Simple Computer Repair

RIPOFF Report!!! My cousin took her laptop here they said it needed a new HD. Wanted $ 200+ for the part and install. The part is $ 40 and it requires 4 screws I could teach any creature with opposable thumbs to do this. Shame on them taking advantage of people who don’t know how things work. charging $ 119 for what essentially takes 30 seconds to do is criminal. Even if the the 119 covered up to 3 hrs of service this service would cost $ 3.72. ask a friend who knows a thing or two about computers and then still don’t here!

I bought 2 hover boards for my kids here. 1 was not balancing and acting wrong. I took it in and they said it was $ 120.00 to look at it and then whatever the cost to fix it. I said ok and left it there.
My daughter went in a couple of days later to get it and they said it was a slight defect in the board from the factory. They could have charged me the $ 120.00 because that is what I was expecting and agreed to. So what did they charge? NOTHING. ZIP. Because it was a factory defect.
What a pleasure to do business with such honest people. In my book this is the place to go.

I’ve dealt with these guys a lot over the years, and they stand by their work. They’ve fixed several of my computers and repaired several of my daughters iPhone’s. They are fast and efficient maybe a little more expensive then some of the other shops, but their work is quality so I think it’s worth the extra few bucks…

The best place for Computer repair. I had pretty much gave up on my desktop, now it’s running like brand new.
Great customer service! Would recommend this place to anyone.

The manager Kameron was extremely rude and unhelpful. He hung up when I called to ask about prices. They can’t fix anything right and my request was not even difficult. The screen on my phone he apparently «fixed» keeps popping off and when I went back they messed it up even more but said it was supposed to be like that. Total rip OFF!!! Do NOT GO TO THIS PLACE! They ripped off 5 other people that I know of.

Kameron the store manager was so rude. I called the store and he hung up on me. Do not go to him for help with your phone. He’s also a rip off.

Awesome customer service! Repaired iPhone 5 display and replaced battery. I am very confident they know what they are doing and it’s very refreshing to see a company treat their customers as well as they do.

We were told our laptop needed a hard drive. We decided to purchase a hard drive and have them install it. When we showed up with a hard drive, they decided the motherboard is now bad and other problems, although the laptop has been sitting in the closet since we saw them the first time. They promised to call and inform us if they found other problems and they never did. We had to call. They have now had the laptop for over 10 days and no communication from them NOT GOOD BUSINESS! We finally called and are going to pick it up. It doesn’t take this long to diagnose a human being that has a disease. WOW! We hope none of our parts are missing like the other reviewers. If your computer has a simple problem, they may be able to fix it. More serious problems, you may want to go elsewhere. Hinge on our laptop was damaged when we picked it up. «What goes around comes around.» We did share our story with neighbors who were considering going to this business. Not
happy campers!
I am adding more to this review — 11-​4-​2015. I took my laptop to another repair shop and found out, to my dismay, that Simple Computer Repair kept my hard drive and my power cord is also gone. As I said earlier: «What goes around comes around.» You guys will not only lose customers if you keep this up, you may just lose your business.”

Good management. Service is important to them

All lies!!! Do not follow up for days then lied about even looking at it! Took some where else fixed in 3 hours!

Free diagnostic? Priceless!
Actually gave me a free screw to clamp down edge of laptop. Works better. Tried to pay, they said they don’t roll like that. Wonderful. Got my business when I really need a serious repair.
Also what’s with the $ 5 chargers and $ 5 Otterbox commuter cases for my phone? I paid over $ 30 just down the street…
If I could I would give 6 stars!

Man, this store is AWESOME. My professor recommended Simple Computer Repair for quality affordable cases and I was impressed!
I walk in and buy my Otterbox case. Sam, one of the technicians, helps me with the purchase, and I opt to put the case on immediately in store.
This is where Simple Computer Repair stands out: Sam offers to install the case on my phone, and does so in a professional manner. He cleans the screen with meticulous detail, and my iPhone becomes brand new! All for free!
I paid $ 5 total and got $ 200 service. I recommend anyone with smartphone needs to come check them out!

At first when I got my laptop back the problem was not fixed called and told them they instructed me to come back then they fixed it overall good customer service and recovered my laptop they won me over will repeat

Awesome business!!! I found their customer service to be on point! I came for the $ 5 phone accessories but if I need repair I’ll be coming here! Great vibes! :)

This place is the best prices for phone cases, screen protectors and accessories. Great prices and great service!

Nice, honest and reasonably priced. Need I say any more. I trust my computer with them and I love the $ 5 phone accessories.

I came here to check my PC for issues since my job kept indicating I was having issues through my end. I work from home so having my PC is important. The guys here were SO helpful they did every test possible and were able to help me clear that there was nothing wrong with my PC! They were even nice enough to give me a print out to show to my job that there was nothing wrong with my PC. This will be my first to go place in the future if I ever have PC issues again! Everyone was very helpful :)) thanks guys!

I’m not afraid to break anything anymore. I know these guys will fix it right up. Awesome service. Highly recommended

Fixed my iphone glass on the front and back for $ 95. Spent $ 15 more for tempered glass and an otter box case but I’ve dropped my phone twice since then and everything still looks great!

Professional and great prices.
I would not by Iphone accessory’s anywhere else but here.
5.00 Speck cases, chargers etc !!!