The company owner has come out to my house and reviewed the work that was done because almost five years later a leak was found INMYHOUSE. Claims not to have records of what was done. Permit was taken out on 11.30.10. Again, I will state BUYERBEWARE.
Todd B.
Évaluation du lieu : 1 Cedar Rapids, IA
Within a 2 day job they damaged our driveway, left satellite dishes in our backyard, and we had to file a police report for missing property. On Wednesday November 13, 2013 Pa’s Construction LLC began the work on our roof. The roofing agreement was made through Daniel Saunders, sales manager for Pa’s Construction LLC. The contract agreement was made for $ 3655 and included acquiring all necessary permits, the removal of one existing layer of shingles, the disposal of old shingles and excess waste, installation of ice and water guards, application of tar paper, new pipe boot flashing, new ridge vents, clean up of job site, a 10 year workmanship warranty, and the removal of satellite dishes. Both my husband and I were at work during the day while the crew was working on our roof. The evening of November 13 when we arrived home, we noticed a huge dumpster in our driveway that the company was using for waste disposal. We also found that the throat of our driveway was newly damaged, and that there were tire tracks that led from the street to the damaged driveway and up to where the dumpster was sitting. Not to mention our backyard was full of equipment to be used the following day, trash from a meal the workers had eaten, and the satellite dishes that had been removed from the roof. To top it off, our dome vents were removed, but the holes were left in the plywood and shingled over. NOWWEHAVETODO A TEAROFFTOFIXTHEHOLESLEFTINOURPLYWOOD. The following morning on Thursday November 14, 2013 my husband called the company expressing his disappointment in the damages to the driveway, and requested that the company make arrangements to get repairs made. That day the company finished the work on our roof. When we arrived home on the evening of November 14 the damage to the driveway had not been repaired, nor was there any communication explaining their intention to make any future repairs. The satellite dishes were still sitting in the backyard, despite the contract which stated that they would be removed along with all excess waste. That evening I also noticed that my jewelry boxes had been rearranged. The following morning on Friday November 15, 2013 I took a better look at my jewelry boxes, and discovered that my jewelry had been rummaged through, and our dresser drawers had been gone through. I was also missing both a diamond ring and crystal earrings. We called the police that morning and a police report was filed for the stolen jewelry with Cedar Rapids Police. Between November 15 and 21 my husband called Pa’s Construction LLC at least three times to discuss the repair of our driveway, and was told that the company would drive by and check it out. However, the company made no agreement to make any repairs, nor have they stopped by to look at the damages. On Friday November 22, 2013 we received a bill in the mail from Pa’s Construction LLC dated 11-20-2013 which expressed that our payment of $ 3655 was«Due upon receipt!!» and that we would receive a «Late fee after 5 days!!.» We don’t think it’s acceptable to send an invoice with work still to be done, let alone due in 5 days. As soon as our driveway was damaged on November 13, 2013 we called Pa’s Roofing. The only information that they gave us at the time was that they would come by and«check out» the damages. They never once communicated with us to explain that they were even thinking of fixing the damages. We were billed on November 20, 2013 and the invoice stated that the bill was to be paid in full, and that it was due within 5 days. My husband had called Pa’s Roofing multiple times between November 13 and November 20 to find out if they would fix the damage they had caused, and after the invoice was sent Pa’s had stopped answering or returning his phone calls. We filed a complaint with the Better Business Bureau on November 26, 2013. Suddenly, on November 29, 2013, within three days of our BBB complaint, we were contacted by Pa’s Roofing. The phone message from Pa’s stated that they wanted to speak with us as soon as possible to make repairs to the driveway. Two days later the satellites were removed from our back yard, and repairs were made to the driveway. We greatly appreciate that they fixed the damage done to the driveway, and removed the satellites. However, it is unfortunate that it took us filing a complaint with the Better Business Bureau before any action was taken. Unfortunately, the story does not end there. After repairs were made to our driveway, we paid Pa’s roofing in full for the work done to our roof. As soon as the check cleared on December 10, 2013, Pa’s Roofing called to threaten us with a lawsuit if we did not remove all or portions of this Better Business Bureau complaint within 24 hours.