Moonlight Car Wash

The first time I went to this car wash, I would have given 4 stars. They did a very good job, and had a good waiting/​play area for kids. I couldn’t find where the free coffee was, but I also didn’t ask where it was. The main reason for my low star rating is the second time I went. I should start by saying that the original reason my friend and I started going here is they don’t charge extra for SUVs. I have a Ford Escape and she as a CRV, not supremely large vehicles but larger than a sedan so $ 20 for a carwash is a good deal. The second time we came, the manager apparently decided to start charging for «oversize vehicles.» I put that in quotes, because their definition of an oversize vehicle must be anything larger than a Smart Car. We were each charged a $ 20 oversize vehicle charge. They said the 4Runner in front of us was charged $ 30 extra. So the previously $ 20 car wash was now $ 40. The guy was insistent and we will not be going back. I kept it at two stars, because if you have a small sedan it is still a good car wash. But for small SUVs? No thank you!

Terrible service my car wasn’t even clean didn’t vacuum in the backseats !
Not happy would not recommend it at all!!!

Worst place ever. I have no idea how they have any good reviews. Wanted $ 75 dollars to just wash the outside of my van. It’s tall but no windows. Guy could barley speak English and place was super dirty.

Never understood why my husband drove all the way to get his car washed in Henderson when we live in Summerlin. After he took me to get my car washed here I completely understand why! One of the best car washes that I’ve been to. I love that the employees don’t keep you waiting! They check you in as soon as you roll up and they get to work. There’s a nice waiting area inside where the kids can play while the parents watch TV. Very clean and welcoming! Overall wash took about 45ish minutes because we chose the one with wax. Didn’t expect the guy to clean the inside of my car and vacuum it because it was part of a different package, but he did anyways. Will definitely come back!

Car Washes are funny on Unilocal — it’s a bunch of shitturds thinking that their car is über-​important and dammit if you pay $ 20 and there is a thumbprint. I guess they really roll out that carpet for you whereever these people go! Point is, you should take car wash reviews on Unilocal with a grain of salt since it’s usually the detailer, not the business. This place does it right — although I stumbled upon it when it wasn’t too busy.
It’s hard to find. That’s why I like it. I was in n out in 30 minutes. $ 30 for the handwash, I tipped $ 20. Sure, it wasn’t perfect. I don’t want perfect with a wash. I want a wash. In Vegas it’ll be fucked up but in a minute. What I do know is they got a few stains out and I could proudly take a blacklight in there.
No crazy ‘Is there a chip in your window?’ people and a pleasant experience.
Will return. I like the se hable working here. Feliz Navidad. Automobilio fresco. Will return.

On our second visit we were talked into the 25 dollar vs the basic $ 15 because they will do a better job wiping the interior and clean the trunk. They did not clean the trunk and the interior wasn’t the best either. Disappointed for a $ 25 wash and we tipped them! Not to mention the wait.

Excellent customer care and quality service. Very professional. Visiting from out of town and they made me feel right at home. Highly recommend their services!

I asked the guy upon checkin if there were any specials and informed him it was my first visit to the location now I notice there was a $ 5 off coupon not happy any who the wash deserves a B+

I feel like I have to balance my karma after writing a bad review about the restaurant next door to this business with a glowing review of my favorite car wash. We bring my company car and personal vehicles here regularly. Everyone is always very nice and efficient. I have never had a bad experience. It is quite the opposite– I feel like they have magical powers to remove all of the residual yellow lab hair our dog so graciously leaves all over the seats.

Every time I come here, my car is always in good taken care of. Very professional and friendly person here, they make you feel at home! Will definitely recommend to people nearby, best car wash in town!

This is by far the best car wash I’ve ever been. They always do their job properly. I have to admit it may take longer time if there is line waiting. Last time the guy there advised me to do a mini detail and he did a great job. I live in California but every time I’m in town I go to this place before I go back home. My car literally look new again it’s like it had a spa.

This has nothing to do with the quality of the wash. But they said it would take 30 – 45 minutes to wash my vehicle (dually) because they had to do it by hand because it wouldn’t fit in the conveyor. It’s now going on 2 hours.

Best carwash in Henderson! They always do a great job and their customer service is top notch. I have 3 very hairy dogs and they trash my car on a constant basis. Everytime I have it washed, it looks brand new again. Thanks guys!

Best car wash ever! They are super sweet and super helpful everyone should come get their car washed here.

I honestly won’t take my car anywhere else. Prices are comparable to other places and they do a MUCH better job! My black car had a couple of scratches on it, and the workers took the extra time to buff them all out at no extra charge!
The waiting area is top-​notch with comfortable couches and chairs, a kids play area, and TV entertainment that you can control if you wish. I would honestly recommend this place to anyone, and if you aren’t in to waiting around, Mountainside Bar and Grill is next door, for beverages and breakfast, lunch, or dinner!

$ 5 Unilocal check in coupon! They did such a good job. Nice inside area to wait, clerk was courteous and my car looked great. The even unscrewed my antenna and put it back On so it didn’t get damaged. It would be interesting to see how they wash big boats cause apparently they wash boats too. I also saw and area for a dog wash there.

Okay so big problem… that was eventually fixed…
Today, after working nights all week, my husband finally got to take a look at his truck and had found that Moonlight Car Wash had broken the sun shade!
I was really upset because I have only ever driven his truck 3 times, (including taking it to the carwash) in the 3 years that we’ve had it — so I don’t know much about the truck — and I just wish they would have told me! I was really mad. WAY mad. It’s a good thing that I had a cooling down period because I was stunned with how unprofessional a business could be; break something and then just sweep it under the rug; um NO.
Anyway, my husband and I returned to Moonlight today to let the owner know what had happened at his carwash and also how the wax job was swirly and there was still wax just hanging on in certain places that it shouldn’t be. Immediately we were taken care of. The young man who directed me through the carwash in the first place spoke with the manager and we worked out something that both parties could be pleased with.
They re-​buffed my husbands truck and re-​wiped it down so NOW, it REALLY SHINES. I was mad that they hadn’t told me upfront about the damage to the sunshade but the fact that they jumped on the problem and just fixed it, redeemed them in my eyes.
I would recommend Moonlight Car Wash because they will take care of you and your car.

I’ve had several good washes at Moonlight. I came to this location when it was owned and managed by another group prior to Moonlight. I love the physical building, they have televisions inside, comfortable couches and chairs, and clean bathrooms. There is the usual choices of sodas, snacks and the like. Also, they are good about giving you free reign on the remote, more than once I’ve changed the channel while I am waiting.
In addition, and this is a nice bonus, Mountainside is right next door. I will usually drop my car off and go have breakfast or lunch at Mountainside. So, I usually don’t wait, just get a bite to eat and it’s time to leave.
The washes aren’t cheap, but they are thorough and of good quality. Also, the prices are largely in line with what I’ve seen from other places in the valley. Additionally, and this is important, they last. My cars have stayed looking clean even after a few days in the dessert wind and/​or heat. We’ve had them get out a couple of minor scratches as well, and this always goes well. If you live near Moonlight, give it a shot.

Stopped in to get all the bugs washed off my car from my drive from Colorado.
I really like all the dense soap suds and that they were colorful like car washes use to be. Now when you go through car washes the soap is so thin, you know you’re not getting what you pay for.
They did a good job but after I left, I noticed my front panel where the radio and air conditioning buttons are wasn’t wiped completely clean.
I have been too busy to go back but next time I will look everything over a bit better before handing them a tip.
Overall though, they did a good job… hence the 4 starz.

MY CAR IS NEW AGAIN
It’s just not brand brand new after having it washed and polished at Moonlight Car Wash. The sweet smelling suds and efficiently designed sprays and brushes rejuvenated the pride of ownership of my ten year old vehicle.
I just paid for the $ 25 Clean, Shine & Protect more than met my expectations. Maybe when it’s cooler, I’ll have Gina and her crew treat the old car with the $ 40 hand wax.
They are open every day except for one day which is Tuesday.