West Country Heating and Air Conditioning

STAY AWAY FROM THESE CROOKS. Had an AC unit we seldom used (also used a swamp cooler). Compressor was going out while under warranty. They came out and band-​aided it to make it work. After warranty expired it conked out for good. Had someone look at it and he said that unit model had many issues and should have been replaced when I first called them. If never use them again for anything.

My fathers new (older) house has a newer swamp cooler on the roof. I knew the former owner had a plan but during the move in I misplaced the information and even though they had been there during the purchase of the home and I told them we wanted the service, they never contacted us back.
After searching around I called (just before peek) season and left a voice mail. The very nice receptionist called back very quickly and set up the appointment within a day or two which was perfect for us.
Derek came out and was very nice and professional.
We signed up for the service plan which will prep for summer and winter. He fixed the pipe line that busted do to our lack of winterizing and got everything working great.
We were then told that if we have any problems that being part of the service plan will get my dad priority service if needed. While we hope this is not an issue, my father is quite a bit older and knowing we will be able to get service quickly is a little bit of a relief.
I just recommended them to a friend and realized I had not left a review. I wanted to make sure I did so I had the listing in my reviews in case I misplace the information again or need it when I am out and about.