The Mark at Dulles Station

I lived at The Mark for about two years, and the only reason I will not continue to live there is because I am relocating out of state. I have had an excellent experience living here. The apartments are nice, the two sitting areas/​gardens are lovely, and it is convenient to everything in Nova. But I have to say what really makes the difference for me is the staff. The management team at The Mark actually really cares about your needs as a resident, are willing to work with you on any situation, and really make you feel welcome to come to them with your concerns. I have not had many maintenance issues, however any I have had were resolved the same day I reported them. The community is fairly quiet, which was important to me as a working professional. I highly suggest visiting them and calling them home.

I just want to add on to my review. The reason why they require a parking decal… there are people who live in the other apartment complexes, like Icon, who park in our garage because over there they have to pay for a parking (for a second car) in their garage. So they come here and try to take up our spots because they want free covered parking. I know there are a lot of spaces still available now, but if this keeps up, I imagine they will start to take over the garage.
Also, as someone who has experienced more than 1 apartment complex at Dulles Station, The Mark is far better in management, maintenance, living space, parking, everything! When living in an apartment complex, management is trying to accommodate everyone, not just you. I’ve never seen management care so much for their tenants as much as The Mark. I like it here, and regardless of the changes they made, I would NEVER go back to Camden or go to Icon.
If you read the reviews at the other apartments and compare it to this one. The type of complaints are different.
Actually, …you all should go to the other locations. It’s nice and quiet here with mostly professionals at this place. I don’t want that to change. It’s boring here. *ahem* Don’t come to the Mark ;-p

I have to agree with the previous comments here about all of the negative changes since the new ownership began. Essentially, they took away all of the perks of living here. My biggest complaint is that the club room/​business center is now open only until 8pm each day. It used to be open 24 hours. They have begun to allow private parties in this area, as well, making it impossible for residents to use the computers, printer and fax machine. Every day they are cutting something so that it is no longer available for the residents. Even though these apartments cost more, we thought it would be worth it with all of the extras. It was – until the new owners came in. It’s not a bad place to live. The maintenance guys have been great, and I feel safe (although we had two bikes stolen out of the bike rack). It’s really just that the $ 2250 we pay for a two bedroom two bath is way too much now for what we are getting.

It keeps getting worse – I stand by my original complaints posted in December 2014. Management just sent notices that they will be enforcing parking and requiring tenants to obtain parking decals for their vehicles. First off, there is NO PARKING PROBLEM. I have NEVER had trouble finding parking in this complex for 5 years. EVER. This is just an attempt by management to make money off towing cars from the garage.
I have a company car that changes frequently (not my fault) and I therefore cannot «register» each car with the apartment management and asked if an exception could be made. They’re response, «Unfortunately, blanket permits are not possible. For liability and security reasons, we must be able to assign a permit to a specific car. If an emergency or sensitive situation arises and we do not have the means to contact or verify the owner of the vehicle then we can’t assign a permit and allow it to park in the garage.» Liability and security reasons? Is this an unsafe place to live? The garage is not a secured garage by any means. WTF. I pay $ 2,000/month to live here and can’t park my car in the garage?!
I haven’t even touched on the proof required to receive a parking decal. They practically want your first born child. I’m sorry, but if I tell you the license plate and make/​model of the car I’m associating with my apartment lease, why do you need proof of insurance and ownership? I’ve never been asked to provide such proof at any apartment I’ve ever lived in.
Needless to say, I will NEVER recommend this apartment to anyone and will not be living here upon my return to DC in the future. Way to ruin a great place, BET Investments.