Drive thru takes a long time. Not sure if it was just a busy day but for drive thru they take too long. Tattoo covered girl keeps calling everyone honey like she knows everyone.
Jade A.
Évaluation du lieu : 2 Reno, NV
This is not about the food but about my service as a customer. I get off work pretty late and sometimes want to eat something quick so I can go home and crash. Today I got off about 3am, pretty hungry and happy no one was in the drive lane. So I pull up and order my tacos and get to the window and pay. Nicholas was the guy who took my order and money. He asked me if I wanted any taco sauce and I told him I’d like 2 ranch and 2 red hot. He looked at me and said ‘really??? 4 sauces for two tacos ?’ And continued staring at me as if I requested too many. He continued to awkwardly stare at me, I thought he was joking but quickly realized he wasn’t. And I replied ‘yes’ he then responded by saying ‘be careful with that bcs jack in the box limits how many sauces ppl can receive’ I replied, ‘oh I’ve never heard of that’ he said ‘yeah my manager gets really crazy with that because some people want 15 ranches with their order and take it home.’ I said, ‘oh, well I really use 1 red hot and 1 ranch for each taco sooo…’ He then said ‘I’ll give to you but be careful.’ First off, though it may have been extremely early in the morning I was very kind to this guy and not once did I try to argue with him. I know this is fast food and if he insisted on charging me I would have paid for the sauces. It being really late Im not really looking for chit chat I just wanted the food I paid for and to leave. I don’t appreciate my integrity as a customer getting questioned for 4 sauces especially since I am a PAYING customer and I do like my tacos to be pretty saucey. Now this is not that big of a deal but I myself work in food and beverage and if the customer is paying give them what they want. I get that if something is free to not abuse it but over 4 sauces? It just seemed stupid to question that.
R P.
Évaluation du lieu : 1 Henderson, NV
Always messing up my order. It’s really irritating ! They need to pay attention. It’s not the company’s fault, grrrrrr employees!
Motley C.
Évaluation du lieu : 2 Henderson, NV
Drive thru is always slow. They can’t make a burger without it looking like it got tossed on to the bun. Some of the crew is nice and others show they don’t care it’s just a job. Hard to leave pleased.
Nel C.
Évaluation du lieu : 5 Henderson, NV
These 5 stars are for dude who took my order. He didn’t hear me say plain, but with no hesitation & a smile on his face, he changed it quick. He looked like he was the only one that actually cared about us. I over heard him saying that no one was helping him but still he gave amazing customer service. He was a young, Hispanic gentleman & I just wish I knew his name! Keep him!
Ashley A.
Évaluation du lieu : 4 Henderson, NV
It’s Jack in the box. If you’re expecting a high class eatery… you most likely need to be examined. I LOVE that their breakfast is served all day. Today, we ordered some mini pancakes(8) and a breakfast jack. Both are $ 1. My daughter and I loved the mini pancakes… I mean, she’s two, but even I was impressed with how fluffy and tasty they were. We didn’t even use the syrup that they gave us. The breakfast jack had an egg, some ham and cheese. The bun was soft, and actually had texture without feeling like I was chewing on a sponge. The guy at the drive thru window seemed a little flustered, and he wasn’t the kindest… but, hey. We all have shitty days.
Amber H.
Évaluation du lieu : 1 Las Vegas, NV
Worst jack in the box I have ever been too. 1st there are a couple of transients that like to hang out at this location. The good all tasted nasty like they hadn’t changed the oil in years. Also our order took about 15 minutes to get when inside and we only ordered about $ 12 bucks worth of food. I won’t be going back to this location. Yuck
LaTonia W.
Évaluation du lieu : 5 Denver, CO
The new Bacon Insider is DELICIOUS!!! I’m so shocked that this quality of sandwich is a quick drive up the road to my local JnB’s!!! Who knew! I do and now I am able to enter Burger heaven any time I please. Too bad everything else in life can’t be this simple. Oh yeah, the store was clean, I received my food in record time and the strawberry Fanta was very fizzy. What more can you expect from a JnB? Exactly…
Brigitte B.
Évaluation du lieu : 1 Casselberry, FL
I have always wanted to try this place we don’t have any in Florida. My thoughts is jack can stay I the box. It only got a star cause you have to do something. The food was awful, nasty just no!
Josh L.
Évaluation du lieu : 1 Henderson, NV
Do not eat fast food unless you really cannot afford anything else.
Teri W.
Évaluation du lieu : 2 Henderson, NV
I’ve had both good and bad experiences at this location. It may be far fetched to expect at least DECENT customer service. I know it is a fast food restaurant and the cashiers are likely making minimum wage, but come on! At least be happy you have a job(for now) and stop treating people like crap. The only thing that keeps me coming back is that it is a 24 hour drive thru and really hits the spot if you’ve been drinking. Although, if you hit it at the same time as the rest of the drunks, the line can be really long, and it seems like the food takes forever sometimes(although I will not complain, at least it is fresh).
Rockne H.
Évaluation du lieu : 1 San Francisco, CA
I ALWAYS come to Jack In The Box after a long night of partying. Their greasy food is the perfect remedy to soak up the alcohol in your system and super convenient that their drive thru is open 24 hours a day. What really ticked me off about this place last night was the fact that I arrived there to find out that their cash register was updating and would take up to 10 minutes. They told me to pull around the other side and they would let me know when it’s done. During this time, a bunch of car came by and was waiting as well. No one came out to signal that they were up and running again. I started out as the first car in line and ended up being the very last car in the drive thru that night. It took almost 20 minutes to finally get my meal. Boy was I ticked off! Honestly, it probably won’t stop me from continuing to get my fast food fix, but I just wanted to take the opportunity to rant about the overall experience.
Jet R.
Évaluation du lieu : 4 Las Vegas, NV
It’s you typical Jack in the Box. The food doesn’t blow you away, but its decent, affordable and convenient. I usually hit up the drive thru on my way to work down the street, so I’m there between. 730am — 8am when I pull through. I’ve had a decently good experience in regards to customer service each time. They’ve been friendly, polite and efficient each time, otherwise I wouldn’t keep stopping in.
Thiago D.
Évaluation du lieu : 4 Henderson, NV
It is what it is… fast food… however this one is very clean and the woman behind the counter was extremely nice. The food was hot even by the time I got it home and it didn’t look like Ronald McDonald puked it out! Tasted great… again… as far as fast food goes.
Tyleena G.
Évaluation du lieu : 2 North Las Vegas, NV
I was at this location with my fiancé and daughter earlier this month. We stood at the counter for about 10 minutes before a woman, who looks to have bee nthe manager or person in charge at the time came to the register. She was very professional and pretty nice. She was also very obviously in a little tiff with a fellow employee. I chalked it up to the manager trying to get the other employee in line. All we ordered was a chocolate shake, a jumbo jack and large soda. Just to get that, took longer than expected. I didn’t mind the wait, because I understand its«fast food» not«instant food». Once we got our order I realized we weren’t given a spoon/spork for my shake. I know not many people like/want a spoon/spork for their shake, but I like to have one, especially when they’re thick. I went to the consession area first, because I didn’t want to look like an… by asking for one and having them be right there. There were no spoon/sporks, no lids and very few straws and straw wrappers and soda spilled everywhere. I went to the counter and waited… and waited… and waited(a total of 13 minutes from when I started timing it). I finally asked the woman who looked like the manager/person in charge for a sppon. She turned away to go get one and the woman she had been in a little tiff with earlier said«she don’t need no spoon»… Well… 1. its doesn’t matter what I need, its what I wanted and 2. If I didn’t need/want one, why would I ask for it? I kept my mouth shut, but let her know with my actions that I heard her. She went on to complain about how I was just being an annoying B… Yeah, I appreciated that. NOT.
Chris V.
Évaluation du lieu : 2 Henderson, NV
Crappy cashier stood and stared at me instead of greeting me. Place was full of redneck-types and whatnot too. I only went here because we needed to stop by the post office before getting some food in the morning, and now I’ve learned my lesson.