Palm Beach Tan

I never had an issue developing a base tan with Palm Beach before. this year it is very different. I am using gold beds 12 minute tan time. (I think they are gold beds… Rooms #2, #3, and #7.) Everyday… not developing a base tan. A month later… I’m disappointed. Found a trick… go try a bed at Tan Republic. Ask for Katie. Try their same level bed. you will be in shock. I now wonder if Palm Beach Tan has been properly maintaining their beds.

I think the beds are nice and clean. But my two stars are for the employees specifically at this location. Most of them get a attitude with the customers. They are gossiping about customers or there personal life right in front of you. I had to change card numbers cause my debit card got stolen and they were so rude about it and asked a 15 dollar fee to change cards for me to sign up again? Horrible manger, I ended up leaving and never returning.

The 10 minutes of sunlight changes your whole mood. This is great therapy in the winter months. Prices are pretty steep.
Generally clean, easy to use. And darn effective. The staff is nice and very tan. What a great work benefit.

I’ve been an on again off again member of Palm Beach for some time now and honestly I think they have some of the best beds in the industry for the price of membership they offer. However, what I’m not extremely impressed by is how they are extremely friendly and helpful when they sign you up, then after that it’s poor to fair customer service. Depends on what girl is working there on any given day or night. But I’ll walk out the door and say thank you and not even hear a reply back. At the end of the day I could care less, but when you spend your hard earned money, monthly somewhere, a simple thank you is common courtesy. Also the constant «I’m gonna put you in for 6 – 8 minutes in this bed» when I’ve requested 10 – 12 is frustrating. I don’t burn or red… ever. I understand this is how they are trained and I want feedback. But if I want to relax for 10 – 12 minutes I will! I don’t enjoy the the look on the particular girl’s face like I did today when I specifically asked for 10 minutes in a Platinum bed which is not even the full time allowed. Maybe some more training on how to be tact instead of portraying a «know it all attitude» is needed with some of the ladies working here.

This location transferred over the exceptionally nice former Beaverton location manager. Good move.

Always friendly staff, sometimes too friendly that’s it’s just a little too fake. Sort of like their tans.

I really love this place! I came in with a friend who has worked at a few tanning salons so knows what to ask/​look for, and we went for the platinum bed, which is the most amazing tanning bed ever! They have a really good membership price which my friend signed up for after reading the contract through very carefully and approving of it. I just got a month since I am just visiting Portland, so it was like $ 112 after tan tax (eek right? My friend’s was like $ 65 or something, definitely get the membership if you can, it’s really easy to cancel as well!) but anyway, my month was still totally worth it because the platinum bed is so awesome!

They are okay (if you can hunt someone from the desk down) until you need to cancel your membership! Snide comments, eye rolls and long drown out sighing. When I’m ready to start my membership again I certainly won’t be coming here!!! Learn some customer service!

I am not normally one to venture into a tanning salon, but I was going on vacation and wanted to have a base tan so I would not suffer too bad of a burn where I was going.
Regardless, the place was a mad house full of orange girls, standing in line, almost all of them wearing skimpy pajamas, as if they’d all escaped a lazy day of sleep to add to their layers of orange. I was so out of place here.
Before getting to actually use a bed, I was force-​fed a sales pitch on a billion different facial and body tan notions, that were all highly recommended for any kind of decent tanning experience. I wisely declined, only to find out later that all of those same notions were half the price on Amazon.
After a month, I decided that I would no longer need my minimal membership and I decided to cancel. It gone done okay, but the orange NSYNC fart-​bag behind the counter treated me like some sort of lower life form because I no longer wanted to tan. The attitude was almost hilarious coming from this ass hat. But I tried it and its simply wasn’t for me.
I cannot understand why anyone would want that fake tan look anyhow. Not in Portland. Fail.

My experience at Pacific Beach Tan has been «AWESOME» !! All of the employees have been very helpful, cringed thoughtful when it comes to their clients. They treat you with respect and they listen to what your tanning needs are and are very knowledgeable about their tanning beds and products. I’m very happy with the way which I have been treated when I first come in. They always have a smile on their faces and ask how you’re doing and how your day is going. This type of greeting makes me feel at home. You guys are great !!!
Always, Mark K.

I am not happy with this place. No, not at all, my friends. Pull up a chair.
I discovered Pacific Beach Tan while jogging home from the gym one day. I almost ran smack into a sign advertising a free tan that they had placed on the sidewalk outside their salon. I had been really wanting to visit a tanning salon due to the lack of sun in Portland, and I thought the whole «free tan» thing was just what the doctor ordered.
When I entered the salon a few days later, I was greeted by a girl whose skin color has not as of yet been recognized in Webster’s Dictionary. There are seriously no words to describe what I saw. It looked like someone had painted the surface of her body with a thick layer of orange paint mixed with peanut butter. It was not attractive and looked extremely artificial. I am not oblivious to the «fake-​tan look,» but, I’m telling you, this was different. She looked like a cartoon. I’m only telling you this because I’m trying to set the stage for you to see her as an unattractive, fake villian. Picture her with horns also, please.
Miss Peanut butter and I discussed my skin type and which bed I would like to be placed in. I told her that I had come in because of the free tan, and she acknowledged, or I though she did. She asked me if I had brought in my goggles, and I said I didn’t have any as every salon I’d ever been to provided them free of charge. She informed me that it would be $ 3.00 for a pair of goggles, so I took out the credit card. When I signed the c/​c slip, I noticed that I was being charged $ 18.00, so I asked her what was up. She said that the one tan was $ 15.00, and then the goggles were $ 3.00. I reminded her of the free tan, and she said that it was only offered when you bought a package of several tans. I was pretty irked about this, as I could have tanned at my gym for $ 6.00. Strike one for Pacific Beach.
So, being the pushover I am, I didn’t complain and went over to my stand-​up tanning bed. I disrobed and pushed the button for the lights to turn on. I was just starting to get into a love ballad by J. Lo and Marc Anthony when the lights shut off. It was seriously no longer than a minute. I tried to push the button again. Nothing. So I got dressed and walked to the front, where nobody stood. I walked around the salon. Nobody. Hmmmm. I opened the front door to sound the little ringer, and Miss P.B. came out of her Jiffy jar to the front. I informed her of what happened, and she told me to push the button again. I told her I did that, and she acted annoyed and told me that I must have not pushed the right button. I assured her, but she told me to just do it again. Strike two.
So I went back to the bed, disrobed again, and pushed the button. Over and over. Nothing. By this time I was pretty frustrated. I dressed again, went to the front, and told her again that the bed wasn’t functioning. She said matter-​of-​factly that I would just have to come back the next day, then, because it was against state law to tan twice in one day. I told her that I had only received one minute of exposure, but she said it didn’t matter and that I would have to come back the next day and that by then the bed would be fixed. I told her that I wanted to be in another bed and I wanted to tan right then, but she reiterated that it was against state law and that she wouldn’t put me in another bed. Strike three.
To her credit, she told me that the computer prevented her from doing it, which I guess could be true but sounds weird to me. She also said that I could use any bed I wanted the next day, even the $ 45.00 one. That was nice, but I was still pretty mad about the situation, and when I got home I told my husband about it. He was pretty upset himself because of the $ 18 tanning price, and he suggested that I get a refund. I’m not one to do that sort of thing usually. Actually, I really struggle with being assertive and usually will still eat my food even if it does have a hair in it just so I don’t have to raise a stink. But I figured this was a good time to work on standing up for myself, so I drove back over there and asked for my refund. I was informed about a no-​refund policy. I refuted and told her that I would like her to put the money back on my card. She told me that the computer wouldn’t let her. She was very nice about it, which kinda made me even more annoyed, if you know what I mean. She sounded like she could be the voice on an automated line for a bank.
So I left defeated, white, and $ 18 poorer for no good reason. I will curse this salon until all the peanut butter in all the world returns to it’s rightful place– on faces of elementary school kids in cafeterias around the country. Not on the body of a android.
Grrrrrrrrrrr.

Lily-​white Irish skin and on my way to Mexico… what to do? A couple of sessions of fake-​bake and I’m good to go!
The employees at Pacific Beach Tan know all there is to know about getting the safest base tan before your trip. I never got red or even pink, which is amazing, considering my skin tone. It’s a little more expensive than other tanning salons but their equipment is top-​of-​the-​line and employees are top-​notch, so it’s well worth it.