The Summit At Sunridge Apartments

I’ve lived at this property over 5 years. I recently lost my job. the management team in the office have been such a help to me and my family although I’ve had some hardships they’ve never judge me they’ve only help me. I’m thankful for such family orented team THANK YOU!!! Thomas, Felicia, Aaron, Lucy, Brent and all the maintenance staff.

This was the worst place I’ve ever lived. Let me warn you all now, because after I type this I’m reporting them to the better business Bureau, and tomorrow I’ll be seeking legal advice to see if I can sue they’re lying asses.
First let me warn you there are rats everywhere, ur eyes have not deceived you.
BE CAREFUL when u move in, they didn’t do a walk thru, and once I left are trying to bill me for bullshit. They’ve put it on my credit, luckily for me I documented everything and kept every document including my lease that shows there was no walk thru.
There are hidden cameras, which is an invasion of privacy, there are drowned rats found in the pools, moving in I later discovered the spider infestation in my apt had been half assed assessed by maintenence using white spray paint to conceal black spiders.
They use those crawlspace attic storage things to get into your apt, and all the apts in the building are connected thru them, so that’s not your imagination if u hear someone in the walls. I heard someone in there’s cell phone go off, yeah they’re as sneaky as a bull in a China shop.
Also, if u go to henderson website you will notice an apt should provide free garbage, sewage and water, if not the price for water is typically 19 $ unless u over use ur water. BUT Picerne uses a company called comptrol to rip the residents off, they claim they dont, but they do, a 1 bed room should not be paying 58.00 $ on water.
Let me explain, Picerne hired comptrol to charge residents for garbage, sewage and water, meanwhile comptrol purchases these services str8 from henderson for wayyy cheaper, then sells it back to residents for much more money. The even more ffuked up part is comptrol located on a street called camelback, located in the state of Arizona.
The hose the maintenance guy used outside was hooked up to my water tank, so any water they use outside is coming out of your pockets. Most likely same with the electrical outlet. They do combine the whole building aand equally bill those in each building, it’s so fuked up. They will lie on the phone but I have proof, it was on record in my comptrol account page. If you see any raggedy wild dogs around 6am, that’s not a dog it’s a coyote, keep ur cats and small dogs inside. Oh and one last thing, pay close attention to your bill, make sure u understand every charge, because they charged me an xtra $ 20 every month for no reason. They will steal. There you have it, that’s the best I can warn you. And yes a week before I moved in a women and her 8 yr old were slaughtered in their apt. They were dead for days before anyone found out. Welcome to Sumshit at sunridge, hope you got a short lease.

If I could give The Summit At Sunridge Apartments NEGATIVE stars I would! I’m currently saving money to break my lease! I’ve never felt so unsafe and hated being «home». I signed a 10 month lease for a one bedroom on the second floor in February 2015. After only a week of living here, I realized I made a HUGE mistake.
It look perfect when I took the tour of my apartment. It had been newly remodeled. Granite counter tops, laminate wood flooring, new carpet, brand new appliances, dark cabinets, and a fire place. What more can you ask for right?
What a joke. I quickly learned that when you turn the water on in the tub, you have no control over how hot or cold it is. It’s hot or REALLY hot. I have to leave the water on for 5 – 10 mins so it doesn’t burn my back when I get in. Then I have to rush so I have enough hot water while I’m showering. I’ve had many cold showers.
Second. I loved that my apartment had sliding glass mirrors. It made the bedroom look bigger. It was great until I went to bed and before falling asleep I was spooked to a loud noise as if a washing machine was on next to me and EVERYTHING was shaking. The noise was the AC below my apartment running. Since it’s Vegas, it’s always turning on and off all day long. The most annoying part is my closet mirrors rattle when the AC below my apartment turns on (I’ve had to stack stuff against the mirrors, so it’s not rattling so loud.) The floor literally shakes.
The fire place was another reason I fell in love with the apartment in the beginning. I still have yet to receive a remote to use it though. You’ll be charged extra if you choose an apartment with a fireplace and I can’t even use it. The office said they ran out of remotes. Why am I paying extra for a fireplace I can’t even use?
I have gone to the office 3x’s over the period of a month ½ asking them to fix my shower curtain rod that fell on me and to fix the towel rack which was broken when I moved in. Yet nobody has come to fix it. You’re on your own when things break here.
These apartments look nice during the day but it’s scary at night. The people here are trashy. If I’m not being woken up to the AC kicking on below me, it’s one of my alcoholic neighbors having a domestic dispute with their partner. The guy below me yells and talks to himself while falling all over the grass/​sidewalks cuz he’s too drunk to walk. A lady in a different building is constantly screaming at her child (2−3yrs old) or screaming on the phone «f?@$ you or that» while she chain smokes on her patio ALL day long. I can here her conversation when my windows are shut. You can hear all the traffic if you’re next to the road off Eastern Ave. People here are extremely rude and disrespectful. I literally could go on and on about this apartment complex and the management. But these are just some things you might want to consider while viewing the apartment. This place is a joke and I can’t wait to be out of here! It’s way over priced for what it’s worth anyways. I would never recommend this place to someone. This isn’t Home. The energy here is dark and heavy.

WORST place ever lived!!! They will nickel and dime you on everything. I could go into all the other things that are wrong with this place but others have already gone there. Save yourself some headache and RUN RUN RUN!!! We moved after 3 LONG months. Broke our lease but it was worth it! I would not even give them 1 star!

These apartments would easily be the best we’d ever lived it if not for their financial department. We had to move in from Reno in a rush, so we decided an apartment would be best while we learned the area and picked out a house. This apartment seemed the most convenient as far as my son’s school and my job. They also offered to take a check and reserve our spot.
Things started after we moved in, when they informed us that there were other costs and fees we had to pay because we had pets, even though we told them up front we had pets (they said the other person we talked to must have forgotten to charge us). We forked over a $ 200 pet deposit. Next thing we know, they explain we have to pay another $ 200, because its a «per pet» pet deposit. They also explain that there’s a «pet fee» of $ 100 more just for having pets in the first place. We fork all of this over.
Finally, the straw that broke the camels back is the THIRD $ 200 pet deposit they tacked on to our rent plus a $ 70 fee they charged us for paying the electric bill while getting it transferred over. NV Power has two divisions, one in northern Nevada and one in southern, and you can’t just transfer between them. You have to close the northern account and reopen as a brand new customer in the southern account. We went in and talked to their staff, and they explained they would take off the third $ 200 pet deposit and take a check from us in the meantime while they ask their manager about the $ 70 fee.
Things get unbelievable now. The next day there’s an eviction notice on our door. We go back in and talk to them. They explain that the $ 70 can’t be removed, that because it cannot be removed, they couldn’t accept our earlier check because it wasn’t for the full amount of what they demanded, that because they couldn’t accept our check, we were past due on rent, and that because we were past due on rent, they were evicting us. It gets extra fun because they also went in and added late fees, eviction fees, etc.
Do not live here, especially if you have a family; its a beautiful place but the financial division will fleece you for every cent you have. If you don’t pay up, they kick you and your family out.

I am torn about my review because while it’s currently at a 2, that’s probably generous and will most likely turn into a 1 given enough time. I would have started at a 4 two years ago, but it’s only worse and worse the longer I stay. I am moving out soon.
Our truck was stolen from directly in front of our apartment. Management doesn’t have any cameras anywhere in the complex or offer any help, and also charged us $ 50 to replace the «gate» remote for the gates that are never secure anyway. Later found out others had vehicles stolen at the same time, and yet no warnings were posted anywhere.
The police have been here so frequently that I really have begun to question whether it is safe for me to go outside alone in the mornings before work. Aside from the unsolved homicides that no one even warned residents about (murderer on the loose on foot for several days but no one was notified of the danger), there are also robberies and random crazies wandering, and seemingly this is just a matter of course for the office people. This morning 5 police cruisers were parked here at 5 am, for who knows what, and that isn’t rare.
The pool looks great but is closed almost half of the days in the summer, either for maintenance or because the health department shuts it down. The bathroom facilities in the pool area were closed literally the entire summer, or unstocked with toilet paper when open, and never cleaned. I wonder why the pool gets contaminated? The fitness center is totally outdated, always hot, no water fountain, and giant glass windows that puts whoever is inside on display after dark. Creepy.
Recently they have begun removing the best part of the whole complex, the grassy areas, and replacing them with ugly rocks and cheap arrangements of shrubs. There is no place near my apartment to walk my dogs anymore, without traveling over the molten blacktop to the other areas. The dog-​friendly advertising is the main reason I chose this complex but it is getting more and more unfriendly as the time passes.
The process of dealing with everything is very corporate and unreasonable, and the rent is outrageously high. I really don’t know why I have stayed so long except that I hate moving.
I think maintenance is friendly and generally fixes everything within a reasonable time, but they totally overwhelm those guys and never have enough help for the main guys to get to everything. Definitely agree with the other reviewer that most of the appliances, plumbing, and other fixtures are well past their time and need to be replaced.
There is ample parking and most of my neighbors have been friendly and quiet. The complex itself is quiet and peaceful and the apartments have nice layouts. The neighborhood is super convenient and the on-​site garages are affordable and pretty convenient if you need storage. The office people are usually polite, but not able to offer that much in the way of customer service because of the giant corporate attitude that pervades the whole place. They do allow actual dogs, rather than just chihuahuas, and that is the main thing that drew me to this complex.
If it weren’t for the total disregard of tenant safety and security, I would be more interested in staying.

The only good thing I can say about this apartment complex is that it’s zoned for great schools.
In the 14 months I lived here I came across nothing but trashy tenants. There were always tons of unsupervised young children, countless cases of domestic violence requiring police, a family case of two murders that went unnoticed for days, rude and dirty neighbors. This place is low-​class and I felt unsafe.
I hate to bad-​mouth people; and since I have nothing good to say about the office staff I will choose to say nothing at all.
The units are old and currently undergoing renovations — which is great, but the increase in rent is absurd. If you are going to pay this amount for rent, then do yourself a favor and find a house or different complex not owned by Picerne Property Management.
I had a lot of work orders (refrigerator, washing machine, oven, garbage disposal, leaking faucets). The response time was slow probably because the office staff is so complacent, ignorant and lazy. The maintenance department is burdened with enormous amounts of problems, but eventually did fix the issues.
Bottom line: run away and don’t ever look back.

Do not move here. The office staff are really shady. I lived here for 3 years because I hate to move. I only asked for an extermination 1 time because my apartment had crickets and black widow spiders in it. They office told me the pesticide was o.k. to use around pets. When I came home from work my dog was having seizures and I had to rush him to the vet. I thought he was going to die. The vet informed me that my dog was have a reaction to the pesticide. I called the office and told them what happened and they could have cared less much less pay for my vet bill. I sprayed my own apartment after that because the crickets and spiders were so bad.
When I moved in the appliances were so old and worn. The dishwasher had some rust in it. I had to constantly get the garbage disposal fixed, and the bathtub and toliets were always stopping up. After I gave my notice and moved out I get a letter from the office stating that they are charging me to put in a new microwave, new dishwasher, and new refrigerator. The hilarious thing is I lived by myself and hardly EVER cooked meals. The appliances were already old and worn. Why am responsible to replace old appliances. I could not believe it!!! I am also reporting them to the better business bureau.
I had water damage around a window and sliding glass door. After I moved out they added that to the move out charges. I am not responsible if GOD makes it rain and the buidling leaks.
This has NEVER happened to me at any place that I have ever lived. I will never recommend this place to anyone. Horrible, Horrible experience!!!

Moved in about 2 ½ months ago. All I can say about management is they don’t want to deal with their tenets. Around the time I moved in, TWO of my neighbors were moving out. They both had terrible things to say about management. I thought they were just disgruntled soon-​to-​be-​former tenets who were moving on to a seemingly «better situation». However, I think I’m beginning to understand why they held such harsh criticism.
About two months ago, we had a double homicide at our complex. After finding out about the incident, I went to the office and spoke to two reps inside. One a young girl, the other an african american male. They BOTH said that I should not be worried or concerned for my family, because they have worked in worse places, like Compton, CA, and I shouldn’t «over-​react». That might be easy for them to say, but they completely rejected any safety concerns I had about the apartment complex and my family. Also keep in mind, nobody knew what had happened, at the time. Oh, by the way… WE ARE NOT IN COMPTON, CA! Or else my rent would be significantly cheaper…
Remember the two neighbors from above? They both found out where I was parking, and that it was a bit of a hike to get from my unit to my car. They both suggested I contact the office once they leave, and have them change parking assignments. The second family even mentioned they had our parking until they requested a closer one. This family also had a special-​needs, mentally-​underdeveloped child that required several hospital visits per week. They said it took a while, but they were approved for the parking assignment change. They recommended we ask management for a change of assigned parking once they left, especially since the spot they were in was originally assigned to our unit.
Today I went into the office to make the request. I spoke with the black guy who was they only front office person available. He said he couldn’t do the change because it would violate the Fair Housing Act and, if the company were sued, he would lose his job… what?! This guy either doesn’t know what the Fair Housing Act is, or he tried to pull a fast one to get out of making the change of assigned parking. His demeanor and cantankerous attitude leads be to believe the latter.
I now understand why my former neighbors held less-​than favorable views regarding this management team. Below is a list of things to watch out for, if you choose to ignore this and others’ reviews of the property.
1. Do not get a floor unit — after you move in, within a month, your unit will be infested with cockroaches. Management has a contract with an exterminator, but they are terrible. You will have to hire your own if you live downstairs.
2. Do not be fooled by the model units — After we moved in, none of the «nice» amenities were there. No new stove, no new carpet, no new washer/​dryer, no ceiling fans, no paint job, the blinds were terrible (and still have not been fixed, after numerous requests). And don’t expect them to reveal this «small» discrepancies, either.
3. Previous reviews were correct; outside looks nice, but the inside is reminiscent of a «projects» unit. Poor quality, overall. Small sinks and small water heaters make daily activities, like washing dishes, taking showers and doing laundry, irritating.
4. My wife and I have been inundated with telemarketers ever since we moved in — I believe a previous reviewer had it right, management takes and sells your information to outside companies for profit. Your rent just isn’t enough, anymore.
Actually, the units are not THAT bad. Its just that poor management always ends up bringing out and exaggerating issues current tenets might have with the units they occupy. Good management always results in tenets overlooking and forgiving the same problems. You now how it goes. Anyway, avoid if you can and rent a house instead…