Pizza Hut

This is the second time this place has messed up our order. I tried calling up and no one answered so I ended up driving back there so they could correct it and instead of apologizing the store manager Logan was rude and said it was our fault. I asked for a new pizza and she told me no. Finally she said they would make a new one and then she told me I had to pay for extra toppings! Are you kidding me?! I just wasted gas having to drive back and fourth. Then as I’m leaving she says thank you have a good day in a snarky voice. You really need to find someone who knows how to treat customers better cause this girl is a joke.

Ordered our pizza through the app. After we paid we find out it will be 2 hours and 20 minutes for delivery. I call the stores phone number to try and change the order to pick up but nobody answers. Got transferred to a «hotline» who tells me «sorry sir just try calling back in five minutes». I tried calling back for another 25 minutes with no answer at all. My wife went to pick up the order and finds out other customers are having the same problem. While she is there the phone keeps ringing and no employees answer the phone. Then my wife had to wait 30 minutes for our food and got no discount. Won’t be ordering from here again.

Not pleased at all. I usually order from here and all is good. I placed an order at about 750pm it took over and hour and a half for it to get here and I live literally a ¼ of a mile away. Ridiculous! Won’t be ordering from here again … I even called they did give me 20% off but when it got here it wasn’t even hot…

I love pizza hut, but the employees at this location NEED TO FIX THEIR ATTITUDE. One complaint, that was THEIR own fault, and they give back attitude because they have to fix it, even if it was as simple as messing up an order. PLEASE let them know that THIS IS A JOB and if they’re going to treat their customers that way, then they aren’t mature enough to even have a job. PLEASE FIX THIS.

Good pizza, was ready on time. But I don’t understand why all the delivery drivers park right in front of the store instead of allowing those spaces to be used for paying guests.

The worst of the corporate pizza delivery chains in the neighborhood. I tried them for the first time in months just to see if they were any better and they are not. I stopped using them when I had several bad deliveries in a row in 2015, a few of them taking over 2 hours, and the food kept getting worse and worse. When they sent me a free pizza to make up for all the bad deliveries, THAT delivery person tried to charge me, took my pizza back to the car and called the manager before she’d give me the pizza. Then the guy the other day couldn’t read the unit number on my pizza receipt, so instead of calling back to work or calling me to verify the unit number, he took it to the wrong unit. By the time I received it, it was cold. I’d say the last 10 pizzas I got from this place were late and cold. Obviously the manager doesn’t have a clue how to run a delivery business. Then when I ate the pizza it was like a sodium bomb compared to the other two major pizza delivery corporations. Ordering from this Pizza Hut will really suck the life out of you. No more Pizza Hut for me… ever.

One star is generous. Called an order for one medium cheese pizza at 1pm to be picked up at 2. Got to location at 2 and order said it was ready. When asked for order they said it will be right out. After 15 minutes our order still was not ready. A couple who arrived at the same time placed on order and received their order in approximately 30 minutes. After 45 minutes of waiting I finally asked for a refund which took another 10 minutes to get the Manger to get to the front and give me refund. Needless to say. Even though I’ve been a long time Pizza Hut fan, I won’t be ordering from this location again. Might just start ordering from the small local pizza shops.

Worst service. I order pizza which is suppose to be delivered in 30 minutes. After an hour I call to check on it. The person who answers clearly has no idea what to do so he just hands the phone off with out saying anything. The lady who gets on the phone doesn’t know anything so after I explain it to her she tells me she doesn’t keep track of the drivers once they leave the store so she doesn’t know where my pizza is. After I ask that’s it? She decides to not say anything so I have to ask her if she is still on the phone. Great customer service you guys should really work on that considering you guys are right out side of mountains edge and have 2 stars.

Always wonderful service at this location. Thanks a lot for the awesome drawing on my pizza box! Made my night just a little bit better at work!

Horrible experience, I called and placed the order at 7:43, I called Pizza Hut at 8:51 to check the status of the order and was told that the driver didn’t have the room number to deliver the ordered pizza. I was also told that the driver called with no missed call or voicemail on my cell phone. I am staying at a hotel for business and if the delivery driver arrived at the hotel with no room number listed and couldn’t contact me a simple conversation with the front desk would have cleared up any confusion about my room number. I was then told that because the driver couldn’t deliver the pizza to me the manager on duty canceled the order. There was never a call placed to me to let me know that my pizza was here for delivery nor did the manger call to inquire about my delivery. I will NEVER order from this or any other pizza hut again. How difficult is it to provide customer service.

One more update. In the months since my last review, every order we have placed from this Pizza Hut has been wrong. Every single one. I tried to reach out to the district manager and he has become non-​respondent. Avoid this Pizza Hut!

horrible service and night supervisor (female)… Placed an order online and took almost two hours and the order was completely wrong. should have just listened to the kids and went to Little Caesars…

This is a non-​dine-​in, carryout or delivery only location. Some of the staff are pretty green, but they’re friendly and polite. They get order correct and delivery is fairly prompt. Carryout times are a bit more than they say, but the wait isn’t bad. All in all, it’s Pizza Hut and you get what you expect.

We ordered pizza online. The website gives you a pretty exact time that your order will show up. It doesn’t say approximate or estimated… Meanwhile, the order showed up about 20 minutes later than the time given. No big deal, right? Well… unfortunately our pizzas were room temperature and had clearly been sitting for a while. We have to microwave our just-​delivered pizza. Gross! It was extremely disappointing and completely unappetizing.
The delivery driver, however, was very friendly and made the transaction comfortable while my 85lb Shepard mix barked away in the background. The 2 stars are for him, even though I’m sure he knew our order was old and delivered it with a smile anyway.

I had stopped going to this location after I spoke with the general manager at the time. She was very snotty and rude.
Last night my family wanted Pizza Hut and being the closest to my house I had to go to this location. It felt like a completely different store. The cashier told me they are under new management and that Summer (the manager I spoke with) is no longer there.
I will be ordering from this location from now on. The staff was so friendly and the store was decorated with all these awesome drawings of the staff.
You can really see the difference since the new management.

Horrible service. I order a medium pan pizza half chicken mushroom and spinach. And half pepperoni mushroom olive onion. They forgot the spinach. So instead of apologizing they just throw raw spinach on top. I ask is that how they serve spinach. The female cashier replies. Yes that how we serve it. It was very unprofessional and a out right lie. I know very well that is not how you serve spinach on a pizza. But she insist that is how they do it instead of. A apology. Needless to say I am very unhappy with how this establishment handles mistakes and customers.

We ordered pizza for our daughter. The pizza was hot and tasted fresh. They also thee in free breadsticks because we were the last customers of the day. That was really nice of them!

Wing a ding a ling. The wings here are great.
1. Wings! They have wings here and they are of decent size, a nice light coating on it and very, flavorful sauce. We tried the Garlic parmesan and the Spicy Asian style and the kids all devoured this. The style was Traditional Wings.
2. Pizza — Ordered the cheese and pepperoni here and it is quite edible. Would not say to die for, but edible.
3. Other bits — Ordered the Meaty Marinara Pasta that comes in a tray. Small tray, however, if you have other food, enough for 4 with small servings. It came with breadsticks which the kids also enjoyed. Also had the fried cheese sticks and these went fast as well.
This place is not bad for the kids and a relatively inexpensive meal. Although I prefer the pizza from Aurelio’s or even Costco, this ain’t bad. For the wings, it is awesome.

Years ago in a far away place, I got burned out of Domino’s, Papa John’s and all the other major chain pizza joints, but not Pizza Hut for some reason. Maybe it’s their grease soaked pan pizza crust, the tomato sauce or the baked in cheese of their stuffed crust pizza that always keeps me going. Or maybe it’s the cheap $ 10 pizza deals they have been running lately that have been bringing me back to this place time and time again. Regardless, good times!
Thank you pizza hut for always being there to keep my stomach full and happy when I am to lazy to cook. Plus, online ordering kicks ass!

I hadn’t had Pizza Hut in years! My dad just had knee surgery and this Pizza Hut is next to his PT facility. He suggested my husband and I pick up pizza and wings for the 4 of us. I was pleasantly surprised! I was expecting greasy, thick crust pizza. I’m sure you can order different types of crust but their standard crust is delicious, thin and crispy. We ordered half sausage, mushroom and onions and half pepperoni and tomatoes. The pizza was so good! I know I tasted some really good garlic and their sauce was good too. We ordered the garlic and parmesan wings… also very delicious. I’d definitely go back for pizza and wings!