What can I say Turned my lawn brown and then tried to up sell me to scrub protection when I called them about it. Worst service and worst customer service to back it up.
Mike J.
Évaluation du lieu : 1 Chicago Ridge, IL
This is a scam shop. Asked someone to come out to look at some dead grass, they signed me up for a yearly service without permission. They sprayed my grass. I called and canceled. They came back a month later and aerated. I called again to cancel. Do not use them for anything. Do not let them get your address. They are only interested in ripping you off.
Jan M.
Évaluation du lieu : 1 La Grange Highlands, IL
Absolutely aweful customer service. Ordered Services on the 15th of the month and was told they would be out in 7 – 10 days. No! called the 30th and was told well its about 2 weeks they will be out the 31st… No! No one came. Called the 800 # and was told there was a scheduling error and they will have a manger contact me Monday the 3rd. About 20 mins later I receive a call from this location telling me they just couldn’t get there that day(as promised) and will be out in a few days. I told him well you dont need to if I dont hear anything by Monday I am canceling, he just said OK. Of course as expected no call no show Monday. I called Tuesday morning to cancel, they did not care at all. Clearly this company is too large or poorly managed to care about their customers. Save yourself the time and aggravation, call Scotts or anyone else!
Yvonne L.
Évaluation du lieu : 1 Chicago, IL
This company has been awful to work with. First, they are always trying to up-sell you on service… ALWAYS. Secondly, they would come to service my house and would never do the backyard even though they were contracted too. They would leave a note on your door saying«sorry they missed you» even though I was clearly home. The final straw was when they serviced my neighbors house instead of mine(gave them the bill with my name on it) and then I had to go through hoops(and their collections constantly calling me) just to get them to reverse the bill. Not worth it!!!