I used these guys over a year ago for my daughter’s fourth birthday, and I was very very pleased with them. First and only exchange was brief, friendly, and businesslike: send us a deposit and we will be there on the day you want. They brought three ponies for something like $ 300, which I thought was an amazing price. We live in Sherman Oaks, so they had to travel quite a distance for the money, too. They had an owner(maybe?) and a very nice young person to walk the ponies around in the back yard. They were kind to the kids and to the ponies, and the only thing I had been slightly concerned about – health and happiness of the ponies – was a non-issue. The ponies were treated like pets and they seemed fat, glossy and content. Not plodding around miserably with mangy hair like many ponies we’ve ridden at random farmer’s market or park. The day before I had bought a giant costco bag of carrots and we asked if the kids could feed the horses. They said sure and showed us how to do it. The kids LOVED that. Also, a bonus was they were heading over to another party after ours with goats and bunnies and things so they brought the bunnies in for free to keep the kids who were not riding occupied. Also a big hit. We had about 25 kids there and everyone was kept happy pretty much the whole time. The most we ever had in line was probably five. ??Weirdly, there was not a spot of poop left behind, and somehow I never spotted anyone picking any up at any point! Were they super-sneaky about it or was I just too busy to notice?