Design Air Inc

I have a new Lennox Furnace and Ac system installed by Design Air 4 months ago. I choose 2 company after a thorough research on internet and got quote from both. They explained the different options available for me. The quote I got from their competitor was better so I decided to go with them, that day evening i got a mail from Paul (Design air) asking how can he get my business. I just emailed him what I got and if you can give a better deal I am ready. To my surprise he had provided me a better deal with some bonus like humidifier etc with that price. So I was happy with the deal i got as I have researched what would be the better price for a Lennox system and i got that + the humidifier. Now moving on to installation
Marty gave a call and confirmed the appointment and got the deposit, also given a call a day before they are coming and confirmed they will be at home by 8. Next day they were here 5 min ahead of time and started their installation. The installation team was amazing, there were 2 people 1 expert and a trainee both were excellent persons and were ready to answer all my questions I had. They were expert in the installation process and both the machines were installed very neat and tidy, all switches were easy accessible after installation which was excellent. He gave a quick idea on usage of humidifier and other stuffs installed. In the middle of the work one person from the office came and inspected the work and ask me if everything is as expected. They kept me informed as to how the installation was progressing. They put all items back and cleaned up my basement as it was before. I am now enjoying all their hard work in my warm, cozy home. The excellent Next wifi thermostat they recommended is also very smooth, i love this machine which adapt accordingly by itself i don’t have to set it up. After replacing I am saving a lot of bucks on my bill. To anyone looking for a Heating & AC system; Design Air is the best, their employees are very knowledgeable, friendly and kind. Design Air thank you for providing such a good installation team and for your excellent work.

Reliable, professional and prompt. Very satisfied long time customer.

Mick called and arrive promptly when he said he would. He clearly explained the yearly maintenance service he was going to perform. Upon completion he showed us what he did, and gave us a heads up regarding switching from air conditioning to heating next season. I have used Design Air for a long time, and I keep returning because of their service and choice products.

These guys are absolute professionals. From the initial sales consultation with Bart to the installation with Mick and Jim, I was treated fairly and with respect. Everyone was punctual, precise and treated my home as if it were their own. My new Central A/​C is nice and chilly. My pet peeve is when contractors leave a mess after their work. These guys took the time to wipe their shoes, lay drop cloths and sweep up after the job was complete. I will definitely hire them for a new heating system when the time comes.

I scheduled an appointment for an A/​C estimate and received an 2h window, noon-​2pm. No show and 2:20pm I receive a call to confirm my 2−4pm appointment. Come on! Really? Will take my business someplace else.

Just had a new heating system installed by Design Air (they also installed my air-​conditioning system two years ago) and the installation team was amazing. Reno and Carlos were very personable and professional. They knew what they were doing and asked for my input when needed. They kept me informed as to how the installation was progressing. They put EVERYTHING back and cleaned up before they left. I am now enjoying all their hard work in my warm, cozy home. I highly recommend Design Air.

Had service done on fireplace that Design had put in 2007. The service professional who did the service was named Lou. He was on time and got right to work on the fireplace. He was very knowledgeable, courteous. Our service call with Design and Lou went perfectly. Every company should run their business like Design and every company should have an employee like Lou!