Vernon C Wagner Funeral Homes

My aunt recently passed and her wake was held here — The Funeral Director made her look excellent — we were all appreciative how things worked out.

It might seem a bit morbid to review a funeral home but I needed to speak about my experience.
I haven’t dealt with them in about 3 years so it might be different now.
When I had to plan my fathers wake and funeral it was obviously a very difficult time, especially for a 16 year old, the man we dealt with was very respectful and kind, which is a must in this business. He was very accomadating, and even gave reccomendations, and it wasn’t the highest priced items either, he went on what we told him about my father and gave us ideas of things to fit with the type of man he was.
The one thing I liked was that the casket selection was changed, they no longer bring you in to a room with caskets, its corners of caskets which makes it less morbid.
The prices were not outrageous, and he made sure we covered everything. The phone in the office rang many many times but not once did he rush out of the room to get it, it felt like he really cared and understood our suffering.
Well the day of the wake, things went a bit wrong, he was not there that day and a new man was who just started. Most of the things we selected were not there, or in the wrong room, we were put in a tiny room even though we paid for the larger room because of the amount of people coming. We weren’t going to fuss much though but we did tell them our concerns and they immediately went to work fixing them. The next day the man we met with originally came to our home to apologize about any problems we had which was very sweet.
Overall the experience was okay, I mean it wasnt going to be fabulous but this place truly cares about the people coming in their doors, and if you are looking for a place that is going to care about you and do everything to make you happy and to help make your loved ones final wishes come true then this is the place