KFC

Went in there a couple of weeks back. The cashier actually was in a conversation with the customer in front of me talking about medical marijuana. Highly inappropriate. Usually a good l place to go but will have to review my next choice of restaurant when this is a consideration.

Normally I love KFC. I choose it over any other chicken drive thru. However the last time I went all of
My chicken was dry and overcooked. Won’t stop me from going back and trying again.

I had eaten KFC in the past and been reasonably impressed with the tastiness of the grilled chicken. We had a dinner party at our house scheduled for tonight at 5 p.m. We thought that we would use the grilled chicken as part of the main course. A week ago, we came in to speak to the manager, Jose. We explained to him that we would need 30 pieces of chicken, half grilled breasts and half grilled theighs. We scheduled a pick up at 4:45 p.m. «No problem» he said. An hour before, I called to make sure that the order would be ready. «No problem» they said. I got to the store at 4:30 just to be safe. Jose reassured me «No problem», my order would be out at 4:45 and piping hot. At about 5 o’clock a young man came out from the back and asked me if drumsticks would be ok instead of some of the thighs. No, not really! I finally was able to leave the store with my order at about 10 after 5, late for my own party.
The take-​home lesson: even if you really like KFC, don’t count on them for catering.

Heard about their Chicken Pot, Chicken Pot Pie! Actually, not too bad for KFC. Had a craving for something like this. Pretty tasty, but, only as a snack. Pretty small portion. Had to have a chicken little with potato wedges just satisfy my appetite.
Restaurant appears to be clean and neat. Service was just meahhh. Plenty of parking in surrounding lot. Nice life size Colonel sitting by the door watching everyone coming in. Got my fix for now, probably won’t be back for a year or so.

I went to this store and ordered over $ 31 in chicken and sides to take home. When we got home, we discovered that the extra biscuits that I paid extra for, were not included in the bag. We ate the rest of the meal, and near the end of the meal, my daughter bit into her chicken strip, felt something hard, and pulled a small stud earring out of her mouth. I went back to the restaurant a few minutes later and explained the situation to the person at the counter. She said that I needed to talk to her «_​_​_​_​coach» I could not understand what she was saying, and asked her to repeat herself a couple of times. I still could not figure out what kind of «coach» she was talking about. I asked to speak to her manager and was told her «coach» was the manager and that I would need to call her after 8pm because she was busy. I reminded the person behind the counter that I too was busy and did not like having to come down to the store again because an earring from someone’s body was found in my food.
I contacted the «coach» after 8PM and was told that she would open a claim into the incident. I asked for a refund for our food and the woman told me that she would not give me my money back. She said that I would have to return all the food back to the store. I told her the rest of the meal was eaten by my family and asked which end she wanted it out of! She said that she would give me a store credit for the biscuits that were missing from my order. So, the only restitution for finding a foreign object in the food is a store credit to go back and eat their food again.
I contacted the Health District. I have also been in contact with the insurance company regarding the investigation. This incident is ongoing.
When we told a friend about this incident, they knew exactly which KFC we had this horrible experience in, even before we told them where it was. They had a bad experience there too.

Horrible franchise owner. Pathetic. I like KFC and I will eat it about 4 times a year. This particular KFC is closest to me so I have been quite a few times over the past 2 years. Without exception, this KFC franchise (I assume its a franchise store and not company owned) is consistently inept, unprofessional, and unorganized. Always a wait for something, which typically means the owner cares more about minimizing food use and cares nothing about their customers. Moreover, any half-​intelligent employee is never there a month later. Just returned from there and apparently the shift lead woman cant count — got 8 «chicken bites» when I ordered and paid for 10, and 3 of those 8 were visibly overcooked. I returned on principal to let them know, and this shift-​lead lady got mad at me… as if I would drive 5 miles home, eat 2 «bites», and come back 20 min later WITH the 8 in the box looking to scam KFC out of 2 «bites». This KFC belongs in North Vegas, not Henderson. AVOID THIS GHETTO-​KFC.