Gabe’s Electronics

This has been a nightmare. I setup a service call with Frigidaire to get my refrigerator fixed by Gabes. Gabes called me the day before my scheduled service call and «diagnosed» the problem over the phone. They said they knew what the problem was and cancelled because they had to order parts and they scheduled a new appointment for 7 days later. I took a day off work to be at home for the rescheduled appointment and guess what? The tech came and couldn’t fix my refrigerator because they diagnosed it incorrectly over the phone and now they have to order parts (AGAIN)…

Stephen D was the repair person who came out to fix My sister-​in-​laws new fridge. I was the person that waited at the house for the repair guy to arrive while she worked. He contacted me when he was on his way and arrived at precisely the time he stated. I told him the problem and he made the necessary repairs in a timely manner. He even advised us of a leak we weren’t aware of under the sink. He was very detailed in explaining what he did and even wrote a note explaining to my sister in exactly what he did. He took a picture of the leak and emailed the picture. He was very professional and polite. He wore shoe covers and was careful to see that everything was done to my satisfaction before he left. I have never used Gabe’s before however in the future I will be contacting them for my appliance repairs as well.

Recently purchased Samsung washer and dryer and dryer was making a terrible rattling noise. Called Samsung and they had Gabes Electronics call me to schedule an appointment. Brian, from Gabes Electronics was OUTSANDING! Tennessee is under a state of emergency and Brian, the technician, still made it to my scheduled appointment! Received a phone call to let me know he was on his way; upon arrival he had shoe covers and immediately new what the problem was and fixed it. Best customer service I have received in a very long time. Highly, highly recommend Gabes Electronics! Make sure to ask for Brian!!!

Had a repair setup with Gabe’s through an extended warranty program for a kitchen appliance. When an employee called me and collected the information he was very professional. However the technician tried to show up earlier then we had talked about so I was unable to be there. He told me to call in reschedule and have yet to be able to get ahold of someone and a month later still do not have the repair complete. I would recommend a second phone line or at least call waiting to the owner especially being an electronics business…

Sam C. was on time and very quick to fix my Samsung television. All service was covered under Samsung warranty so I wasn’t out of pocket a dime. Sam C. seemed very knowledgeable about TV repairs and had my tv back up and running in about 15 minutes!
Thanks

My big-​ass Samsung DLP was dying a slow, painful death.
The problem was a DMD chip made by Texas Instruments that was notorious for wrecking Mitsubishi and Samsung DLP TV sets. When I bought my TV, it was gigantic, expensive, and was supposed to be a last hurrah before we started having kids. I.E., not something that we would be replacing any time soon if things ever went south.
Well, halfway through December, I saw a white dot on the screen and got up to wipe it off. Turns out it was the TV making the dot. Did some research and found out it was the first sign of something bad happening that would eventually wreck my TV. The chip to fix the problem was pretty expensive, but I’m pretty tech savvy, so I thought I would give it a try. But at the same time I was torn, because if I screwed things up, I would be stuck with a very expensive mistake and I could almost purchase a new TV — again a tough sell in this household. While researching some more on the interwebs, I saw that some owners had been able to get Samsung to fix the problem, but the results were inconsistent because of the call center.
I gave it a try and to my delight, Samsung offered to send someone over to fix my six-​and-​a-​half year old TV for FREE. Adam came over from Gabe’s as soon as the part came over and I helped him move the TV so he could fix it. While he worked, he told me some awesome stuff about home electronics in general, and we both reminisced about the good ol’ days of TV’s as many moons ago I used to work in a big box electronics store. He was very efficient and polite — I’m not sure I could imagine a better guy for the job.
And the best part — I didn’t have to spend a dime and I am back in business in the TV world. I would not hesitate to buy another Samsung product or to call Gabe’s if I ever have a problem with home electronics or appliances.

Rich with Gabe’s Electronics is the man when it comes to fixing Samsung refrigerators. About a month ago we noticed water dripping out of refrigerator. Come to find out it was pooling under the deli drawer in the bottom of the refrigerator (our refrigerator is on top, freezer is on bottom). Luckily I had bought an extended warrenty on the refrigerator so I somewhat reluctantly called and got the process started to have work scheduled. I’ve dealt with warrenty-​work companies in the past and have been less than impressed by the technicians sent out. Let’s just say that Rich and Gabe’s Electronics are the total opposite of past experiences. When I made the inital call, they were able to accurately diagnose the problem. Once the ordered parts came in, an appointment was made and Rich came out and got it fixed quickly. He was courteous and kind and took time to explain to me what had been causing the problem and how he was going to fix it. Fabulous! If I need other repairs done in the future, whether covered by warrenty or not, I’m gonna’ call Gabes first!

I was having issues with my Samgsung LCD and was put in touch with Gabe’s Electronics. They responded quickly and got my TV working again! Thanks to my service guy Rich and to the team there at Gabes!