Kohl’s

Exactly the same… arrive at opening at 0800 on a Saturday and still clothes on the floor.

This Khols always has something new and trendy to look at! Great location! Shout out to Tara for being such a great person overall! She will make your day! Great customer service!

I come to this location somewhat often and their service is always friendly and textbook. However, this last visit will stay in my mind.
So after dropping a shitload of money on getting my car fixed, I remembered I had some Kohl’s coupons that my mom had given me since she’s so loving. I immediately sought to shop away the stress and I had some great finds. I then came across the Men’s Basics section and saw some nice-​looking Jockey midway briefs on the mannequin displays. I was keen to have them, especially since they were pretty. I’ll post a pic. Simple yet eye-​catching colors and design are what appeal to me, and this had me lusting after them. I know this is escalating quickly and that’s a lot to say about briefs, but I really wanted them.
Anyway, after searching the entire Jockey section, I couldn’t find those specific colors in that specific midway design and I was getting frustrated. I soon asked for assistance since I was having no luck and David came to my aid. He, as any associate would do in any retail outlet, looked in the same places I had looked just moments before and found nothing. He asked his coworker who dressed the display if the three briefs I was drooling over came from the same pack– they did. So that was good news. I told him I was looking for a size medium and he checked the briefs on the mannequins– they were all medium. So the worst-​case scenario was that I could just take them from the mannequins, which was a little desperate… which I was. Of course, he went to the back to see if they were in stock, which they weren’t since they were apparently on clearance, and he was more than happy to check online but they weren’t even showing up on the website. So from there, without hesitating, he got the briefs off of the mannequin butts for me and rolled them up for me. On top of that, he gave me an extra 15% off since they were worn by the mannequins first. So I now have great undies waiting to be washed but also a great service experience because David went above and beyond and exceeded my expectations.
Thanks David

Always have great sales! One of my favorite places to shop at (: also very friendly staff

I tried to give this place another chance, even though I cut my credit card years ago. Bought 180. worth of merchandise and first thing I look at receipt after I get to my car and socks advertised as BOGO ½ did not ring that way, standing in Xmas return line. (Get receipt corrected) Ugh. Ok whatever, but now I get home and realize this shirt I bought on sale for 35.00 looks terrible on, so I drag myself back to exchange for something else. I had 88.00 worth of items I was going to exchange and pay difference however I was educated that I can only return the shirt and lose the 10. Worth of kohls cash I earned on that 180.00 purchase or do a even exchange for something tagged original price of 50. Unreal that kohls can’t simply let me pay the difference of returning the 35. Shirt to exchange & pay difference of buying 88. More worth of merchandise. Lame policy Kohls, I will be back when I have more time to waste to find something to match your stupid exchange criteria. Then never again, fool me once shame on you, fool me twice shame on me!

We came in to return an item we had received for Christmas. It’s Christmas Eve, so we knew it would be busy and it most DEFINITELY was. But you couldn’t tell by the experience we had. There were plenty of attendants in the customer service section, all upbeat and polite. We waited less then 60 seconds to get through the line and the return was simple and painless. We shopped for a bit and found a few items to pick up. When we got to the front there was easily 10 people in line. This wait was maybe 90 seconds. This isn’t to say the people at the registers were hurrying. They were just well trained and incredibly polite. This is how every department store SHOULD be. Every place we went to later today wasn’t nearly as clean, professional, or upbeat. Thank you all, Happy Holidays!

Great store! The associates are always friendly, savings are wonderful, and it’s a clean store. The signs are also always current so I know the best deals!

If you love shopping and finding great deals Kohls fits the bill. I am not a shopper per say, but when I need clothes or housewares I love Kohls. They are always having sales and lots of clearance items for dirt cheap prices.
You can usually find coupons for 15 or 20% off as well. The store is well laid out and they have just about everything I ever need in clothing. The shoe department can be a mess and many times is out of my size. Other than that this is my main store for clothing.
The checkout lines usually go quickly and the service desk is always willing to help. I find most of the staff very friendly and helpful.

The W mart of department stores. First time shopping here, I have my favorites, but last minute gift for a perfume and their hours on a Sunday fit my schedule. It is clean and well lit, but seems a bit understaffed. Once I found the the perfume area, it was left to me to hunt it down, there were signs for different promotions gift with purchase etc. But alas the signage was ambiguous, and because the store is not particularly open, and could not see any associates in line of sight. Found what I needed, then the hunt for check out was on. Check out slow inefficient, people in front of me were asking about gift with purchase,(so it was not just me). I would not expect the check out guy to know but some how they did, so naïve to think he would know that. My other issue is their business plan seems to be based on coupons and something called Kohl’s cash, (given out at purchase) to be used on your next visit. If you want me as a customer give an a low price today and everyday, no loyalty card, no funny money. I did get 10 dollars in Kohl’s cash, I will only say that the cashier said it was good to use on the 10^th but nope he was wrong, the next cashier pointed this out, when I tried to use it. So if shopping is is sport and you love wasting time shop at Kohl’s.

I love how this one is so close to where I live, so I stop in often. I can count on a quick, rather low cost suit for work or just a new blouse to make me feel zippier. This store is always clean, the parking lot always has lots of room — my fav Kohl’s in Vegas.

Having the Yes2You Rewards is almost more of a hassle than it’s worth. The cashier will NEVER ask for it. It’s frustrating. Then, I go online and place an order and it never asks for this reward. Honestly, I think Kohl’s released a rewards program without educating its employees about it. I called to have the number added to my account and they refused to because it «isn’t processed for 24 hours». When I told them I could cancel the order, they didn’t care. The worst was a «supervisor» names Coral, ID #9279. She was terrible, barely spoke English, and was co descending. John, ID #7605 wasn’t much better. Then, I spoke with Napoleon, ID #4699, who put me on hold to check how he could help me but it seemed like he just had me on hold because he didn’t want to hear about the terrible customer service I had encountered already. I miss Mervyn’s!!!

Two things I immediately took note of were: 1. This place is HUGE. 2. They’re open until 11pm on Fridays and Saturdays.
When we went it was during a pretty large sale — most things seemed to be reduced for 30−50% off their tag prices. I don’t know if this is normal or not since I definitely do not frequent Kohl’s.
The areas of the store were organized and defined in some parts, but in others I felt like it was a total crapshoot. The women’s section was especially mished-​mashed.
They also seem understaffed or poorly organized — there wasn’t a lot of people in the store when we were (10pm) but it seemed like there was a consistent line that they kept having to shuffle to different departments to get checked out. Maybe it’s because they’re painstakingly slow at the checkout… My lady was and I watched two others who weren’t much better.
Don’t have much of a desire to return unless I want to look at dress clothes or something. Even then, I’d much rather go to Target or suck it up and go to the mall.
At least I got a pair of hot pink velour pants for $ 6.00, cotton stretch skirt for $ 9.00 and FILA exercise/​yoga capris for $ 16.00. That was cool.

Sale. Clearance. Did I get every woman’s attention? ha ha.
I like Kohl’s because sometimes you can find a $ 50 shirt for $ 5. Of course you have to have patience to go through the clearance and sale racks. There are usually many in each department. I actually like the challenge of finding good deals. It’s just sometimes it seems too cluttered and bunched to go through all of the sale items. The shoe department always seems like a disaster area. But they have a great home goods department. Again, there is something always on sale so it makes this girl really happy.
The checkouts are ok. Sometimes the lines are a bit long but they seem to move along nicely. The best part of when they circle how much you saved. That’s the number I tell my husband first before I tell him how much I spent! Happy shopping!

Meh. For this place having such bad reviews… it sure was hella busy.
The parking lot was a nightmare today, be prepared to park far.
Before I went today, I went on their website, and they had a coupon for two amounts. Spend under $ 100, get 15% off. Spend $ 100 or more, save 25%…not bad.
When I walked in, the line for the register was curved around into the isles. I saw multiple people with carts, but I couldn’t locate them. I found an associate, who had no problem showing me where they are located… where I found one that thankfully had a «stroller» part on the front… a broken strap, but thankfully, my daughter didn’t try to escape.
The store was very messy, and picked through, but I think that this is because of the amount of people that were here. I see people saying how «overpriced» things are… Last time I checked, designers like VERA WANG, Jennifer Lopez, Rock & Republic, and Lauren Conrad have always been expensive… However, they had lots of sales today. Many 30−40% off on these brands, making them decent… These brands also had plenty of sizes, ranging from 0−16…and I didn’t have to do any digging for them.
The store has plenty of clearance racks that are excessively messy, that I didn’t have the patience to go through. They have various trinkets, ornaments, kitchen things, etc.
I didn’t try anything on or buy today… I wasn’t feeling the vibe. because of how busy and chaotic it was… I don’t thrive in those types of environments. I do see the potential in this store though.
C:

Socks… that’s about all I can rely on this store for. And I usually don’t buy them until I get that 30% off coupon in the mail. I don’t mean the 15% or 20% one. I mean 30% LOL. Kohl’s ticket prices are so outrageous that even with a sale and your coupon you’re MAYBE paying what the item is actually worth.
I will say the best thing about this place (because it’s obviously not the prices or the merchandise) is the customer service. Long ago we bought a single cup coffee maker from Kohl’s and we just don’t have luck with them. We’ve had a number of them that broke within the first couple of months and when we’ve brought them back the service has been excellent. No hassle; very friendly; easy exchanges/​returns for other items.
The kohl’s cash is the biggest racket out there. So I spend 50 bucks and you give me $ 10 to use on a future shopping trip? It’s like a bad relationship. Just let me go Kohl’s! Don’t fall victim to the Kohl’s cash!

I don’t know what it is but I have never been a big fan of Kohl’s. This store is nice and clean, like many of the others but as far as having things I like, not so much. They also never seem to have great prices. I always feel I’m overpaying, unless I’m getting it off the discount rack. The store is basic. There never seems to be a lot of staff wandering around or at the checkout stations, so lines do get backed up. I’ll stick to Ross and Marshalls for my discount shopping.

We went here for the second time, this past black friday shopping day. We were able to get a bunch of things for a steal– most were christmas gifts, oh, and kohl’s cash was $ 15.00 instead of the regular $ 10.00 promotion for every $ 50.00 you spend. It was busy, but not as crowded as the nellis location for Black Friday. (My MIL went to the nellis one thanksgiving night and people were fighting over carts!)
Generally, the same set-​up as the rest of the stores with the exception of the one inside the Galleria Mall– a two story one. Good sales– especially when you check the clearance racks (the signs said 70% off), use the coupons, use your kohl’s credit card, & get your kohl’s cash, too– there is a specific time frame BTW. I love sales and I always try to use coupons, in general. Small aisles– not really ideal when one is pushing a stroller and funny shaped carts to boot. The helpful thing was the price scanner– some promotions were not clear, so we wanted to double-​check. Checkout was speedy, and the cashier was nice. This is a clean location, the sales racks were in order, and no trash was scattered about, either. Pretty civil customer base.
Besides checking out kids clothing, toys, lingerie, and women’s, don’t forget to check the gift card section in the front, too. The Christmas section is always interesting to browse– lots of nice ornaments here. The Fine jewelry (gemstone/​silver) prices were pretty good, too.
Will definitely consider going here again for Black Friday since this shopping trip was a success.

Service? Yeah… good luck with that. When you get help it’s great, but finding good help at this location is like playing Marco Polo without any water and without anyone responding back.
I go here because of the deals. Sales and Kohl’s cash make their usually ridiculous prices a lot more reasonable. Sometimes the inventory here is a mess, perhaps those same people you can’t find to help you can’t be bothered to stock the place either. And then there’s the checkouts which when I go in always seems to have a line. A line that moves S-​L-​O-​W! A line with some nice little old lady wanting to write a check. Or pay with nickels. Or they forgot their Kohl’s cash and have to dig through a purse the size of Rhode Island to find it… all while you wait and cool your heels.
Oh and one last thing. Getting in and out of the parking lot to get back to the 215 is kind of a pain in the rear. It’s definitely bad traffic design on display. In short I go here only when I kinda have to and while the jewelry sale pricing is insane and it makes her happy, I always leave grumbling about the experience.
2 Stars, and I’m being generous.

Kohl’s seems to be a major player in the discount retailer wars. There are always either coupons for a percentage off in the paper or dollar discount cards being mailed out. Add Kohl’s Cash promotions to that and you can score big savings!
I always check the clearance sections to find the best deals. There are usually lines around the holidays, as is to be expected!

$ 130 in savings! I HATE shopping but who doesn’t like that kind of savings?!
#0667 is my «go to» when I do have to purchase clothes for either me (not often) or the boy (all the time).