This is a tightly-run ship, for filing many youth through the ritual of «teenage braces.» The first visit is «free.» You fill out paperwork in-office, since although they have a web site, they do not provide the ability to print and complete ahead of time. So, they could get with the times a bit more, with that, but their forms aren’t too lengthy, so it only took about 5 minutes in the waiting room. They then take you back, put your kiddo in a chair, and do a cursory look, to determine if your child needs braces, and what approach they would take. But really, there is enough of a glance to see how severe or moderate the issues are, and Dr. Small knows what he’s doing, so not a huge ordeal. At the end, they will say, «about(fill in the blank) years… about(fill in the blank) dollars.» Then you can decide if you will come back, pay an up-front cash fee(in our case about $ 200), and get X-rays and molds made. A very nice feature is that they will take the dollar amount your insurance doesn’t cover, and break that cost over the course of months of treatment, as in-house financing. So, the pain of $ 5000, less insurance, can be spread over approximately 2 years. They file«most insurance,» so you likely won’t have an issue.