McDonald’s

What can I say… It’s McDonald’s so it’s not gourmet or fancy just simply fast food. I went through the drive thru and they had no intercom/​speaker u had to order at the window with no menu in front of you lol. My fries were old and my fish filet had very little tarter sauce on it.

This location is outdated and slow. Quality of food is sad. Today’s visit is probably my last to this location. You can only burn me so many times before I give up. I have gotten nasty salads, a joke of a chicken sandwich and very slow service for the last time. I’m done. I noticed another review said how busy they always are. It’s because they are so slow. That location could do so much more. They apparently have already alienated most of the locals.

If I could give no stars I would! ! ! ! This McDonald’s has the worst food ever…
I have went on 2 different occasions & both times the food was disgusting, fries under cooked & burger was rubbery. When I called to complain the manager basically called me a liar. The food didn’t even taste like regular mcdonalds food. I won’t go to that location ever again.

I have NEVER EVER been this upset about the NON service I have ever received from McDonald’s… I am visiting from out of town and my son and I decided to go through this particular McDonald’s for a sundae on the way back to the hotel.
We waited in the drive thru line for well over 15 mins. WHAT a complete Cluster F — .
The NON service is the EXACT reason why we absolutely CANNOT think to give fast food workers $ 15 an hour! What a joke!
I wish I would have taken a picture to post the image of the so called manager that came to the window to assist me! HA… Your so called management skills are lacking… She slammed the drive thru window on me when I questioned her on what was going on in the drive thru line, where you have a van spending over 5 mins. ordering and the employees fist bumping the customer and using profanity, while there are over 10 cars backed up just wanting to actually give McDonald’s our money!
Well McDonald’s you have ruined it for me! I am done and I will be calling corporate to discuss the MUCH LARGER issue you have with this particular store! FRIGHTENING that this is how customers are treated!
Hard to even give it 1 star… it doesn’t deserve that… keep driving and find a Carl’s Jr or IN and OUT… I am sure they will value you as a customer more than these RUDE people!

One of the employees was extremely rude! She opened the glass and with an extremely bad attitude said HI! After that, it was nothing but constant attitude. 100% customer satisfaction? Definitely not.

There was no one line around 3:30am and bought hotcakes, sausage mcmuffin with egg, hashbrown, mcnuggets and a mcdouble. Everything was stale, my mcmuffin wasn’t even warm, the cheese was hard and cold, the hotcakes were overcooked and rubbery, mcnuggets hard and rubbery. Only thing edible was the hasbrown and fries. Also the lady taking the orders and making the food went out of her way to say that they were «making it fresh» yeah right! What a waste of time and money.

If I could post zero stars I would. Sat in the drive-​thru for 10 minutes waiting for someone to take my order and acknowledge someone was waiting. I honked my horn only for the female walking by to ignore. Finally the gentleman from the cash register came over to the window and asked what’s wrong… I explained no one was taking orders at the previous two windows and I watched the young girl walk past the window at least 4 times. His reply was «she saw you but she said she’s not working the window today!» Are you serious? It’s called customer service and team work! Evidently no one was working the window. They had a line of 3 cars behind me waiting at the previous window. I didn’t even want to eat there after this episode so I politely called McDonald’s hotline and drove to Carl’s Jr! The worse service I’ve ever experienced at a McDonald’s. Probably a sign that I need to stop eating there!

It was the longest wait on drive through… It was more than 20 min. I don’t know what was happened, but they could find some kind of solution, we just got to stuck…

in line at drive thru for 11 mins. so far…4 cars in frnt of me. service a joke…12 min. til order recd.

Wow. I cant believe that I haven’t written a review for this place.
It’s almost always busy. Morning, afternoon, night, there’s cars in the drive thru.
The staff is always kind. Most fast food places looks like everyone who works there hates their lives.
Sometimes the guys on the late shift dance around for you… Real positive energy! My order has never been wrong, or incomplete here, either.
If the food isn’t «classy» or «healthy» enough for you, don’t eat here. I like shopping organic, and what not, but anything in little doses will not hurt you.

Came here for breakfast since we missed our breakfast meal period at our conference. I ordered a Sausage Egg McMuffin meal. It tasted delicious and not dry. They got our order correct the first time. Not a lot of seating though but we were lucky to get one.

I pretty much only come here to treat my son. So I took my son here because he loves to play in the kids playground area which is pretty neat for youngsters. The food just isn’t what I used to think when I was younger. The fries are generally pretty good, unless you get served some cold fries which is disgusting. I had the double quarter w/​cheese + bacon. It was pretty good, but the burgers are not served HOT like many other fast food places. I would like to see the cheese melted to my bun from the heat. Service was pretty much exactly what I would expect, nothing too great, but nothing to complain about either.

If you patron this place you are guaranteed to have your order made incorrectly. Customer service is not an option here folks. One of there off duty employees was in the drive through behind me driving recklessly almost hitting my vehicle every time we had to inch forward. I have spoken to the store manager on multiple occasions, he has tried his best to make things right. However this store needs new staff across the board, the managers on duty are jokes and are not aware of food health and safety guidelines. I personally have called them on violations and have witnessed operational changes. Every time I patron this place I am either missing food or food made incorrectly, when I bring it to the managers attention I am faced with the most rude reaction «I guess we are just human.» The only reason I come back is because it is really close to my house. I hope this complaint is viewed by someone that matters because it is straight to corporate next time.
BY THE WAY THEY HAVE THIS TACKY SIGN THAT SAYS PAYING CUSTOMERS ONLY HAVE 30 MINUTES TO EAT AFTER THAT YOU ARE CONSIDERED LOITERING AND WILL BE ASKED TO LEAVE, MANAGER MUST ENFORCE THIS POLICY (HOW ABOUT ENFORCING CUSTOMER SERVICE)
OBVIOUSLY THOSE POSITIVE REVIEWS ARE BY EMPLOYEES OF THIS LOCATION!!!

As far as mcdonalds go, this one is one of the better ones. I come here a lot — 27 check ins so far! Ive never had bad service here that i can recall. The management must be doing something right! Kudos to you guys! Plus the kids LOVE the indoor play area here. Its big, accessible, and closed off so my kids arent as tempted to run off. And it has its own bathroom, WITH a changing table — hard to find in vegas. They also occasionally have special events, like ronald mcdonald visiting. 5 stars.

I walked in for a coffee today. I was looking a little more scrubby than normal and figured that the normal patrons and staff of McDonalds might be a little more understanding than a coffee house. I ordered a single iced coffee, paid, and waited at a table opposite the registers. At the time I was the only one there, but shortly after about 10 people got in line. I waited. And waited. And waited. No coffee? I thought that maybe they’d just needed to get their drive customers out of the way before moving on to my ticket. But people after me started receiving their food. 15 minuted after ordering a SINGLE COFFEE I waited through line and handed my receipt to the cashier. She said they must have skipped me and went to give the ladies my ticket by hand. Another 5 minutes later I had my coffee and was on my way. Sorry, McDonalds, I am not interested in waiting 20 minutes for a coffee.

We love to come here daily for a large Diet-​Coke and a fruit parfait. The drive thru can be a bit slow at times, but they always cook their hash browns to the perfect crisp.