U-GO Luxury Taxi

If i could give negative stars i would. My friends and i were going to a beer festival in downtown San Bernardino and didnt want to drive so based on their website, the one Unilocal review and that they were local I decided to call U-​go for a ride. I called on Friday, a day before the event to reserve a taxi. I spoke to a gentleman on the phone who said that he would be able to accommodate my 5 friends and I. I scheduled the pickup for 1:00. He asked me what was going on at San Manuel that we needed a taxi and when I told him we were going to a beer festival, he said Oh yeah you need a taxi. My friends asked if i could change the time to 12:30. I called and left a message asking for a call back to see if i was able to change the time. After about 3 hours of waiting for a call back and never receiving one I called again and spoke to the gentleman I spoke to earlier. He apologized for not returning my call, said he got my message and that it was no problem to change the pickup time to 12:30. Well… apparently it was a problem because unlike their website states, they were not on time. In fact they didn’t even bother to show up!!! I called at 12:35 to see if maybe the driver was lost and/​or an estimated time of when he would be arriving, no answer. I kept calling and calling and each time it went straight to voicemail. We waited until 1:10 and we were left we no choice to finally drive ourselves, very ticked off and frustrated. I never received a call back or heard from them. Dont use this company unless you want to get left hanging like we did.

This Taxi Company is Great. When I know I’m Goin out with plans of not being able to operate a motor vehicle. I hit up U-​Go Taxi, and they accommodate my transportation needs. Perfect for when I go out on Comedy Nights. I highly recommend U-​Go. 5 stars