Dryclean Central

Horrible! Out of 5 garments, 3 were ruined. A pair of pants were returned with 3 holes in the front. They said the holes were there. Why would I pay to have a suit cleaned with holes? My winter coat came back totally faded. They said the fabric caused the discoloration. I have had it cleaned there before with no problems. It looks horrible. My son’s suit jacket came back with a discoloration on the sleeve. They’re cleaning the suit agsin, but I don’t expect much. DO NOT USE THIS CLEANER! I’m only giving it 1 star because I can’t post without a star. It really deserves NO STARS.

«You get what you pay for» couldn’t be more true. They break buttons, clothes come out wrinkled — and sometimes I feel like they just ironed the clothes didnt even wash them. i make sure to keep my receipts after I suspected losing a few items there.
The only reason they get a second star is because they provide a service at a pricepoint. if thats what youre willing to pay, at least your clothes will be ironed.

Never had a problem with them… great service and they get your clothes ready and clean the same day as long as you get it in before 9am

I’ve gone to Dry Clean Central several times and all times have been bad. I’m done with this place. They got red dye on my black & cream sweatshirt and burned one of my shirts. At first I thought the dye from the black part of my sweatshirt bled but, the more I looked at it the more I noticed it was not the sweatshirt. The cuffs on the sweatshirt (cream) were still the correct color but the collar looked like someone had spilled Kool-​aide on it. If the shirt bled, all of the cream trim on the sweatshirt would have been the same color. They completely ruined my clothes. They also burned my denim shirt and took no responsibility for their actions. I could have washed the shirt myself. The shirt wasn’t even dry clean only. They can’t even do simple things like iron a collared shirt without spoiling it. If I could, I would give this place a zero. I specifically didn’t bring hard to clean items there, in fear they would get damaged but, clearly they can’t clean anything properly. I emailed the manager about my situation and never heard back. Buyer beware! This place is bad news. I don’t care if it was 50¢ an item, I still wouldn’t go there. It’s simple just not worth the trouble. The counter boy is actually very nice and people have to understand he doesn’t won the place, he just works there. He can’t do anything for you, it’s management that’s the problem. This place needs to be shut down. They should not be able to do business if they can’t even provide basic dry cleaning service. There are just way to many complaints for this place to be in operation. There is actually a dry cleaner in Carle Place that only charges 40 cents more and does real dry cleaning.

Anybody who brings their nice clothes here and thinks it will be done great is lying to themselves. Dry clean central is all about quantity and not quality. If you can understand that then you can have a great long standing relationship with them. I love these guys and have been coming here for years but you have to understand that they are really only good for dry cleaning and pressing cheap to average clothing. Do not take your nice clothes there or you run the risk of damage. I were a dress shirt, tie and slacks every day to work so I drop off a heap of clothes at once for dry clean only (never launder) and they come back clean. I only dry clean everything including all my shirts because this prevents them from losing color that would normally happen when laundered. Same with my Jeans. My jeans have not lost color and look as new as day one. That’s the way you should use this place. If you worry about your nice clothing, go somewhere else. If you want to use this for you daily clothing it”s great, but use it only for dry cleaning and not for laundry.

Comical! «Tested several times and not once broke a button» I give up. This place is bad news and won’t get my business any longer.

I have given this place more than a fair shake, but after my last visit I won’t be back. We don’t use dry cleaners often and have used them approximately 10 times over the past 3 years. Our clothes never came back feeling clean or looking pressed and sometimes still smelled. I went back only because I believe people have bad days. When I went to pick up 3 garments left there 19 days past their 30 day mark, I was told my 1 shirt was donated to make space. 1 shirt took up just so much space, go figure. Well, when I took a closer look at their carrossel, I notice plenty of space with older ticketed items still on there. I knew them to be older tickets because they were different colors and the kid behind the counter confirmed this. When asked to speak with a manager, I was told, at first, he was on break, and when I persisted and the counter kid actually went to speak with him, he didn’t even have the courtesy to speak with me to at least apologize. I totally would have accepted the truth and an apology. I also had a few shirt sleeves shortened recently and they charged me twice as much as my friends at work paid. They paid $ 5 a shirt while I was charged $ 5 a sleeve. Please use caution and don’t bring anything of value if you must use them.

DON’T GO HERE — I have a big load of 37 cloths and they messed up all my shirts. They look like it came from a dumpster. There were black stains and they said it was already there and they are not responsible. There was a reason for being so cheap but learned this the hard way. They have messed up 22 shirts of expensive shirts.

I would like to rescind my great review… Some articles were simply not clean!
I guess you do get what you pay for! But i do intend to use this store again for more expensive common items like comforter, jackets etc.
But not for suits or something i expect to be done well.

This place doesn’t deserve any stars. Horrible place. Rude people. Ruined the lining of my suits and said it was already like that, which it wasn’t. This happened twice. Never going back.

STAY AWAY! You get what you pay for. Worst customer service imaginable. Lost one pair of pants. Buttons missing are a very common occurrence. The last straw were the holes in my dress shirts from when they ironed off collar buttons. Counter help are apparently trained to blame the customer — «we don’t cover buttons». But what about holes? Manager tried to intimidate me – «There’s no paper tags on the shirts, we don’t know if we did it.» Did they think this was a scam I run on cleaners in my spare time?
BEWARE: here their motto is THE CUSTOMERS ALWAYS WRONG!

The quality and service stay consistent everytime.

This review is for the tailor-​she was horrible. First, we all make mistakes. With that being said, the Tailor (Francesca) tarnished my $ 200 dress by making a hole in the top portion and then stated upon pick up that I gave it to her like that. She is an absolute LIAR. Both her and the owner tag teamed against me and the owner was not even present when I gave my dress in to begin with. Poor tailoring, lack of professionalism and disgustingly rude. You’re a liar and you know it!

The worst ever
Cheap get you cheap
Owner/​manager like a sleazy car salesman
Tailor service= 400 jeans ruined
Clearly this was beyond them
My fault had that funny feeling let them touch the pants anyway
Never again!

0 Stars. When you bring in shirts for cleaning, you expect them to come out at least the same way you brought them in. In my case, three shirts were destroyed. When I went to pick up my laundry, I had 3 shirts suddenly appear with yellow spots. They accepted responsibility the first time to rewash and the worker told me it was the machine that did it. When I came back, I found all three the same way. This time, the story changed — the owner said I had stained them with food. The front, side and rear of the shirts were stained. It looked like oil. Unless I eat out of my rear end, there’s no way the tail end of the shirt would’ve been stained (this area would be tucked in). I had given them an brand new expensive Brooks Bros shirt. It didn’t even need to be washed yet. What a mistake! Ultimately, you may save a buck on the front end but you will lose a lot more in destroyed shirts. I lost more than $ 100. I suggested to the owner that he try to dry clean it — I was essentially told to get lost. All I wanted was for them to correct their own mistake. I wasn’t asking for compensation — just an extra effort to fix what THEY had done. I NEVER complain. In fact, when I was there to pick up the first time I tried to be discreet about the fact they had royally stained my shirts. There were a lot of customers in line and one of them even asked me if they had stained my shirt (he saw it and was shocked). I didn’t say anything out of respect on the understanding they were to rewash and do whatever it takes to fix their mistake. I didn’t want to yell. I didn’t get angry. I simply told the owner that if he didn’t want to do anything about my situation, I will simply not come back. I won’t be coming back. In hindsight, I should’ve read him the Riot act. That’s what these people deserve.
Don’t go to this place. I only went there because I work nearby. Never again.

The worst customer service I’ve ever experienced from an owner of a business. They permanently stained my new white coat because their dryer drum was rusty, and in an attempt to remove the rust stains they permanently wrinkled the coat. Then, the owner refused to give me a full refund to replace the item. If you care about your cloths, then this is not the place to take them. Many times I got shirts back dirtier and with more wrinkles. Don’t get lured in by the misleading signs outside that say $ 1.99 for any garment and Same day service. TIP: if for some reason you do take your cloths to them make sure to check all the «cleaned» items before you leave because they stick ruined and stained cloths in the middle of the bunch you are picked up, and then say they are not responsible for items once they left the store.

We all know how expensive dry cleaning can get especially during Sweater Season. Dryclean Central only charges $ 1.99 per garment (1 cent surcharge so really $ 2) and if you get the items in before 9am, the service is same day.
Sounds too good to be true? Well here are the Cons that balance the scale.
— CASH ONLY
— You MUST pay at the time of dropping off
— If you have any «Doodads» (certain buttons, Leather (even man made) material etc) they will NOT accept them.
— They wanted to charge $ 20 for my Full sized Comforter though there are no signs that give a price list for sizes or even that it would be more than the $ 2.
Those are the basics. There is a tailor service inside but I’ve never used them. The only thing I can really complain about is that they shrunk a dress which makes me a little suspicious about their cleaning methods, but whatever, it’s convenient and cheap. Nothing really beats that.

Absolutely terrible service. The have ruined two of my shirts and just last week they lost my favorite pair of slacks. The manager said he would call me with an update the next day. weeek+ later and still no update. As cheap as they may be, you still do not get your money’s worth. Avoid at all costs.

If you enjoy having your clothes returned back to your uncleaned and damaged, this is the place to have it done. I brought in a pair of dress pants (part of a suit combination) to have it dry cleaned a day before a wedding. When I picked it up the next day, I return home to try them on only to realize my pant leg was ripped to shreds!!! The pants did not seem to have been pressed nor cleaned in any manner. And when I brought my issue up to the employees and so called «manager», i was confronted with THE WORST customer service attitude i have EVER encountered. I wish you all god speed if you ever step foot in that establishment and conduct business with them. As for the one star rating… if i could put negative stars on it, i would! Good Day!