk to you rather than ignore you… The best crew I have experienced at Holiday Inn.
The hotel itself was really good. Clean rooms, big rooms, comfortable bed. The elevator was a bit iffy… But all-​in-​all this was a great place…

We had a wonderful experience at this Holiday Inn Express. When making reservations, Monica was able to get us into a disabled guest suite for my mom and stepfather and then she upgraded me from a standard room to an adjacent suite so that I could be near by.
The suites feel very large and new. Two large screen flat panel televisions are available. The bed was very comfortable and the room was very quiet. I was not disturbed at all while sleeping.
The staff was very guest service focused. Everyone was friendly and welcoming. The complimentary breakfast bar was well stocked with plenty of options.
If you need a room in Vegas without the craziness of the Strip, I would recommend staying here.

BIG DOG FRIENDLY!
We discovered that most Vegas hotels have a weight limit of 25lbs when trying to book a hotel recently. We called this one and were told that the manager allows larger dogs (because he has 2 of his own). The pet fee was to be $ 25 for our stay (not $ 25 per night like a lot of hotels in Vegas).
I have had good experiences with HIExpress hotels (see my other reviews) and this visit was also positive. We needed somewhere clean that accepted us (2 adults, 2 kids) and our family dog. We didn’t need to be close to the Strip since we had our own car and weren’t really there to gamble anyway.
The breakfast was OK, but if you’re hankerin’ for something more substantial, there’s an IHOP within 500 feet. Still wish they didn’t use styrofoam plates.
Even though we’d already checked out, they let us hang in the lobby with our dog while we waited for our next baseball game to start, much appreciated on a hot day.
There’s a grill on the patio and a medium sized fridge and microwave in each room. Free wifi. Friendly staff.
If you show up as a guest on your birthday, they offer special parking and a goodie basket of chips, fruit and water. It was a nice surprise.