Athanas Fence

I’ve used Athanas three times: the first time to install an aluminum fence (they did a nice job), the 2^nd time to fix a part of the fence we’d damaged and the last time to install a wooden fence. During the 2^nd job I asked the guys to add a small amount of cement where they’d previously installed railing going up outdoor stairs (the cement had receded). Suddenly, the men disappeared without addressing my simple request. That should’ve been a hint to me. Instead we used them for the last job. They were to start the height of a wooden side fence where the back fence ended and then increase the height. Given that they appeared to do a reasonable job, I paid them in full promptly, as I always had before. However, when I more carefully looked at the fence at the back I noticed that the height was not the same and that they had slapped a board loosely between the two fences with long nails driven into nothing (you can see them from our neighbor’s yard). I contacted Athanas as I have now 15 times. Only twice have I had a return call. Once, the owner suddenly showed up, my wife showed him the area in question, and he agreed that it wasn’t done correctly and would be fixed. He explained that they’d had a staffing problem. Well, that was 2 – 3 months ago, and still nothing. The last time I called I actually reached office staff who told me that didn’t have a work order. Obviously, I never should’ve paid them… as they aren’t into fixing projects once paid. Like THomas O. I can’t recommend them, and I won’t use them again (unless they read this and sudddenly come out (I doubt it). If I were you, I’d think twice about using them… and wouldn’t pay them unless you were completely sure you didn’t need them to return.

Second July update: Because of my previous year’s great experience, I would probably give them a chance to prove themselves on a new project. But, the lack of customer service, dodging calls & never knowing if/​when they’d show up was just pathetic. I can’t recommend anymore that you use them. I still believe Jeff is an honest man. But, the business has a terrible lack of follow through & shows a lack of even simple customer service. I feel bad that I can’t recommend them anymore-​they used to be great.
And they left an post with white spray paint all over it.

Simply put, these guys are awesome. They built us a lovely fence that covers our yard really nicely, they worked quickly, were attentive to the details and cleaned up really nicely afterwards. Can’t say enough good things about dealing with them.

I think these guys are great. They’re friendly and responsive on the phone, they send out nice, friendly, competent workmen who do a great job. No muss, no fuss, just good honest workmanship. They deliver just what they promise. Highly reliable. Very reasonable pricing. I’ve used them to rebuild major portions of my yard-​surrounding fence, do the inevitable sagging-​gate repairs, etc. Always a very satisfying experience. They even upgraded some gate posts gratis once. I highly recommend them.