AFC Doctors Express Urgent Care

My husband cut his self really bad and we have to urgent
was emergency because his

I have been to doctor’s express on several occasions and each and every time I found the service wonderful, I have never had to wait more than a few minutes to see the doctor, and the quality of care I have received has been extremely good. The price is right, a fraction of what one would pay at a hospital ER! For minor to moderate medical issues, it’s fantastic! They work well with my regular medical doctors and have always encouraged me to seek further assistance when needed!

My 69 yo mother had fallen and fractured her coccyx last night and was attempting to drive herself to this facility. She lives alone, and I live out of town, so I advised her to go there based on the advertised website hours of being open until 8pm, with no appointment necessary for patient treatment. On her way there, she called to verify the time of closing. That question was eluded and she was told to be there BY 7:30pm. She then turned around and drove herself to the ER.
I called back to ask the time of closing and the answer was replicated by «A». I then called again and spoke with «J» who stated that the doctor had already left when my mother originally called at 7:10pm.
My mother drove 30 minutes out of her way and was turned away from this facility, without explanation. This is very poor business and patient care, or lack there of. I am at least glad that my mother turned around before she arrived, especially when a doctor wasn’t even in the facility during normal business hours.