The Eco Plumbers

Great plumbing service! Friendly staff.
Had the best plumbing price qoute
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Thanks again! :-)

First I want to start out with the extremely positive things about Eco Plumbers:
1. They are prompt, they came out the same day as my call.
2. They use technology well, including taking photos and for quotes.
3. They communicate well with customers — their office called to let me know the plumber was running a few minutes behind, and then emailed me with a photo and name of the plumber.
4. The tech who came to my house was knowledable and extremely nice. The work he did was professional and looks good. No qualms here.
Now I will get to the bad part (s) which unfortunately outweigh the good things I need in my plumber:
1. The entire trip could have been 30 minutes in time. However, the techs must be trained to upsell many other services. I wanted a simple drain pipe installed from my washer into my existing floor drain, but I had about 6 quotes for other things including the Halo system they advertise heavily for. I’m all about getting quotes, that’s fine, but if it makes the 30 minute trip a 3 hour trip, it’s not worth it.
2. The attempt to upsell the Halo system involves a demo, which is very interesting, but I knew I would never buy a $ 3,000 halo system so I really didn’t need to waste the time to see it.
3. The price, WOW. I needed this work done today because I promised my wife it would be done =). The price was over $ 300 for a drain, a total of maybe 7 feet of PVC pipe glued together and 2 90degree fittings. Had I done this myself (if I had the time) it would have been maybe $ 15 – 20 of material tops. I had another plumber quote it after and he would have done it for $ 75.
The price gouging alone means I will never go back to Eco Plumbers, even if it means I have to deal with less curious plumbers in the future. If you have an unlimited budget, go for it though.

Very good service. Our technician came out and was very friendly. He gave us several options on how to proceed and let us choose. He had a well-​stocked van and was able to accommodate all of our needs without having to go get more supplies.
We had him:
1) Fix our bathroom sink stopper, and unclog the drain.
— The tech also noticed we had super-​high water pressure in the sink, and installed emergency shutoff valves on our lines, and was able to correct the water-​pressure. He did this for free, and we only had to pay for the materials he used. :)
2) Fix our bathtub slow-​drain issue.
3) Installed a new toilet for us.
The technician recommended we replace our toilet because the amount of money we would have spent on parts and labor to fix the old toilet would not have been much cheaper than replacing with a newer, more efficient unit. (Our old toilet from the late 80’s used 3+ gallons to flush, and our new toilet only uses 1.2 gallons and is more powerful as well). We spent a little more, but in the long run, I believe it was the right decision.
The tech also was very helpful with other areas of our plumbing. He noticed we have a Navien Tankless Hot Water Heater. Once he realized I had not flushed the system in a few years, he showed me the products he used to do it, explained to me the basic concept, and showed me where to get the products so I can do it myself. This will save me several hundreds of dollars over the next few years, as I now know how to do it myself.
Overall, we’re happy with the service. The only potential-​gripe we’d have is the total amount of our bill was a bit higher than we were initially expecting to pay. Their pricing I believe is competitive, but a little higher than most. Although, their service was excellent, so we’re not griping too much. :) Overall we’re a satisfied customer, and will keep EcoPlumbers in mind for our next issue.

Eco Plumbers has done several jobs for us over the past couple of years – detecting the cause of a hot water leak, installing a new toilet and sink, and clearing out our water lines. In every case, they were professional, courteous, and *never* patronizing, always ready to spend time outlining the issues at hand and providing at least two alternatives to the repairs for the hot water line and drain issues. I would recommend Eco Plumbers without hesitation. We went to them initially because of their commitment to environmentally friendly solutions, but we stay with them because of the quality of their staff and service.

We had EcoPlumber out to so some work for us including bonding a gas line, repairing two tub drains, replacing a shower head, replacing a faucet and replacing a fridge ice line. Travis and Bobby arrive as promised, confirmed what was needed to be done and began working. They were quick, courteous and very knowledgeable. I highly recommend this company!

Received next day service. Technician (Travis) kept clean work space and very knowledgable as he presented options for repairs (had 4). I elected to make 2 of the 4 repairs. Both are working better now than when item was new/​new to me.

Excellent service. Gave a call and e-​mail when they were on their way, included a picture of the plumber coming to give the service. Gave an estimate of work and how long it would take. Spot on with each.

Hot water heater installation went smoothly. Very professional and punctual. Provided options for the service in different price ranges. Answered all questions. Definiitely would use again.

I called yesterday. The plumber showed up is morning on time, very courteous and professional.
Turns out I needed a hot water tank replaced along with multiple other issues. He had it done by 1:30. I was impressed.
I would highly recommend this company. Very good.

Friendly representative, came out, explained a lot of the components of their estimate, they seem like a very reputable company, but I ended up going with another company based upon price. These guys still seem wonderful, other than the price. If price isn’t an issue for you, I would heartily recommend them anyday!

We needed to have a water shut off valve moved from one condo unit to another, and have an external water faucet put in. The Eco Plumber staff was on time, courteous, knowledgeable and walked me thru what needed done, before they did the work. They also gave me an estimate for labor and materials before starting.
They moved the water line and had the new faucet installed and properly functional in under 90 minutes. I was happy with the work and would recommend them to family and friends!

Just had Eco Plumbing out on a service call. John was informative and did a great job. The price was certainly right. Eco Plumbing is now my favorite plumber. Please give them a try you won’t be sorry.

Very friendly, very together, very thorough. They unclogged 2 drains, installed a (great) toilet, and replaced a broken garbage disposal very promptly. No mess left behind. The plumber (Chris) took time to explain and present options without any high pressure to go for the most expensive. Also took time to check out our water heater and test our water for PH level and chlorine levels.

Adam did a great job! Very friendly, respectful and clean! He had an extremely hard job and had to get in my crawl space to replace a pipe. He did the job in a very timely manner and I know it wasn’t easy!

Always great service! I like that they are paperless. Complete jobs quickly and efficiently with no issues. Also, I have not experienced any delays in scheduling an appointment.

There was faucet leak at around 10pm we noticed. The leak is on the 2^nd floor and it was dripping on the 1^st floor ceiling. Somehow arrested the lead with caulk myself. Called Eco Plumbers next day and for the same day service they told that there is trip charge of $ 75. I said OK and the technician came at 4pm. To replace the faucet he mentioned $ 250. He used technical words like «shutdown water system, drain the water, replace the faucet, seal it, fill the system, check for leak etc». None of it is extra service or needs knowledge other than replacing the faucet. The faucet is connected to the pipe with crimping and so I don’t want to take the risk of fixing on my own. I asked whether $ 250 is separate from the trip charge. He gave a pause for 20secs and then told NO. If I don’t proceed with the work then I have to pay $ 75. The technician mentioned like the piping system is old and no one has joints like this. He has to check what is inside after cutting it. It is just half an inch tube and there is nothing to analyze. But he was mentioning just to give higher quote.
Due to the pricing and how the technician was extrapolating, I will not contact Eco in future and will NOT recommend anyone.

Date of service 2÷28÷15
We had a clogged drain in February. Our regular favorite plumber was overbooked because it was the weekend, so we called around. This place has really great Unilocal reviews so I checked into it. They could not quote me any pricing at all over the phone (seemed odd for snaked drain issue, there should at least be a range). Played some phone tag and the admin actually sent someone to the house before we had chosen who to use. He called ahead (very polite) so we figured, well he’s half way here. Adam came in, looked at our sink for maybe 30 seconds and said a huge price. My husband and I were both like «um no, but thanks for stopping by». He said ok, but i do have to charge you for the consult… ??? We seriously said «you have been here less than 2 minutes, you walked to our sink, peeked in and said a number?» I wish I remembered the amount he quoted, but I remember it was at least $ 200 higher than what our regular plumber charges. Eco friendly or not thats too high. I said as politely as I could that they were way overpriced and that I was not paying him for the 2 minutes it took him to walk from the front door to the sink. I felt bad that I had definitely put him in a bad position but the admin girl had never once mentioned a fee to have him drive over, so I did not feel we owed it. He left for a minute and when he came back he said his manger had discounted the rate down to about $ 100 more than our local plumber, so we accepted.
Adam did a fantastic job, 5 stars. And the clog has not returned at all for these months since.
My 3 stars is based on the incredibly high pricing, and the tricky way I was almost charged for an estimate that was NOT in any way an estimate.

I awoke on Mother’s Day to find my hot water heater leaking profusely. I really didn’t know what to do, but I knew this day was coming. A quick Google search returned Eco Plumbers at the top of the list. Naturally, I checked their Unilocal reviews, and liked what I read.
I gave them a call, and was told about an extra service fee for weekends. It wasn’t something that needed to be done right then, and didn’t want to interrupt a family holiday for someone, so I chose a Monday morning time slot. I was told I would get a call 30 minutes before they showed up, and 30 minutes it was.
Ammar gave me a call and said he was here. He walked in the door, immediately put on booties and headed to the basement. He gave me a couple of options: replace the existing with the same thing, or a tankless water heater. I would have opted for a tankless, but I live in a condo, and I don’t plan on being here much longer. So I didn’t see the need to spend the extra money.
Ammar gave a quick call to someone at his home base, gave the information on parts, connections… you name it. He said someone would bring everything, and meanwhile he would disconnect the existing water heater, install the new one, and be done in 2 – 3 hours.
About 20 minutes later… literally… another gentleman showed up with the new water heater. They got to work quickly, and it wasn’t long before the new one was installed. They were very clean with the removal of the old tank.
Ammar said he had to make a quick trip to Home Depot to get a connector. He said, «I want to do it right», so he made a quick trip for the part, returned and finished the job. All in all it was just shy of 3 ½ hours. Still pretty good if you ask me.
They take pictures before and after for their own documentation. They are paperless, which is great! My invoice was emailed to me about 15 minutes after Ammar left.
I hope they treat their employees well. I bought Ammar lunch… he deserved it.
I would highly recommend their services, and their customer service is as good as it gets. They really do the job right.

Saw the reviews, they don’t lie. Superb and I felt like I could actually trust them. John was fantastic. We want back and forth in assess the issue at my rental property — he educated me in the causes/​problem areas, things to watch out for etc… not just «hey this is what i think is the problem. Invoice.» I’ll be using them again for sure.

The Eco-​Plumbers helped us a ton! Our sewer line backed up, and we called our neighborhood plumber (not Eco-​Plumber) to snake the drain. After trying to snake the drain for hours, their diagnosis was to get our entire sewer line replaced (a $ 10k job).
We called Eco-​Plumbers to get a second opinion, and they were able to un-​snake the drain. Apparently our home has a yard trap which is a pretty rare thing, and that led the other plumber to misdiagnose our situation. I’m glad we went with them – they saved us over $ 9k! They also told us up front how much money we would have to pay, and they cleaned up all the sludge afterwards.
I wish we would have called them first!