I have been working with Fairfax Screen Printing over the last 15 years and my work with 7 organizations. I have been with them almost since the day they opened their doors! Service is amazing; polite, efficient with excellent follow-up. They are responsive and timely… NEVER…have they missed a deadline! They make excellent recommendations and know their products. They have done all kinds of swag for me! They have done thousands of t-shirts for me. They have done fleece jackets, vests and wind-pro jackets with beautiful embroidering. They also do piece work for special embroidering projects. They keep track of all my projects, all my art, work with me for invoicing or credit card usage with the rules and regs of each organization I represent. Their prices are the best I can find. Their products are top notch quality and the t-shirts don’t shrink! Proof of quality is my husband’s t-shirt they made for his martial arts group in 1995. I can pick up my orders personally, they can ship them for me… or when I am in a pinch… here comes a courier! I ordered on Tuesday of this week and at 3 p.m. today I was rolling my t-shirts by sizes for my event this weekend! I won’t use any other company! Tell them Nancy sent you!
Lia D.
Évaluation du lieu : 3 Springfield, VA
UPDATE: I really appreciated the company contacting me recently to offer a refund on my order. Everyone makes mistakes and it’s nice they are working to rectify the situation. I would try them again — this time with a PANTONE file :-) ORIGINALREVIEW: The quality of the shirts and turnaround time was fine. I was disappointed in the way one of the colors turned out. The file I submitted had one letter in orange, and in my proof the designer confirmed orange. When I picked the shirts up, the letter that was supposed to be orange was yellow — like a bright, goldenrod yellow. I get that they cannot guarantee exact color(unless you give a pantone) but I was disappointed that it wasn’t even in the same color family. The gentleman who I spoke with even said it was gold. This t-shirt was to be handed out as part of a new branding effort that introduced orange to my company’s color scheme. It’s very important for us to be consistent and so sadly this was wasted money for us. I guess I wish they would have 1.) forced me to turn in a pantone in order to place my order or 2.) been willing to rectify the situation(even giving me a small discount on a re-order would have been nice.) It just left a bad taste in my mouth. Sadly, I have gotten better consistency ordering online from places like 4imprint… and if they screw something up always refund you 100%. So I might have to stick with that in the future…
Jerry T.
Évaluation du lieu : 5 Camp Springs, MD
The staff at Fairfax Screen Printing is excellent. We went to Taeo(the owner) after several other companies left a bad taste in our mouths, and on the shirts also. Taeo will take a lot of time with you, explaining the process and ensuring your happiness in the end result. We have used his company on three batches of shirts now, and he never fails to disappoint. He has an amazing attention to detail and his graphic designer Andrew is also very talented and prompt in sending screen proofs. The entire staff is very friendly and we’re proud to support a wonderful Mom and Pop place such as Fairfax Screen Printing.