Skyline Shirts

If I could give a negative, I would. I ordered two shirts in mid-​December as a Christmas gift for someone who has a business in Florida. I found out the gift would not be delivered in time. I contacted Skyline Shirts who responded saying the order would be cancelled. I have e-​mails from December stating that it could take a month for my refund to be issued. STILL NO REFUND (It’s April) and the company is not returning my e-​mails. It’s also impossible to reach anyone via phone. Worst service ever.

Ordered from them once, and everything was okay, came in time, but they printed on a normal v-​neck, when I ordered and paid for the more expensive double-​v. When I got it I told them it was not right and they told me they don’t offer the other style anymore. I replied asking for a refund for at least the difference. No answer.
I placed two orders in this time, one just in time for 2014 football season and the second for my boyfriend’s birthday (November 2014) placed two weeks apart. First one didn’t come, and I emailed them many times, and received responses «it’ll go out this week» every week. Then I said cancel it, football season, for me, is over now and my boyfriend’s birthday has been passed for quite some time (I ordered it to have it a month before his birthday, just in case). NO response.
I emailed many times to get a refund on both my orders, ignoring the refund they owed me in the first place. NO Response. So I told them I was going to the BBB and Attorney General. Neither has any response. So apparently, I’m just out the hundreds of dollars I spent.
How are they not being sued for all of this?

Oh boy! I think I may of just been taken for over $ 300.
Never had a problem with this company before. I own a retail store and have used Sky line for almost 2 years with at least 8 – 12 orders each ranging from $ 300 — $ 800. Always good quality and pretty fast delivery. This time, I ordered shirts back in November for the holiday rush and got an email in Jan that they were back ordered. They sent me a 20% off coupon. I’ve been trying to reach them for a status on the order and no response for over a month. We just tried logging onto our account and the site is suspended. Looked at Unilocal and found all the stories.
Something makes me think that i’ll never see that money again.
Shame on you Sky Line.

Unbelievably awful experience– they not only shipped us the wrong thing (cut the tag off a men’s shirt so we’d think it was the women’s one we ordered) but they also left out 4 items and have yet to send them to us. This has been going on since October 2014 and they’ve yet to respond via email or phone. Their phones all have voicemail full boxes. This company is awful and I wish we’d researched before ordering.
DO NOT TOUCH THEM WITH A 10 FOOT POLE! They’ll steal the pole.

well, now I feel dumb.
I ordered a shirt back on November 14^th. I emailed after 3 weeks and was told I’d get my shirts before xmas. When I didn’t look like it would make it in time for the winter holidays I emailed, but figured hey, I was ordering from an affordable place. stuff happens.
When they emailed me that I would get it by Jan 14^th, I was again excited. I really don’t care when I get the shirts as long as they get here!
Four unanswered emails and 3 weeks later, and they’ve stopped sending me optimistic shipping dates. dummy that I am, I came here to warn everyone and saw that I should have seen this coming. The BBB knows, too. So… maybe I’ll get the t-​shirts in time for next xmas?

I’m in the same boat. Took my money and only one response to my email inquiries. Phone number says voicemail full. And now, on 2/​3, the web site is down. Reported to bank fraud department.
If you’re going to come up with a scam, why go to all the trouble of making an online t-​shirt web site?

How do this place even have a 1 in a half star rating??? HOW did I NOT check there Unilocal and just blindly order?
Shame on me. But shame on you company for charging my credit card for a product that was never delivered, do you even exist?
Reported to my credit card company and the gal on the phone was super sweet and apologetic and said I was not the first to deal with these criminals and probably not the last.
SAVE YOUR MONEY, this company is not even real.

/*/*/*/*/*/*/*/*/*FRAUD ALERT!!!*/*/*/*/*/*/*/*/*/*/*/
Unilocal, you seriously need to add «FRAUD ALERT» to your review section. It’s too late for me, they have my $ 248 for 8 hoodies, and I have no hoodies 2 months later. I filed a claim against them with the BBB. I found that I am among HUNDREDS of fraud complaints. So pissed!

I feel like such a freakin’ dope for not checking here first before placing my order.
This is by far the worst company EVER. Do not buy anything from this company. You’re wasting your time and throwing away you money Why? It’s all explained by the many other reports here.
This company is a scam and I’ve reported them to my CC company.
~AB

Worst company I have ever worked with
¹¹⁄₁₉ — Ordered 5 hoodies for Christmas…
¹²⁄₅ — Skyline’s Delivery Date — Product did not come — Skyline Charged my CC
¹²⁄₁₅ — Emailed and asked status
¹²⁄₁₆ — Company said they are having problems getting product out would I like to cancel — Answered back — no I understand, please get them to me soon. — No return answer
1 – 18 — Still no shirts — Emailed and no return answer
1 – 19 — Still no email answer– Check with Better Business Bureau — GRADE F
Called and reported fraud to CC Company… This company does not deserve to be in business.

Can you even put half a star? This company sucks ass. All I wanted was two t-​shirts I designed and I put in 3 credit card numbers online all popping up saying insufficient funds which is NOT the case. I called several times. Even their customer service goes straight to voicemail. When I emailed them they said «IT is looking at it and trying to resolve your issue.» So… does what the fuck does that mean? To which I emailed back telling them to call me so we could set up a phone order. No call back. Ever.
Now reading the reviews I’m glad my card didn’t go through. I probably would have never gotten my shirts, if this is even a shirt company
AVOID ANY CONTACT WITH THIS COMPANY/​WEBSITE. THEY ARE TOXIC.

I’m shell-​shocked Unilocal would allow a straight-​up scam organization to appear on the site.
I ordered two custom tshirts on Skyline Shirts’ website on October 1, with an estimated delivery date of October 20. I contacted the company on October 21 as I had not received my package, and got a response the next day from Dania Sanchez saying their system had sent me an email informing me of a backlog problems that had been filtered into my spam box. She told me «It seems you did not receive our email about the back order issue with the vendor. We have noticed that sometimes our emails go into the SPAM and BULK folders since they are automatically generated once there is an issue.» She proceeded to say they needed another two weeks to process my order as they were waiting for the ink to be shipped from Europe.
Despite the red flag right there — what kind of special ink do you need from Europe to print on a couple of cheap tshirts? — I didn’t become too concerned (and didn’t have time to deal with this). However, I checked my spam box, which shows emails filtered as spam as far as 30 days back, and did not see any email from Skyline Shirts. As I placed the order on the 1^st and checked on the 22^nd, it would have been there had this «spam email» really existed and gotten filtered. Nonetheless, I gave them the benefit of the doubt and told them to proceed with my order but cancel it and give me a full refund if after two weeks the ink still didn’t arrive.
Two weeks after, November 5, I emailed them back asking for a full refund as it had taken too long and I no longer wanted the shirts. The next day an individual named Yahaira Rodriguez responded and said she had forward my refund request to her manager. I did not receive a refund. On November 13, I emailed back and asked the manager to correspond directly with me and update me on the refund status. I have not received a response.
The people who either corresponded with me or were copied on the email chain are as follows:
Dania Sanchez,
Peter Brown,
Yahaira Rodriguez,
Willy,
I just filed a complaint with the Internet Crime Complaint Center and encourage anyone else who’s been defrauded to do the same at
.

DO NOT, I REPEAT, DO NOT ORDER FROM THIS COMPANY.
This company is by far the worst that I’ve dealt with in a very long time. The phone system hangs up when you call. If you don’t believe me just give it a call. I ordered my shirts almost 2 months ago with promise of delivery on Sept 1^st and still no shipping or tracking information (now september 22). I’ve attempted to contact them with no reason for the delay or reply to my requests.
My advice… Go somewhere else. I needed my order for an event this weekend and now I have to find an alternative.

Worst.Experience.Ever.
1) July 28^th, 2014 — placed an order for 2 shirts and received an email confirmation that the shirts would arrive no later than August 14^th, 2014.
2) August 14^th, 2014 — Did not receive my shirts. Attempted to call Skyline, but all mailboxes were full. Sent an email to customer service and they replied that day saying they apologized, but due to a shortage in ink, it would be another 2 – 3 weeks.
3) September 3^rd, 2014 (3 weeks later) — still haven’t received my shirts. Sent an email requesting that my shirts be delivered immediately. Skyline replied saying «They will not be ready.»
4) September 17^th, 2014 — still do not have my shirts. It has been over 7 weeks. I will be contacting the Better Business Bureau as well as my credit card company.

Absolutely Horrible Experience! I am still waiting for my order since July 6, 2014!
They do not answer their phones at all and as of today their «Mailbox is Full»… I wonder WHY!
I received an email from Robert Brown for the first month of inquiries, but now all is silent. I have had no reply since August. I have requested a refund as no product has been delivered, which I don’t think it’s happening. I am glad I didn’t order more than two.
It’s time for a class action suit and close this business down!

Does not even deserve one star. Just reported this company to the Better Business Bureau.
They do not fulfill orders. They are the biggest crooks and completely full of B.S. They prey on ignorant customers to collect their payments and never follow through with product delivery.
Company quickly collected money for my order and indicated a promised arrival date of delivery. Product never came on that date. Called phone number to inquire and there is no phone support, nobody answers the phone and nobody returns messages. Wrote email and got response of some fabricated lie about the ink having to be imported from Europe and that they are at the mercy of their vendors. Never read a more unprofessional excuse. Complete and total B.S. They can not say when the product will be ready. Waited two more weeks and of course still nothing and no follow up and no promise to fulfill order. Demanded a refund and apparently that was a quick request to process! Wish I had checked out their Unilocal page first, which is what I should have done from the start, as it turns out that plenty of other people had the same experience.
This company is a fraud, they accept orders and never follow through. They are preying on ignorant customers who will place orders and just give up on them ever arriving. Biggest embarrassment to online commerce. DO NOT FALL INTO THEIR TRAP!

if there was zero stars that is what I would give them… if you think I’m lying call them I just tried 08−05−14 at 3:15 pm EST… regardless of what number I pressed all I received was a leave a message recording. .I ordered ONE T-​shirt black with only 3 small words and this is the E-​mail I got in response after waiting 2 weeks… So this means I would have to wait 5 weeks for a black T shirt with 3 words… DO NOT BUY FROM SKYLINE SHIRTS… BELIEVE THE REVIEWS.
Hello Sam,
We apologize for the inconvenience. Due to a vendor shortage your order was delayed. Your order is set to ship in 2 to 3 weeks. We will send you a tracking number as soon as your order ships. Again sorry for the any inconvenience.
Best Regards,
Peter Brown
Skyline Shirts email
Customer Service
Fax: (888) 800‑3016
Email:
From: LiveChat [mailto:support@livechatinc.com]
Sent: Monday, August 4, 2014 11:56 AM
To: Skyline Shirts Help
Subject: New offline message [LC #1 076 468.N93SNHKL37]
Your name: sam
Message:
Order #7 049 842 when do I get a tracking number?
Message has been sent at: 2014-​08-​04 17:55:55.
Chat has been opened from website:
Message has been routed to skill: All operators
Message ID: [LC #1 076 468.N93SNHKL37]

If it was possible to give ZERO stars, I would’ve. Guess I’ll have to settle and give them the 1 that they don’t even deserve!
Now, before I go into everything, I am going to post a series of screen shots of my conversations and the horrible excuses they have me and the way they handled my order.
I ordered THREE shirts online from them back June 25! Thankfully, that is all I ordered. I wanted to check them out first before getting as many as I had originally planned. SO GLAD I DID!
As you see in my first email, confirming my order… they said my order was expected to arrive by July 14^th. I checked on the 19^th, and my order status still read assembling”, so I emailed them asking what the hold up was.
2 days later, (July 21^st), they replied with some BS excuse of a story, obviously trying to buy more time… but closed by saying everything would be shipping out «tomorrow» (22^nd)!
Again, I tried to be patient. The 27^th came around…5 days after their SECOND «promise», and I emailed them yet again after seeing that my order was STILL «ASSEMBLING»!
They responded the next day this time, (28^th), apologizing, AGAIN… blah blah blah… FINALLY it shipped that day! OVER A MONTH FROM THE ORDER DATE! Tomorrow is the 31^st and I just check the tracking… looks like I will know the quality of them then… really though, it doesn’t matter anymore to me… even if the quality is the best I’ve seen, it’s not worth the headache and I will not be ordering from this company again!
Lesson learned! Next time, I’ll check Unilocal first! Had I seen all the negative comments before, I wouldn’t have wasted my time. Hopefully you don’t waste yours!

STAY AWAY and DO NOT do business with this company! It’s been over a month and still have not received my order. My last 2 emails went unanswered and I still don’t know when or if I will received my order. I tried calling and all I get is the answering machine. If I could give negative stars I would.
UPDATE: After I reported them as fraud and after almost 3 months, they finally shipped my order. THIS COMPANY IS A JOKE! If there are any positive feedbacks they are definitely from the owners. DO NOT DO BUSINESS WITH THIS COMPANY!!!

Ever had a fantastic idea and wanted to get it immortalized on a T-​Shirt? That was exactly my situation… You log onto their website, because their prices are competitive compared to other retailers online that allow you to customize your own shirt, without some ridiculous minimum order. Their website states delivery times ranging anywhere from 3-​days (express) to about 3-​weeks (free delivery). Everything about the selection and design part on their website is easy and fairly straight-​forward. I designed my shirt, and placed my order on March 4^th.
The next day I receive an E-​Mail from Frank and Alfred stating that due to weather, vendors, and UPS, that the delivery time may take upwards of 4 – 5 weeks– which is fine, because the weather had been on the fritz anyways. On April 7^th, the day before the 5-​week mark, I sent an E-​Mail to all parties who had originally communicated with me, stating that if the order cannot be fulfilled this week, to cancel it outright.
Almost immediately, I received an E-​Mail back from Frank stating that my order was set to be shipped within 48 hours. I received the shirt Express Mail (faster than originally ordered), and got nothing but compliments on it when I first wore it out. I would be open to ordering from Skyline again in the future, but would prefer checking first on shipping fulfillment before confirming/​placing my order.