Wuerstlin’s Appliance Service

After trying to replace the broken glass on my oven door myself, I decided to call Wuerstlin’s. They had repaired my Dacor oven once before and done a fine job. It turns out the part I needed was something they had to special order. Weeks went by, and the supplier kept pushing back the ship date. This was not Wuerstlin’s fault, and each time I called to check on the part Wuerstlin’s was very patient with me. They contacted the supplier on several occasions to try and get more specific information, but as Thanksgiving approached, it became obvious that their supplier would not have the part in time. Instead of giving up there, they found another supplier who could get them the part. Not only did they get the part on time, but Don came by yesterday and installed it. Needless to say, my Thanksgiving will be a lot less stressful now that my oven is up and running again! Thank you Wuerstlin’s for going the extra mile and not giving up. Excellent service!

I called yesterday after our Dacor microwave/​convection oven died… or so we thought, and were prepared to purchase a new one. By chance I called Wuerstlin’s and talked briefly to Marty, who asked a few questions, listened to my issues with the microwave, and suggested it could be door switch. Lucky me, the Virginia service was scheduled for today and the technician just left after first calling to give 3 hr time, then prior to leaving last job. Indeed, one of the four door switches and a fuse needed replacing. Terrific, prompt service. We have a year warranty and no charge if the technician needs to return. Highly recommend based on my experience.

I would give them 10 stars if I could.
Have had nothing but problems with a Viking Pro frig. Less than 3 years old and always freezing up. The last time we could not even open the freezer drawer until they got here.
Viking uses Wuerstlins Appliance for all their repairs. And I will always use them too. Have spent 3 years with them now. They installed the frig and are not at fault for all the problems!
The service men are fantastic, just fabulous. Lots of fun with great sense of humor.
Use these folks always! They rock!

We have used the Bethesda location on numerous occasions. The staff is competent, professional, personable and their prices are reasonable. Keep up the good work!