Simplie Seafood

First off let me start by saying great staff anf service.
I’m very picky when it comes to crabs and seafood. This place went above and beyond to satisfy me its customer. We ordered a bushel of crabs, that came out to 8 dozen crabs. The crabs were tasty and cooked to perfection. We asked for spicy season and boy were the spicy. I had 1lb of steamed shrimp they were some of the best shrimp we ever had. The main reason we gave this place a try was the price. Unbelievably reasonable prices.

For mother’s day we ordered two dozen crabs over 24 hours a head of time from Simplie Seafood. They took our complete order and told us when we could pick them up. When we went at the designated time they girl behind the counter told us they did not have any crabs at all. When I told them my name and that we had an order set up they still said there was nothing they could do. They even went as far as telling us we never called them and that we never made an order with them which of course was a lie. If they messed up our order that is fine (although slightly annoying). But the issue is that instead of addressing the problem and maybe apologizing they accused us of lying. I can deal with an error but when your rude on top of forgetting our order that is when you have lost a customer. I will not be going back because, though I was excited to get some food from here, I wasn’t even given the chance and then told I was lying about ordering food from them.

I rarely give a place 5* but this place deserves it. I’ve been to this place twice in two days. The first time I ordered a fried catfish platter and it was pretty good. The fish was lightly breaded and fried but not greasy at all. I like how they have fresh seafood on display so you can see what you are actually getting. You select the piece you want and they cook it. You get a good portion as well for the price. Speaking of price, very affordable. My platter was 9 $ and it came with fries and slaw. They have a variety of choices and everything is priced reasonably. My second time was for the crabs, blue claw to be exact. It’s not really crab season but they had some and I couldn’t be more pleased with the quality and quantity. I bought the smallest size they had and they were pretty big and meaty. And they cooked them free of charge. They will season them to your liking and mine were spot on. They have something for all the seafood lovers and you won’t be disappointed. In fact, stop reading this and go check this place out. It’s not fancy but it’s clean and the fish is fresh. What more do you need.