Whitney Ranch Dental

Very dissapointed with the dentist. Nothing but problems and money and nothing fixed.

I would not recommend this dentist at all. I feel they upsold me for a few fillings and pulled a few of my sons baby teeth.
I had also not had insurance for a couple of years and was not able to get a regular cleaning and the office manager made it very clear that I needed extensive work and made me feel like I might as well lose all my teeth and start over with all new ones. Basically tried to sell me every service they offered and wasn’t letting up. The dentist did reach out and apologize and asked what he could do to make it right but at that point it was too late as I felt they were all about the $$$.

I absolutely loved this dentist! My 2year old needed to come here to get a referral to a pediatric dental per the insurance and they are amazing! The staff is over the top the girls were super duper friendly and Dr Martinez is amazing! The office was squeaky clean and everything they offered was neat. The coffee station is wonderful, the treasure chest they offer to the kids is super cute, and the books were a nice touch to. I was sad to be referred out as I wish Dr Martinez could treat my baby girl they made her feel really comfortable and made the visit super fun!

Looking for a dentist in Henderson, I highly recommend Whitney Ranch Dental.
Why is it so hard to find a good dentist in Henderson/​Las Vegas? I’m not sure, but I am so glad that we found this office. We have been through three dentist and will look no further.
I will say that I was slightly concerned when we pulled up, thinking we may have found another dud of a dentist. We walked in and were immediately greeted by the friendly staff (what a relief)!
Waiting Area: The waiting area is stocked with bottled water and coffee, which is just wonderful, but don’t get too comfortable because this office sticks to their schedule and we have never had a wait of more than 10 minutes.
Staff: Is just amazing! We took our one year old daughter, which in hindsight was a mistake but the office ladies took her and entertained her the entire time, which was not necessary and just so sweet. Both my husband and I have seen a few different hygienists at their office and have loved each of them. They are all easy to carry on a conversation with, make you feel comfortable and do a fantastic job!
Dentists: We have seen all of the dentists at this location and they are knowledgeable, thorough and take time to address any concerns.
Billing: No complaints!
Equipment: They use the new X-​Ray machines (the little gadget that you put in your mouth) and the X-​Ray appears within seconds on the computer screen. I am not a huge fan of the device, but they are advanced with their equipment and it is a timesaver.
And they accept HMO dentist plans. Woohoo! We recently switched to a HMO (not by choice) and have searched far and wide for a respectable office and dentist that would accept our plan.

Dr. Courtie Sanchez, is a wonderful dentist. They did a crown for me that was esthetic and functioned perfect. She is very nice, professional and knowledgeable. Tracey her assistant is great and so is Candie at the front desk. It took me a long time to find a good dentist here and now I have.

I loved this office, the staff is great, the Drs. are very nice and compassionate, it is the billing that is off. I have pointed out where I was overcharged, they admittedly have an over payment, but they will not give it to me! I am apparently now blocked as my emails are sent back. I am going to a medical billing advocate to get my money. What a shame this will be their downfall but then greed always is. CHECK your payments and insurance payments very carefully. This could have all been taken care of if they had refunded the money as they said they would but it has been now 5 months.

Is there a way to give ZERO STARS???
Patient for 3 years. it started out well and went downhill fast. The whole family went for cleanings and always had extra cavities, fillings to be «replaced», etc… the x-​rays were horrific and I ended up with sores under my tongue and in mouth. They were rude when I declined unnecessary x-​rays… and the Dentist made a point, to leave his current patient just to tell me they were REQUIRED. I asked to have old bonding removed. Assured the dentist would be able to do this. He never did. By this time, I knew this would be our LAST visit. I should have gotten up out of the chair before opening my mouth.
I was upsold to replace existing fillings. I was made to feel like a fool walking around with the metal still in my mouth. They were ready to fix them immediately.
At $ 800+ I was hesitant. Nothing was deteriorating. It was completely esthetic with the dentist.
Husband had same issue of old fillings. He had them replaced only to have them not fit in his mouth and subsequently changed his bite.
Luckily, I got a second opinion and found out there was nothing WRONG with the fillings, and no replacements were needed. I am glad I found a good second opinion.
Cleanings seem quick and not as thorough like past dentists. Seemed weird. (Almost felt like a way to get a set of x-​ray and make the bigger dollars. $$$$)
I asked for my records to be sent to new dentist and it took forever to get them to do so. Seemed Unethical. Finally, had to get my new dentist to make the request. This was the second time I had a problem with follow thru with front office.
The front office is negative and unprofessional, they gossip and roll eyes at one another when a patient is at the front desk.

Love this dentist office…
How many people can say that?!
Dr. Sanchez is a great dentist, very professional but personable and she listens to your questions and concerns.
The hygienist and staff are amazing, Very helpful and they do go out of the way for patients.
The office has a very relaxed and comforting feel.
If your looking, definently check out this office.

So I have been doing an epic search for a dentist that took my insurance and did a search on Unilocal to look at reviews. To be honest this wasn’t my first pick considering it only had one review at the time. So I made several appointments only for them all to be canceled in a day or two bc they don’t take my insurance. Any-​who I contacted this group and they told me right away they took it. Made me an appointment for in the morning. I have major issues with my teeth and the lady doctor was rly nice and took good care of me. I had three fillings today and so far it seems to me that he did a good job. She even gave me a second shot during the procedure to make sure I wasn’t in pain. I rly enjoyed going to the dentist. Everyone from the front desk lady to the staff in the back to the wonderful dentist were very professional and wore smiles the whole time. I’ll be back to have my work finished and make sure I bring my family back as well. :) thanks again you guys :)

I believe there are better dental buisness to go to then this place. Was not treated right. and belive they’re just after ur money. good luck. highly un professional !

I’ve been going here for years and years. Love them. Very professional and friendly. Every dental assistant and hygienist I’ve had there had always had great bedside manner. I even live on the northwest side of town now, but make the trek that way twice a year because I don’t want to risk bad care with someone else!

Dr. Sanchez and the whole staff are very nice. They are very conscious of your comfort level during procedures. Why did I ever worry about going to the dentist. They make it easy.