Pei Wei

They were busy for a Tuesday night at dinner rush, but the new Light offering of replacing the rice with a salad was worth the wait in my book! My entrée was served on a generous portion of iceberg lettuce with julienne zucchini, carrots, tomatoes and light Asian noodles. I removed ½ of the entrée and took it in a to go box and was very satisfied with me meal. This is my go to spot for dinner out at a reasonable price!

Every time I go to this place, the food always taste fresh. I like the way they prepare it when you order. It gets a little pricey if you have multiple people. One or two is not too bad. I would definitely go back to this place. It’s quick and good. The one thing they need to do is lay off the tofu in the pad thai. Please, do ever ever add those things and ruin my pad thai, thank you. Otherwise, good place to go with the family or by yourself.

I’ve enjoyed many a great meal at our Henderson location. Tried the Lo Mein a few nights ago… delicious. It’s my new favorite dish. Can’t wait to stop by again for yet another great meal soon…

I paid $ 9.59 for the larger size which is called the regular, they showed me the bigger plastic container but yet filled more than half of it with uncooked brown rice! In all you still end up with $ 2 worth of meat. No thanx I would rather go to mom & pops for that amount and get a whole dish of what you order at $ 10’s a plate! Looks cute n fancy but not worth the price!

The food has gone downhill. The Pad Thai bowl was an oversalted soup of noodles and unpleasant unidentifiable solids: tofu? The bowl has 215% of recommended sodium. The tea was supposedly flavored with cinnamon. It had an unpleasant chemical taste. I finished neither. Never again.

Service and cleanliness get 5 stars.
I have not dined in, ordered take-​out at the counter and on-​line. Both methods proved extremely easy. Cashiers were courteous and efficient. The menu is fairly small, a bit of variety, and not overwhelming, but could use more main dish and sushi options (although it was nice to not be bombarded with too many decisions, especially as indecisive as I am).
Tastiness of food and value get 3.5 stars.
Traditional Edamame was not so good, little flavor and not fresh. Kinda like what you get in the freezer section of the grocery store.
Ahi Tuna Bowl (limited time) was decent, but would not order again. I would have liked bigger pieces of tuna and the way it was prepared it was mushy, also prefer less of the Asian slaw, but all in all good flavor.
Orange Peel with tofu sounded wonderful, but had little flavor. I could not taste any orange or any garlic and it definitely was not spicy. I got it with tofu. The tofu was sliced in thin flat strips which I’m not used to, but liked for a change. It was pretty firm and dry, which most people, especially those who squirm at the thought of tofu, would probably enjoy, reminded me more of a slice of steak or chicken. However, I actually think I would have preferred softer, cubed tofu.
Pei Wei Spicy with Steak got an average rating from the husband.
Sushi Rolls — A pleasant surprise and what I will go back for, especially when I want a quick, light snack. I’m not saying it’s the best, there is tons of competition in this department in the area, but for convenience and price (but not necessarily variety) it was great.
Wasabi Crunch Roll was fresh and tasty. This is what I will be ordering from now on.
Spicy Tuna Roll did not seem very fresh and did not have tons of flavor but was ok.
Teriyaki Crunch Roll was pretty good, but a bit sweet for me. Much prefer the Wasabi Crunch Roll.
I will be back to try out more items and appreciate the efficient service and clean fresh ambience.

I have eaten here many times. But recently they developed a rewards program. The girl at the counter talked me into joining while I was there on my last visit. I spent way more time signing up for this standing at the counter with others waiting to put their orders in. I was enticed by getting a 500 point bonus when it only takes 1000 for a free dish. Well this never happened, my account is still «0». So not only did I not get the 500 point bonus but I didn’t even get credit for the meal my wife and I ordered that night. No problem right? I will just send an email to customer service through their website as they request. Again I spent way more time to send a notice through their website than I wanted to. Now, after not even given the courtesy of a return email from their so called customer service, I feel it best to spend my time telling the public what a horrible taste Pei Wei has left in my mouth. There must be 25 oriental restaurants within a 15 mile radius of where I live that are just as good or better than Pei Wei. With the lack of respect they have shown me I will visit the others from now on and let Pei Wei be a distant memory of a bad experience. Don’t waste the time to sign up the only thing you will get from Pei Wei is junk emails. Cuz we don’t get enough of them on a daily basis.

Pei Wei is like the fast food version of PF Chang’s. You order and pay, and sit down with a number and they deliver your food (rather quickly, most of the time). There are a bunch of pan Asian options and I like that you can choose to steam your protein.
I really do enjoy the food, but things are always going awry with my order here. Something is always wrong… wrong meal, wrong rice, etc. It annoys me when I order something like edamame (to me, an «appetizer») and it comes out AFTER I’ve already received my meal. This happens all the time and, at that point, I almost don’t want it anymore! One time, there was shrimp accidentally mixed into my husband’s sweet and sour chicken. A lot of people are allergic to shrimp (my husband is not one of them) so this seems like a huge mistake! Since he orders the fried and not steamed protein, it’s kind of easy to mistake it when you’re just taking bites and not paying close attention.
Usually when I bring these mistakes to the staff’s attention they are quick to correct the issue, but it seems to happen all the time. No one ever apologizes or does anything to make us feel like they want to keep our business.
There’s a fairly new rewards program but I don’t really know how it works yet. We’ve gotten a free meal already so if you’re going to eat here semi-​regularly, it seems to pay off.
It’s close to our house and is a quick and not completely unhealthy option (depending on what and how you order) so it’ll remain in the rotation, but I hope they improve the service and take better steps deliver the right food at the right time.

This place has no cups for the sodas, no clean plates to serve our food and all tables were dirty with plates. Really bad today

Really under impressed. Just a touch above Panda Express. One in my group had pad thai, which was was not good. My meal was fine, but not that impressive. I may give Pei Wei another chance, but not very likely. Parking was ok in a very busy location. Staff was friendly. Coke freestyle machine was cool.

Super clean, very accommodating. I showed up right at closing time and they were more than happy to take my order, plus they took one person after me when they were actually closed.

This place is a hit or miss. Sometimes it’s really good and sometimes the meat is chewy and that throws the dish off. For a chain it’s pretty decent, definitely better than panda express.

Pei Wei the best thing to happen since PF’s but since it is the same company that is understandable. The only thing would change is the number of locations… there needs to be more of them. Can’t go wrong with Mongolian Beef and a side of crab wonton.

Today we came in for a nice & fun lunch however that was not the case. We ordered chicken with lettuce cups as the side, but the lady looked at me & my family as if we ordered something foreign. She then argued that they are called lettuce wraps (which are a completely different item!!). My father ordered 4 wontons& the lady out in 2 orders of 4… WHAT THE HECK??? Then they were out of Diet Coke & root beer. To top it off the table was sticky & dirty! Besides all the wrong the food actually good!

Moldy snap peas and old hard tofu. Gross Pei Wei, I’m really disappointed with you. Note to others: check your veg before eating.

I like Pei Wei. I’ve been a patron here for years. Lately though, there’s inconsistency with their food, especially the Mango Sushi Rolls and the Edamame.
I’ve ordered takeout 3 times in the past 3 or 4 months. On more than 1 occasion, my edamame has been crunchy from being undercooked. So, I’ve requested my edamame to be double steamed… sometimes it’s a hit or miss. Also, I’ve ordered the large size, only to receive a small portion.
The mango sushi rolls were a hit for me when I dined in. I thought I’d order them for takeout. On more than one occasion in the past, I’ve requested extra ginger because they barely put enough ginger in the container for each roll. I’ve had to call the manager to let him know I didn’t receive my extra ginger. The most recent order they made the mango rolls crunchy, and included 3 slices of ginger. :(
Although he has credited my card at least twice for the inconveniences… I’d really love to just have my order the way I requested. It’s a huge disappointment after driving to pick up your food, anxious to get home to eat it and it isn’t prepared properly. :(

For a chain, Pei Wei doesn’t suck.
What is it about most Chinese food though where you really want to eat it as soon as it’s cooked as it’s vastly superior to the take-​out version? Must be that the ‘velveting’ method gentrifies (inside joke) the dish quicker than other Asian cuisines.
That said, this place is solid for a quick, healthy bite for lunch and dinner. Kudos to them for a simple menu, and one with full nutritional information easily accessible online. You can even asked to have your protein steamed and sauce on the side. Brown rice doesn’t cost extra (if I recall correctly.) One can order either or both extra protein or extra veggies for an upcharge. As with most Chinese places, they try to overload you on the rice. But if you order the regular size and order extra protein and extra veggies, it’s just slightly higher in price than the large size with ½ the rice.
It’s actually really good when dining in. Very good. It’s just below average (as I think most Chinese places are) when taking to-​go; it’s not an indictment, but I’m just starting to detest Americanized-​Chinese in takeout containers.
No tip jar, it’s clean, an open kitchen, etc. Even the dishes that are bad for you where the proteins are battered are very good when dining in.
My fav dishes are the mongolian and ginger broccoli. Lots of mushrooms and green onions in the former, lots of broccoli and carrots in the latter. These are two of the lowest-​fat, lowest-​cal items (if you get chicken or shrimp) and both are pretty tasty.
If you’re into excercise and watching things, I’d suggest ordering the regular size (brown rice pre-​workout, white rice post-​workout but I won’t get into that), and adding extra protein and/​or veggies as you may desire with sauce on the side (always asking for steamed protein.) And then, voila — you have a nice healthy-​ish meal.
And sometimes you want the flavor of orange chicken but with steamed chicken, ya know?
Recommended if you eat in (3.5−4 stars), not so much if you take out (2 – 2.5 stars and not their fault) but damn their website sure does make online ordering easy (5 stars)! Employees are always friendly and well-​trained. GF friendly-​options too.
The end.

Pei Wei on Sunset is a quick-​service type Restaraunt that now serves a limited amount of sushi rolls. I ordered the Thai wonton soup, the mango sushi roll, and some Mongolian chicken.
The Thai wonton soup is always good, full of flavor, and the dumplings are quite tasty. The mango sushi roll left little to be desired. It did not taste fresh, and the soy sauce-​mix (maybe citrus soy sauce?) was a little like the mystery meat for lunch on Wednesdays in elementary school. The Mongolian chicken was good though.
All in all — three stars. Not the best, but not too bad. The service was polite and quick, and they offered to get us extra plates even though they were in an area where I could have easily retrieved them.

I bought two egg rolls here and I’m not impressed with paying $ 4 for them maybe I’m cheap they were quite small.

For half the price I’ll mix my own sauce. I was introduced to this place 2 years ago, been a fan ever since. Big portion’s of your pf favorites for a great price. Food is always fresh and tasty. Management and staff are always polite and keep the place clean. For the same price as the heat lamped crud at panda you could have a dish that’d freshly prepared.