Aamco Transmissions & Total Car Care

I have absolutely nothing but good to say about this AAMCO. Roger, his brother, and the rest of the crew were always very courteous, professional and have always explained things with very little technical or automotive jargon.
It is rather difficult to find honest car repair shops these days and after going here for over two years, I must say, I have never been disappointed. I live in North Miami Beach, yet I travel all the way to Hialeah to get my car serviced. Needless to say anymore!
Thank you guys!
André

This place is a joke. They are thieves in my book and I have yet to get service there. I bought a voucher on Living Social in March to have my oil changed. Soon after the voucher was purchased, I took a drive to AAMCO on a Saturday to get the oil change I paid for. When I got there, the man in the office (I’m guessing the owner) told me it was too late and they did not have any time left to take care of me. I politely agreed that I had later than I liked and knew I had taken a chance by going there anyway. He asked me to come back earlier on a Saturday or during the week (I work and during the week was not possible). I asked if I could make an appointment for a Saturday and he told me they do not make appointments. I agreed to try and come earlier whenever I could get back there. Fast forward to October. My boyfriend, who was not working decided to take my car in during the week, since it is in dire need of an oil change. Low and behold, he gets there and they REFUSE to service the car yet AGAIN (same guy)! Now, all of a sudden, we need to make an appointment AND only for SATURDAY!!! The only thing they had, was of course, another 2 weeks out. These people are thieves, they put their business on Living Social to try and make money and introduce new customers to their business, yet they do not want to service people with the Living Social vouchers. They lack in customer service and the owner is a horrible and rude man. I have gotten a refund from Living Social and will NEVER return to this place. I will go to another GOOD mechanic. They get one star, because no stars is not an option.

Stay tuned… i plan to review this place very soon since I was recently there, twice, for the same problem. So far, after the second try, and a total of $ 2,330 –I’ve been driving the car for two days and all is good. Once I see that it has in fact been repaired I will come back and complete my review. The number of stars for the moment are based on their promptness to attempt to solve my problem and on the owner’s attentiveness and willingness to fix our vehicle. I will say that he took his time to explain things to me and never seemed rushed. I can’t say I am satisfied with the cost because I do feel it was quite steep but if the problem is in fact finally fixed I will feel that they are knowledgeable mechanics as they claim to be.