Lane Bryant

I was disappointed by the customer service or the LACK of customer service I experienced at this Lane Bryant location on Stephanie.
My sister & I walked in the store & was never greeted or acknowledged that we were in the store. We were in the store for 20 minutes while 1 LB employee was on the phone while the other was setting up a display.
I believe we were the only customers in the entire store that whole time & no one even asked if we needed assistance.
And when we were ready to check out, the employee on the phone still didn’t greet us but called over the other employee to check us out.
I’m used to the great customer service from other LB Stores & was very disappointed in my most recent experience to the point where I’ll never shop at that location again. Torrid is 3 – 4 minutes up the street from this LB store while the Avenue is 10 minutes away. I guess they have a new customer in the 89 014 area

I just love this location. The last time I was there the woman had no problem helping me helping me pick out bras and the easiest way for me to not have to try on 1000 different bras. I found the style and size I likes the most and she showed me what patterns they had in stock and also what they had online and have them shipped right to my home for me for no extra charge.

Big Girls need love (clothes) too!
I am not ashamed to be plus size, I just wish there were more options for us! There is nothing wrong with this store, I just never seem to be in the area. I miss the mall location.
Everyone is very nice, and they seem to have everything you need (bras, sleepwear, jeans, dresses, shoes, jewelry, etc). The store is well stocked and organized.
I recently purchased some items online that were shipped to the store. I paid extra for 2 day shipping, but it look close to 6 days for them to arrive. I paid extra on purpose, because I needed them quickly, and it’s disappointing that they didn’t arrive as promised. I went in to the store after 3 days, thinking I could pick them up, but they weren’t there. The associate told me that she suggests never paying extra for quicker shipping, because it’s a rip off and the items never come on time. This would have been good to know in advance.
Overall, it’s a good location. It always seems to be busy when I am in there, which is good and bad. Good, because I hate crowds. Bad because I don’t want them to close and give us even fewer plus size options. Although they offer good deals sometimes, I find their clothes to be pretty over priced.

I really enjoy this Lane Bryant because it’s not in the mall and the staff is always super friendly.
When I needed a new bra the sales girl measured me and helped me finally find the right one. She helped me in and out of every bra. Finally, when I found one she even told we how to get it altered. Soooo nice!
They have a great selection of clothes for us plus size girls. I was even able to find a bathing suit from this Lane Bryant this year.
Make sure you sign up for their email list. They are always sending me coupons and sales that you might not know about otherwise.
Let’s face it finding clothes sucks when your a plus size woman, but at least Lane Bryant makes it a little easier.