Ulta

i visited ulta’s salon today to get my hair cut and colored. The girl who typically did my hair is no longer there so I tried someone new. That salons organizational skills are a DISASTER! I made an appointment for an all over color and cut. The woman who did my hair retouched only my roots and walked away. I was confused because I had requested an all over color like I always get but decided to not say anything thinking it would be cheaper. After washing my hair, half way through blow drying I asked if she was doing a dry cut. Her response was, «I didn’t know you were getting a haircut. I’m supposed to do someone’s make up in a few minutes» Soooo that means someone else’s appointment is more important than mine? After sharing my frustration with her she checked her computer, apologized, and hurried to cut my hair. I could tell she was annoyed. Then she gave me my bill charging me for all over color. I had to call her back over to remind her she only did my roots. She changed the bill taking only FIVE dollars off. When I asked for her manger, some crabby woman showed up and said «she did your roots right? Well that’s the price.» So not only do the people who work there not know how to read their appointment calendar but they are incredibly rude! I used to love getting my hair done there but won’t be back after that. Thanks anyway Ulta.

I shop at this Ulta every now and then. Store is pretty nice… not always stocked well though. And there is ALWAYS a huge line to check out. Takes forever to get out of this store!

I have tried shopping here numerous times and I am over this place. Maybe it’s because I look young but I never seem to get service here. I’ve wanted my eyebrows done and stood in front of the eyebrow bar each time for over 15 mins and have never been acknowledged. When I try to find someone they scatter away. They really don’t want me to spend my money here. I won’t be come back here again.

Ok, if you know what you want… walk in, grab it, walk up to the counter and LEAVE! You want as little employee interaction as possible. If you are looking for a new mascara brand to try or hair conditioner and want help-​LEAVE! Also, STAY AWAY from the SALON.
The salon counter area is not staffed so maybe you wil get a «may I help you?» after standing there for several minutes. That is why they have the $ 50 cut and color. My friend should have asked me about Ulta first but she made the ghastly mistake of setting up a salon appointment for the cut and color. She arrived 10 minutes early and was told her stylist was running a few minutes behind and to have a seat. Then, she was offered coffee or water. She said coffee. 5 minutes later the girl said sorry, we have no coffee but I’m making you some now. Weird, there was 1 stylist with a client and that was it. Where was the other busy stylist?
My friend knows everyone including the client having services done. She, as she was sitting in the back of the store in the salon area, had 3 different friends walk up to her. She would never take the time to put this on Unilocal but believe you me, she knows so many people that they will know of this incident. Anyway, she waited and waited as employees walked back to the area where the salon is to check their make up or hair and no one ever introduced them as her stylist etc. finally an hour after her appointment time she got up and left.
If you get good service you tell at least 5 friends– when you get bad service you tell at least 50 people or better yet, it gets on Unilocal

I am never greeted when I go into this store. I’ve seen people go in ahead of me and after me greeted, but I never am. Maybe it’s a coincidence, maybe it’s just me. Perhaps the greeter only greets people who she thinks will spend a lot. It’s off-​putting and weird, and makes me paranoid I have spinach stuck in my teeth or something…
Anyway…
I go here primarily for the Benefit Brow Bar. The Brown Bar service is good, not spectacular. They neaten up my brows, but don’t manage to quite give me the shape I ask for. I’ve had too many bad experiences at cheaper strip mall kinda places, so I just keep coming back here (for now).
If you are looking for anything specific from any other departments in store, expect to have to hunt down an employee to help you — they all seem to either scatter or drift away when you’re looking for help. They’ve lost at least three significant sales from me in the last six months because I couldn’t find anyone to help me.
Having said that, this Ulta has a better shopping experience than the nearest Sephora, which is abysmal. This store prevents me from having to go downtown, but I wish their customer service wasn’t so lacking and their employees treated everyone equally.

I am a self-​confessed product whore. Typically, Sephora bears the fruit of most of my product whoring, but Ulta takes the edge in one distinct place.
Hair products.
Oh, yes. Whilst my loyalty to Sephora runs deep as far as my cosmetic and facial needs go; Ulta rules the roost when it comes to the bonanza of products that line the walls of my oversize shower and bathroom closet. Side note: Did you know we were supposed to keep linens and towels in there? Neither did I.
Now, I will admit that I like to change up my hair with an alarming rapidity. I introduce and swap out colors at a pace that leaves my go-​to stylist on her toes and forever happy to see me. Admittedly, I’ve had to tone it down a bit now that I am teaching in a private (and more conservative) school but I can’t help but to toss in some new colors every six weeks or so. And when you are coughing up your hard earned dollars for some super fresh color, you want to invest in products that will keep it fresh (at least until you change it up again).
Enter Ulta.
Ulta carries almost every hair product line I have ever had a yen to try out. They always have my straight up favorites, Alterna and Pureology, and a yummy smelling children’s line that my daughter swears by for detangling her super thick and wavy mane (she hit genetic gold with that one).
Ulta also carries makeup (both drugstore and upscale brands) and keeps me tight with my OPI fetish. All without having to trek all the way out to Orland and my most beloved Sephora.
So why the three stars?
1. The salon. Wretched. When a salon can’t even manage a blow out on straight hair? Go elsewhere. For reals.
2. The staff. Have a question? You better whip out your smart phone and google that shit because the staff here tend to be more of the, «Ummmm…gee. I’m not sure.» and dart away variety.
So straight up hair product bliss meets salon fail and far-​from-​knowledgeable employees. Three stars. Done.
Oh! Don’t forget to do a google search for Ulta coupons before you hit up the store. There are almost always printables to be found and, in this economy, saving dollars is sexy.

Hmm… Another girl’s store, great!
As I entered I was overwhelmed (Well, because the lights were extra super bright) with the wide variation of cosmetics and fragrances. Ladies you’ll fine just about everything here;
Makeup
Skincare
Fragrance
Bath & Body
Hair care
Tools
Travel Items
The products are quite pricey, but I guess they are worth it. The employees are gorgeous, friendly, and helpful and they make sure you have a wonderful shopping experience.
I believe their trademark is «THE SALON» their services are;
Style
Color
Texture
Treatment
Waxing
Oh! By the way, «The Men’s shop Ulta» too.
Quite interesting store, but I ended up here because of my sister, though.