Sky Zone Trampoline Park

Took my 4-​year-​old for toddler time and was VERY impressed. The two hour time frame for $ 12 was very reasonable.
STAFF
The staff was great — from the minute we walked in they were friendly and so welcoming. The safety staff on the trampoline played with my daughter (and all the kids) and were great sports as my kid kept throwing balls at him for the last 15 minutes. The only reason I gave it 4 stars instead of 5 was bc at the end the staff started to nail each other w the balls when there were small kids around. I get it — have to have some fun and I’m imagine the job gets mundane, but it just seemed a little off to me.
CLEANLINESS
We didn’t use the bathrooms but every time I turned around I saw them cleaning. Mats, walls, railings, etc. I think that impressed me the most.
Overall great experience and we will definitely come back! Also helps that my kid passed out way before bedtime:) Keep up the great work!

Toddler time is amazing. The staff is very helpful and interactive on the trampolines with my 1 & 2 year olds. They also offer birthday party packages which I may buy for my daughter’s 3^rd bday. I also recommend their fitness classes! Can’t say enough positive things about this particular branch…

Give this place a C at best. Was fun for my kids at first but they got bored quickly. They had 3 dodgeball courts going and all the free jump spots taken. So with the 4 different spots to go to and lines the hour we paid for they really probably jumped 30 mins. Wasn’t what I thought and probably not worth the money.

I WISH I could give this ZERO stars but the system says I need to have at lest one to continue. This was the worst place I have EVER been to. I am a 24 and used to compete in gymnastics, now I just use it for cardio. This was my firs time being there and it was laughable. The mats and my handx were COVERED in hair grease and stunk of cocount. THE 3 FEET TOUBLE TRACKS IS WHAT DID ME IN! After 8 minutes of ealizing there is nowhere to tumble i went down and asked for a manager and explained to him nicely and asked for a refund as i was leaving and not continuing to use their facility. I told him this was my first time here and I would like to leave can you process a refund. He told me no! This was very unoranized, there were also unmonitored kids running amok and slamming into me and each other. They allow way too many people at once, may I add.

Great time. Great staff they work hard to make sure everyone is having fun and is safe! We had a birthday party there and the girls had a blast. They bounced and even had a dance off with the staff

This place could be great, however, it’s unorganized. Teenagers should not be walking on the benches and engaging in unruly behavior, but this is what they do as they’re no adults on the floor. The employees are teens.
The space is sizable, but I didn’t like how we were waiting for the instruction session… fifteen minutes we waited, at at three, when we were to begin our session, we were still waiting. We paid for the children to play, so we just went at ten past. Teens should not be able to utilize this space if no parent or guardian are present.
Other than this, I liked the place.

we have been to many trampoline parks both in state and out of state. this is by far the worst managed facility we have been too. the staff are more interested in socializing with coworkers and friends than doing their job. it’s a social hour. staff doesn’t go over the rules unless you ASK! should be mandatory. upper management should take the time and look at their security footage. they would see how many violations take place right in front of their staff! this place is an accident waiting to happen! just because customers sign a waiver to assume risk & injury it doesn’t mean staff doesn’t have a job to do!

Poor organization and management. Filthy and cluttered. Bathrooms were gross and unkept. Employees seemed disconnected and uninterested in children. Age groups not segregated correctly. Crowded. Had to wait an hour to jump and ended up being past our kids bedtime. Not worth the money.