Fetch! Pet Care

We’ve used Fetch in the South Bay (Hermosa Beach franchise) for several years and are very happy. Easy to book services, and very reliable.
We are fortunate to have had the same person — Liz — for our entire time with Fetch. Liz is clearly an animal lover, which is exactly what you want. When we are out of town, she will walk and feed our dog, provide his meds, and feed our cat.
Quite frankly, I think our pets prefer her to us, and are always disappointed when we come home.

We have used 3 different employees at Fetch Pet Care and two of the three were nice but irresponsible & inexperienced. The 1^st gal was very enthusiastic but didn’t apply any of the routine that was explained at length during our 1^st meeting and as a result, the younger dog went to the bathroom in the house. The 2^nd guy, while very sweet, lost our house key. While both incidents were annoying, neither were the reasons why we discontinued using them. Jeannie, at Fetch Pet never once apologized for the trouble. Instead, she defended both employees, even though the 1^st employee they sent us was quite new. And she said that the 2^nd guy’s niece/​nephew probably took the keys, as if that assumption should suffice to make us feel comfortable that the key, with our address on it, wasn’t going to get into the wrong hands! Obviously they care less about the safety of the pets, offering experienced qualified dog walkers/​sitters & the satisfaction of their clients than they do about making money. I would urge you to look elsewhere.

I’ve been using Fetch for our cat sitting needs since 2007 (four years!). There are several branches throughout CA. Our primary branch is in Pasadena, but we’ve also used the San Francisco branch when my wife was doing an internship there. Very professional and friendly staff. We’ve used a number of sitters and every one has been great! If we ever move out of their service area, we’ll miss them greatly.

We can’t say enough good things about Fetch and our dog walker Matt! Our 3 year old Pitt can be a bit of a handful so we were looking for private walks & someone who really knew what they were doing. Matt assured us it would be no problem & he’s been great with her. We now come home from work to a happy & well excercised pup. Matt sends us regular emails after walks & is always willing to help us out when we have a scheduling change or last minute walk request. He’s been great to work with. And Jennie makes the billing side of things just as easy.

I am a smitten kitten over Fetch Pet Care.
Usually, I’m really on top of my ish. Usually. But here I was, about to leave for a weekend outta town with no one to watch our cute little pups. I was getting desperate. The thought of picking someone up from the local Home Depot even crossed my mind. And then I called PetSmart who thankfully referred me to Fetch.
Fetch offers IN-​HOME pet-​sitting and dog boarding with local, professional sitters who love animals. They walk and feed the dogs and give ‘em that personal atttention. Knowing that our pooches would be in the care of someone’s actual home and not in a loud, scary, smelly kennel was a huge plus. And since all sitters are background checked, bonded, insured and go through a thorough application process, I was sold.
I spoke with the manager, Jennie, who was fantastic. I wanted to be her BFF right then and there. She said she’d get in touch with her network of pet sitters and in less than 30 minutes, I got a call from Molly who said she was available to watch our dogs that same day! After talking with Molly, I felt that our pups would be in great hands. We brought them to her house a few hours later along with their crates, dog food and toys and then we were off.
The following day, we picked up the little monsters and they were happy, all in one piece and flea-​free. I couldn’t have been happier. Everything was über easy, reasonably priced and most importantly, safe (and quick). They totally saved my tail.
Bella, Rocky, the hubs and I highly recommend working with Jennie and her Fetch Team!

Fetch is great! Very professional and flexible. We have been using them for a few years and have had several different dog walkers who have all been wonderful. Our most recent sitter was Liz. You can really tell she loves dogs. We felt relaxed about going on vacation for a week and leaving Liz to take care of them. We will definitely continue using Fetch!

I have been using Fetch Pet Care for the past year and a half. My husband and I don’t know what we’d do without them! Liz is the BEST! (dog walking and pet sitting) We have tried other places, and they don’t compare at all. Our doggies are thrilled to see her and you can tell she really cares about our babies. They are a professional, fantastic, company who treat your animals as if they were their own and I would recommend them 100% of the time!

My dog is a whippet and she could never stay at a typical boarding kennel. She does not like to be closed in or crated alone. I travel often and was so stressed about leaving her until I found Fetch. Now she has a second home away from home where her petsitter treats her like part of the family. I can feel secure knowing she is getting as good treatment (maybe even better) as she does at my home. She always comes back happy and relaxed. I wouldn’t go anywhere else and Fetch is always available and happy to meet my needs — even on short notice! Thanks Fetch!

They are an extremely unorganized company! Do not let the reviews fool you. I found them online and was linked to their website at
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I left for a 3 day trip and hired Fetch a Pet South Bay to take care of my two dogs. Someone only came on the third day! Luckily I had given the house key to my sister in law who lives right across the street from me to check up on them. To her disgust on both days, she found they had gone to the bathroom in the house… a lot! She did not clean anything up but did feed them. 2 days went by and no one ever showed up, only on the third day someone came. The «petsitter» cleaned everything up and made it seem as though nothing ever happened. I showed her pictures on their web page and she said the person that was at my house on the third day was a man who apparently is the GM. What really upset me was that it was NEVER reported to me when I returned home and they still charged me for the full 3 days. Luckily I had my sister in law to watch over, 2 days without food, water and living in their own fecal matter is not acceptable. Your ‘lil ones trust you to find good people and I feel horrible I was unable to fulfill that. I now take my dogs to Grateful Dogs. It is a little pricier and hard to get into but you have guaranteed good service and you know your pet is safe. If you must use Fetch Petcare I recommend calling them everyday to make sure they are doing their job!

I’m thrilled that we found a great petsitting service here in our new neighborhood. Diane T. takes care of our 2 dogs and 2 cats on the days I work extended hours, and they all ADORE her! OK, our tortoiseshell may not love her, but this is a cat that has chased off a couple vet techs and one petsitter in the past. It’s great to have the progress reports text messaged to me, and I know I can always send her a message too with last-​minute updates.

I have been using Fetch for my dogs for a couple years now. Fetch is superior to any other dog sitting service because Fetch personalizes each visit with your dogs. (Ive noticed that other services walk about 20 dogs at once — which doesn’t seem very attentive). Fetch has very responsible dog sitters and they have always been there for either our in advance or last minute needs. They customize your visit according to your dogs needs– and having two high energy dogs, I appreciate my dogs being tired when I get home! I highly recommend Fetch and all their services!

I am a Fetch! pet sitter but I also use the service for my own pet care when I am out of town. Our pet sitter Koyuki is great! Our animals adore her as though she is part of the family and she is always very relient and professional with the special care of our animals. It is great knowing that we can go out of town and our pets will be taken care as though we were there doing it ourselves.