They’re very thorough, worked quickly and are helpful. Came close to on time(not sure of specific time we were scheduled at husband told me a time and they came about an hour later :)), they’re a bit hard to get a hold of to set up a return time for them if they’ve not finished your table first time around. Mark and Dwight came the second time around to finish putting the table back together, I felt safe with them as a woman alone and didn’t feel my safety was threatened at all. Which for most women these days can be a concern. For these two men 10 in customer service. I wasn’t around when the first two men were here(2 different men) so I cannot comment on the particularities of that visit. Very happy with the assembly, and the team today!